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Sheraton Indianapolis City Centre Hotel

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Traveller (151)
Room & Suite (113)
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Overview
  • Excellent25%
  • Very good36%
  • Average22%
  • Poor11%
  • Terrible6%
Travellers talk about
“monument circle”(68 reviews)
“rooftop pool”(15 reviews)
“the club lounge”(28 reviews)
Free Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Sheraton Indianapolis City Centre Hotel
Special Offer: Breakfast for 2 Included
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Offers from Sheraton Indianapolis City Centre Hotel
Special Offer: Breakfast for 2 Included
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Reviews (745)
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All reviewsmonument circlerooftop poolthe club loungewar memorialfront desk staffwithin easy walking distancebusiness tripself parkthe room was niceroom keylucas oil stadiumbeds were comfortablestarbucksspgcvsvaletrace
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21 - 25 of 722 reviews
Reviewed 23 November 2017

I absolutely loved this hotel! Not only did I have a room on a high floor overlooking the city, it was quiet, classy, the front desk staff was awesome and friendly and the food in the restaurant was good too (the server was FANTASTIC)! I...More

Thank Monica O
Response from Bill S, General Manager at Sheraton Indianapolis City Centre HotelResponded 27 November 2017

Thank you for taking our Guest Satisfaction Survey! Here at the Sheraton, it's our goal to create a welcoming experience for you and your guests. Our staff is happy to hear we could reach that goal with you and your guests during your stay with...More

Reviewed 14 November 2017

My son stayed at your hotel due to a large school event last weekend (11/9-11/13/17). As a 14 year old who is naive to believe that people can be trusted he has suffered from this first hand. During the day on Saturday he left his...More

1  Thank KUfanforever
Response from Bill S, General Manager at Sheraton Indianapolis City Centre HotelResponded 16 November 2017

Thank you for taking the time to leave the Sheraton Indianapolis City Centre Hotel feedback about your recent stay with us! We are sorry to hear about the issues your son experienced and our staff has done a full lock inspection of your sons guest...More

Reviewed 10 November 2017 via mobile

I️ stayed at the Sheraton in downtown Indy while on a business trip in October. The stay was adequate. Pro: Location and the bed was quite comfy. Con: Bathroom - awkward commode arrangement right under the vanity.More

Thank Gene R
Response from Bill S, General Manager at Sheraton Indianapolis City Centre HotelResponded 16 November 2017

Thank you for taking the time to leave feedback about the Sheraton Indianapolis City Centre Hotel! Here at the Sheraton, it is our goal to create a welcoming experience for you during your stay and we are more than happy to hear we reached that...More

Reviewed 9 November 2017

We stayed here for the location downtown for the Marathon. Great location. But elevator problems the whole stay. We had to walk down 11 flights to get to the start of the marathon on time. Had to use service elevators sat evening and sunday morning....More

Thank John D
Response from Bill S, General Manager at Sheraton Indianapolis City Centre HotelResponded 13 November 2017

Thank you for your recent feedback! Our staff apologizes for the challenges you experienced during your stay with us in Downtown Indianapolis. We are sorry to hear that our elevators were not properly working and caused an extreme inconvenience to you and your guests. We...More

Reviewed 8 November 2017 via mobile

Dear Sheraton, this is 2017 not 2007. Wi-Fi is a utility like water and electricity. Guests need it for work and for entertainment. Asking your guests to pay for fast Wi-Fi is like charging for stronger water pressure or brighter lights. It's a ridiculous practice...More

1  Thank Phung H
Response from Bill S, General Manager at Sheraton Indianapolis City Centre HotelResponded 13 November 2017

Thank you for your feedback! We thank you for the positive comments about our staff and the friendly atmosphere they created during your stay with us. Although, we are sorry to hear we missed our mark with you during your stay. Our wifi is free...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$139 - US$370 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$139 - US$370 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (151)
Room & Suite (113)
Dining (12)
Pool & Beach (4)
Business Centre & Event Rooms (4)
Questions & Answers
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Haleigh R
10 December 2017|
AnswerShow all 4 answers
Response from 87disappointed | Reviewed this property |
The 13th floor pool area was open for that when we stayed there the day after thanksgiving. I would assume you would still have open access.
1
Vote
vc0mbs
21 March 2017|
Answer
Response from blbyres | Property representative |
The pool opens Memorial Day weekend and no there is no jacuzzi.
0
Votes
MikeJet88
1 November 2016|
AnswerShow all 2 answers
Response from deondracraig | Property representative |
Yes!, There is a CVS 3 minutes walking distance from our hotel.
0
Votes
Room Tips
"Do not accept a room near the elevators. They are loud and easily heard while in the room."
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"pass on the restaurant, unless your eating burger and fries"
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"Do not stay here they have urine soaked mattress's."
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"Lower floors until they fix the elevators."
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