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Omni Severin Hotel

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2,050 Reviews from our TripAdvisor Community

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Showing 2,028: English reviews
Riverton, United States
Reviewed 2 days ago NEW

Quality hotel for the trip. Still very unhappy about additional charges to use the internet when already paying a high nightly rate. Overall the Omni chain had been quality when i stay there. Just not a fan of the extra charges.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Brian T
Wheaton, United States
Reviewed 4 days ago NEW

This was our first time in Indianapolis. We were taking our little girl to the Children's Museum. We absolutely loved the service. We loved how they had milk and cookie for my daughter in the hotel room. Everyone was sooooo helpful, nice, and awesome. We had such a good time we are planning to come back.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank rociov470
GMOmniSeverin, General Manager at Omni Severin Hotel, responded to this review

Dear rociov470, We are so happy you enjoyed your stay with us. It sounds like you were able to enjoy the hotel as well as The Children's Museum. This is one of our most popular packages and a great value. There is no greater compliment than to hear that our staff was friendly and accommodating, as we thank you for...

Indianapolis, United States
Reviewed 4 days ago NEW

I absolutely loved staying at the Omni Severin. The bed felt like clouds and the room was spotless. I ordered in room dining and it was fabulous and quick. The customer service was also friendly and helpful. I also really enjoyed the location. The area felt safe and there were a ton of places to eat right outside. I stayed...

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank audreyw38
GMOmniSeverin, General Manager at Omni Severin Hotel, responded to this review

Dear audreyw38, Thank you for your kind review as we are excited to read your title "LOVED this OMNI". We are pleased to hear that you enjoyed your stay with us and that you our location was spot on just steps away from all Indy has to offer. We are glad that you found our staff to be both helpful...

Reviewed 1 week ago

Had a great stay.. Omni staff was very helpful and courteous, Hotel was super clean and room was accommodating.. Hotel is walking distance to convention center, Restaurants and Bars galore... Book this hotel, You won't be disappointed...

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Dominick A
GMOmniSeverin, General Manager at Omni Severin Hotel, responded to this review

Dear Dominick, We are so happy you enjoyed your stay with us. It sounds like you were able to enjoy the hotel as well as our exciting city. There is no greater compliment than to hear that our staff was friendly and accommodating, as we do our best to provide the best service possible. Sincerely, Patrick Brophy General Manager

Calgary, Canada
Reviewed 1 week ago via mobile

Centrally located in downtown Indianapolis. Convenient access to/from the Interstate. Fairly quick check-in. The standard king room had high ceilings, compact, but very clean and cozy. Bathroom was tight, another 'olden days' style that was retrofit. Had a great view of the old train station across west Jackson St. Close to restaurants and shops. Starbucks in the lobby is convenient...

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Helpful?
Thank RobS2011
GMOmniSeverin, General Manager at Omni Severin Hotel, responded to this review

Dear Robs2011, Thank you for your kind review! We are pleased to hear that you enjoyed the majority of your stay with us and that you enjoyed your room as well as our hotel’s convenient location. We apologize for any inconveniences that you experienced during your stay, but are glad that you found our staff to be both helpful and...

Connecticut
Reviewed 1 week ago

Very nice hotel. Rooms large, clean, and well-equipped. Nice, safe area with several good restaurants in the area. Hotel bar scene was good. Valet parking was necessary as self parking is a bit of a ways away.

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Helpful?
Thank tallgirl1
GMOmniSeverin, Manager at Omni Severin Hotel, responded to this review

Thank you for favorable comments on TripAdvisor, tallgirl1. We thank you for taking the time to review our hotel, and we are pleased to hear your stay with us was "Nice!" We hope to welcome you again in the near future at the Omni Severin Hotel. Best regards, Jonathan Amon Director, Rooms

Lake Elmo, Minnesota
Reviewed 1 week ago

We stayed at this hotel for a wedding last month. The wedding was in the hotel, and the setting and food were fantastic. On top of that, the hotel was very accommodating with a few cancellations due to the weather. They could have decided to charge us for a room that we did not use because of a flight cancellation,...

