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Sheraton Indianapolis City Centre Hotel

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Sheraton Indianapolis City Centre Hotel
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671 Reviews from our TripAdvisor Community

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Showing 650: English reviews
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Reviewed 1 week ago via mobile

Unfortunately the hotel architecture isn't aesthetically pleasing on the outside, but is modern on the inside. Rooms have been updated and are standard Sheraton rooms. Beds are as comfortable as ever and bathroom is nice. Although, if you are taller than 5'10, you will have to duck under the shower head. Starbucks on property 👍. Self parking is free, so...

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Helpful?
Thank Riplip3
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Thank you for taking the time to leave us feedback after your most recent stay at the Sheraton Indianapolis City Centre Hotel! We appreciate your comments on the internal looks of our hotel and we hope they accommodated your needs. Regarding your comments on our elevators, we are happy to announce we will be going through a renovation which includes...

Springfield, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 13 March 2017

The only reason we can't say excellent here is b/c our room had a thermostat issue and would not work properly leading to a night of no sleep. However, these things do happen and had we not been out all evening I'm certain maintenance would have been able to correct the situation. Upon walking in, we were greeted and spoiled....

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Thank Anna19731970
About Hotel's Favourite Review
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Thank you so much for your feedback from your most recent stay with us here at the Sheraton Indianapolis City Centre! Our goal here at the Sheraton is to create a memorable experience for you and your guests during their stay and we are more than happy to hear we could reach that goal with you. It is great to...

Fort Wayne, Indiana
Reviewed 1 week ago via mobile

Our king room was amazing. The bed was so comfortable and the bathroom was very clean. Was a smidge noisy but nothing excessive. We stayed in room 1125 and the views were amazing. Walking around the circle shops and being so close to downtown was also an added plus

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Helpful?
Thank Marissa C
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Thank you for taking our Guest Satisfaction Survey! Our staff is more than happy to hear that we could reach our goal of creating a memorable experience for you and your guest during your stay! It is great to hear you enjoyed your guest room and the view of the wonderful circle and were able to experience how our location...

Avondale, Arizona
Reviewed 1 week ago via mobile

Nice room with a great view. Friendly staff as well. The food was great also. If I'm back in the area I'll stay here again in the future. The hotel is downtown with a lot of activities within walking distance of the hotel.

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Helpful?
Thank travelermanPhoenix
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Thank you for taking our Guest Survey! Here at the Sheraton, we strive to create a welcoming and comfortable experience for you during your stay and it is great to hear our staff could accommodate you and your needs to the best of their ability. We are more than happy to hear you enjoyed your short time in Indianapolis and...

Munster, Indiana, United States
Reviewed 1 week ago

I have stayed at this Sheraton many times and always enjoy my stay. Very nice staff who will always try to accommodate. Easy parking and close proximity to everything in downtown Indy makes this the place to stay.

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Helpful?
Thank Mike M
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Thank you for taking the time to answer our Guest Satisfaction Survey! We thank you for your feedback from your most recent stay with us at the Sheraton Indianapolis City Centre Hotel where our goal is to create a memorable experience for you and your guests during their stay! We are happy to hear we could reach our goal with...

Robinson, Illinois
Reviewed 1 week ago via mobile

Very nice, clean hotel with friendly staff. Very nice bar area, Starbucks in lobby and close to many local attractions. Located right on the circle, we had a very nice view of the city. This hotel has its own parking garage and as with any downtown hotel there is s charge of $25 to park which I never like but...

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Helpful?
Thank Kerri L
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Thank you for taking the time to answer our Guest Satisfaction Survey! We appreciate your feedback from your most recent stay with us at the Sheraton Indianapolis City Centre Hotel and we are happy to hear we could reach our goal with you during your stay! Our goal is to create a memorable experience for you during your stay and...

Hartford City, Indiana
Reviewed 2 weeks ago

This is a really nice and clean hotel and the staff is friendly. The view from the room was amazing because it overlooked the circle. Being downtown is also nice because it is a close walk to lots of places. The kids really wanted a pool, but it only has an outdoor pool which means that it wasn't open. The...

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1Thank Vacation_Commander
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Thank you for taking the time to answer our Guest Survey! We appreciate your feedback from your most recent stay with us at the Sheraton Indianapolis City Centre Hotel. Our goal is to create a memorable experience for you and your guests and are sorry we could not reach that goal with you. Although, we are happy to hear you...

Orlando, Florida
Reviewed 2 weeks ago

I spent a night in this hotel and the light fixture fell from the floor and hit my foot. It was not properly secured!!!!!! The staff brought me Tylenol and ice. The night manager and Darien (front clerk) were warm and friendly. Lovely staff, but hotel needs renovations!!!!!

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Helpful?
Thank B B
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Thank you for taking the time to answer our Guest Survey! We apologize that you experienced this issue during your stay and it is great to hear that our Front Office staff could accommodate you accordingly to isolate the issue. We hope you are doing well and that you enjoyed the remainder of your stay as well as had the...

Cypress, United States
Reviewed 3 weeks ago

Let me start with the positives: The hotel is in a great location The beds are SO comfortable and the bedding is top notch. I slept like a baby, even the first night and I normally do not sleep well on my first night in any hotel. The bar staff was super friendly and made us feel welcome and like...

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Helpful?
1Thank Laura W
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Thank you for taking the time to answer our Guest Survey! We are happy to hear that you were able to enjoy your time at our hotel and experience the amenities we offer. We are sorry to hear that you had a few issues during your stay and our staff could not issoloate them properly. Our staff is sadly unable...

Cave Creek, Arizona
Reviewed 3 weeks ago via mobile

Exceptional staff and very well appointed rooms. I really enjoy the stays and there is a tremendous selection of attractions nearby as well as good and drink. The hotel gets loud in the halls in the morning as the cleaning staff are not as quite as they should be. The pluses far out weigh the minuses and I would recommend...

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1Thank GreenChiliSmuggler
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Thank you for taking the time to answer our Guest Survey! We appreciate your feedback from your most recent stay with us at the Sheraton and we are happy to hear we could meet your expectations. Our goal is to create a memorable expereince for you and your guests during your stay so we are happy to hear you were...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
The Sheraton Indianapolis City Centre Hotel offers a warm welcome in the heart of beautiful downtown Indianapolis. ... more   less 

Additional Information about Sheraton Indianapolis City Centre Hotel

Address: 31 W Ohio St, Indianapolis, IN 46204-1916
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: $174 - $408 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Indianapolis City Centre Hotel 3.5*
Number of rooms: 378
Reservation Options:
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Also Known As:
Sheraton Indianapolis
Indianapolis Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Indianapolis City Centre Hotel staff and other travellers.
9 questions
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Carrollton, Virginia
Prescott, Arizona
5 months ago
Knoxville, Tennessee
San Francisco, California

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Questions? Get answers from Sheraton Indianapolis City Centre Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a corner King”
MikeM710, 12 Apr 2017 | Read review
“Ask for a high floor.”
BB728, 4 Apr 2017 | Read review
“Stay away from the elevator”
jbauer88, 7 Feb 2017 | Read review
“Higher floors have a good view.”
ferrasa, 15 Dec 2016 | Read review
“Book a club room, so worth it!”
560cherylm, 15 Dec 2016 | Read review
5 of 5