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Sheraton Indianapolis City Centre Hotel

Sheraton.comUS$159*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Sheraton Indianapolis City Centre Hotel
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677 Reviews from our TripAdvisor Community

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Showing 656: English reviews
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Champaign, Illinois
Reviewed yesterday NEW

Stayed one night on business. Very easy to check in, easy to self park. Nice Starbucks in the lobby. Rooms seem to be recently updated. Had a great view of monument circle as well. Room 1919 was fine and I would stay here again as it is close to virtually everything downtown. 10 minute walk to Bankers Life Fieldhouse and...

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Helpful?
Thank David H
Springfield, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 13 March 2017

The only reason we can't say excellent here is b/c our room had a thermostat issue and would not work properly leading to a night of no sleep. However, these things do happen and had we not been out all evening I'm certain maintenance would have been able to correct the situation. Upon walking in, we were greeted and spoiled....

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Helpful?
Thank Anna19731970
About Hotel's Favourite Review
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Thank you so much for your feedback from your most recent stay with us here at the Sheraton Indianapolis City Centre! Our goal here at the Sheraton is to create a memorable experience for you and your guests during their stay and we are more than happy to hear we could reach that goal with you. It is great to...

Northville, Michigan
Reviewed 1 week ago via mobile

Recently stayed two nights at the Sheraton Indianapolis City Centre. Room was clean and had the amenities you would expect. 2 queen bedroom with desk workspace. Bathroom was a bit small in my opinion if there were 2 guests. Ac never really cooled the room to the 70 degrees it was set on. Nice bedding and overall a pleasant stay

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Helpful?
Thank Doug P
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Thank you for taking our Guest Satisfaction Survey! We appreciate your positive feedback about the Sheraton Indianapolis City Centre Hotel! We apologize for the inconvenience you encountered with the air conditioner system in your guest room and the proper staff will be notified about this issue to isolate it. We are happy to hear that your guest room could accommodate...

Birmingham, Alabama
Reviewed 1 week ago

I understand this is a convention hotel. I understand they are busy with lots of foot traffic. However, the property is dirty. The halls are dark and need painting. The floor of the pub was nasty and the service in the bar was boarding on pitiful. The rooms were ok and pretty comfortable. The staff on the hall was helpful....

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Helpful?
Thank DTL0323
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Thank you for taking the time to inform us on your most recent stay at the Sheraton Indianapolis City Centre Hotel! It is great to hear you enjoyed your guest room and the amenities were accommodating to your needs. Although, we are sorry to hear you did not enjoy your stay with us. Regarding your comments on the interior aspect...

San Diego, California
Reviewed 3 weeks ago

This hotel is in a great location, less than a block away from Monument Circle. The front desk staff were courteous. However the bathtub/shower in my room was broken. There was also peeling wallpaper. Instead of a closet in the room, there's a dated armoire. It also seemed that only 2 out of 4 of the hotel's elevators were working....

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Helpful?
1Thank Jaleisha J
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Thank you for taking the time to answer our Guest Satisfaction Survey! We appreciate your feedback from your most recent visit to the Sheraton Indianapolis City Centre Hotel. We are sorry to hear that you did not enjoy your stay with us and that you experienced issues with your guest room. The proper staff will be notified about each of...

Bloomington, IL
Reviewed 3 weeks ago via mobile

I stayed 3 nights at the Sheraton downtown Indianapolis. The front desk was fabulous going above and beyond for the guests in our room. We were there attending a workshop and planning a conference for 250 people in the fall. I would definitely recommend this hotel and we really appreciated the late checkout at no additional charge.

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Helpful?
Thank Michelle N
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Thank you for taking the time to answer our Guest Satisfaction Survey! Here at the Sheraton, it is our goal to create a memorable experience for you and your guests during their stay and we are more than happy to hear we could reach that goal with you! It is great to hear that our Front Office staff could create...

Benton, Illinois
Reviewed 3 weeks ago

Stayed in this hotel during a volleyball tourney on the first weekend of April. It was only a half-mile walk from this property to the Indiana Convention Center/Lucas Oil Stadium. This property is in the heart of Indy, so if you're wanting to pack a lot of things in in a short amount of time, this is a good property...

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1Thank BucketHat
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Thank you for taking the time to answer our Guest Satisfaction Survey after your most recent visit to the Sheraton Indianapolis City Centre Hotel! We appreciate your positive feedback about your stay including our location being a convenience to many main attractions as well as our wifi and a clean and accomodating guest room. We are sorry our parking fee...

Reviewed 15 April 2017 via mobile

Unfortunately the hotel architecture isn't aesthetically pleasing on the outside, but is modern on the inside. Rooms have been updated and are standard Sheraton rooms. Beds are as comfortable as ever and bathroom is nice. Although, if you are taller than 5'10, you will have to duck under the shower head. Starbucks on property 👍. Self parking is free, so...

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Helpful?
Thank Riplip3
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Thank you for taking the time to leave us feedback after your most recent stay at the Sheraton Indianapolis City Centre Hotel! We appreciate your comments on the internal looks of our hotel and we hope they accommodated your needs. Regarding your comments on our elevators, we are happy to announce we will be going through a renovation which includes...

Fort Wayne, Indiana
Reviewed 14 April 2017 via mobile

Our king room was amazing. The bed was so comfortable and the bathroom was very clean. Was a smidge noisy but nothing excessive. We stayed in room 1125 and the views were amazing. Walking around the circle shops and being so close to downtown was also an added plus

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Helpful?
Thank Marissa C
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Thank you for taking our Guest Satisfaction Survey! Our staff is more than happy to hear that we could reach our goal of creating a memorable experience for you and your guest during your stay! It is great to hear you enjoyed your guest room and the view of the wonderful circle and were able to experience how our location...

Avondale, Arizona
Reviewed 12 April 2017 via mobile

Nice room with a great view. Friendly staff as well. The food was great also. If I'm back in the area I'll stay here again in the future. The hotel is downtown with a lot of activities within walking distance of the hotel.

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Thank travelermanPhoenix
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Thank you for taking our Guest Survey! Here at the Sheraton, we strive to create a welcoming and comfortable experience for you during your stay and it is great to hear our staff could accommodate you and your needs to the best of their ability. We are more than happy to hear you enjoyed your short time in Indianapolis and...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Concierge
Official Description (provided by the hotel)
The Sheraton Indianapolis City Centre Hotel offers a warm welcome in the heart of beautiful downtown Indianapolis. ... more   less 

Additional Information about Sheraton Indianapolis City Centre Hotel

Address: 31 W Ohio St, Indianapolis, IN 46204-1916
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: $170 - $434 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Indianapolis City Centre Hotel 3.5*
Number of rooms: 378
Reservation Options:
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Also Known As:
Sheraton Indianapolis
Indianapolis Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Indianapolis City Centre Hotel staff and other travellers.
9 questions
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Carrollton, Virginia
Prescott, Arizona
6 months ago
Knoxville, Tennessee
San Francisco, California

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Questions? Get answers from Sheraton Indianapolis City Centre Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a corner King”
MikeM710, 12 Apr 2017 | Read review
“Ask for a high floor.”
BB728, 4 Apr 2017 | Read review
“Stay away from the elevator”
jbauer88, 7 Feb 2017 | Read review
“Higher floors have a good view.”
ferrasa, 15 Dec 2016 | Read review
“Book a club room, so worth it!”
560cherylm, 15 Dec 2016 | Read review
5 of 5
Sheraton.com
US$159* /night
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HotelQuicklyUS$211
Booking.comUS$159
PricelineUS$159
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*Disclaimer
Prices are for 1 room, 2 adults
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