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Helpful?
Thank Dustin S
GMOmniSeverin, Manager at Omni Severin Hotel, responded to this review

Thank you, Dustin S, for the great recommendation of our hotel. We are always thrilled to hear when our guest's expectations are exceeded during their stay with us, and we are happy to know your experience at the Omni was memorable. I will share your great comments with our service team, and we hope to welcome you again soon. Best...

A TripAdvisor Member
Level Contributor
3 reviews
1 helpful vote
Reviewed 1 week ago via mobile

We love staying here. The hotel staff are friendly, the rooms are perfect and the location is so convenient to the stadiums, restaurants and more. The restaurant bar is a fun atmosphere and having an indoor pool is a perk!

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Helpful?
Thank A TripAdvisor Member
GMOmniSeverin, Manager at Omni Severin Hotel, responded to this review

Thank you the fabulous review of your recent stay with us. We are thrilled to hear you found our associates to be friendly and the accommodations to be comfortable. We are pleased to know you found our central location within downtown Indy to be favorable. We all look forward to welcoming you back to the Omni Severin Hotel in the...

North Port, Florida
Reviewed 2 weeks ago

The hotel is very conveniently located. It is directly connected to the downtown mall, and within walking distance to many fine restaurants and pubs. The beds were comfy, the toiletries exceptional. The staff was friendly.

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Helpful?
2Thank nevadatraveler13
GMOmniSeverin, Manager at Omni Severin Hotel, responded to this review

Thank you, nevadatraveler13, for your favorable comments of your recent stay with us. We are thrilled to know your business trip to the Omni Severin was comfortable and that the amenities and service we provide were exceptional. We assume the 1 star rating was meant to be a 5 star rating considering your favorable comments and great experience. We hope...

Terre Haute, United States
Reviewed 2 weeks ago

While the room was beautiful, there are things that need to be addressed within the cleanliness. In two trips to this hotel we have found broken glass. Our first trip we had the previous guests food left in the fridge and I cut my foot on broken glass in my room. This past trip we did not have hot water...

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank J3094VUadama
GMOmniSeverin, Manager at Omni Severin Hotel, responded to this review

Thank you for sharing your comments with us on TripAdvisor, J3094VUdama. We are disappointed to hear that your recent visit did not meet your expectations and I will personally share your feedback with our Housekeeping team. We strive to create remarkable experiences with each guest, and I am sorry we fell short on your recent visit. We hope to welcome...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff

Additional Information about Omni Severin Hotel

Address: 40 Jackson Pl, Indianapolis, IN 46225-1077
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: $218 - $452 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Severin Hotel 4*
Number of rooms: 424
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Omni Hotels & Resorts, Hotels.com, Expedia, Priceline, TripOnline SA, Travelocity and Jetsetter so you can book your Omni Severin Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Omni Hotel Indianapolis
Omni Indianapolis
Indianapolis Omni
Hotel Style:
#5 Luxury Hotel in Indianapolis
#7 Business Hotel in Indianapolis
#8 Romantic Hotel in Indianapolis
#16 Family Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from Omni Severin Hotel staff and other travellers.
19 questions
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See all questions (19)

Questions? Get answers from Omni Severin Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the higher the floor, the less traffic noise and better view”
 of 5 bubbles nevadatraveler13, 5 Jan 2017 | Read review
“I was on the 6th floor, not to far.”
 of 5 bubbles 584tashac, 23 Dec 2016 | Read review
“Ask for a larger room with a larger bathroom.”
 of 5 bubbles beej5000, 7 Dec 2016 | Read review
“Ask for a view of the city”
 of 5 bubbles rebeccaf909, 27 Nov 2016 | Read review
“Great Location, outstanding Staff”
 of 5 bubbles danger2015, 23 Nov 2016 | Read review
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