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Sheraton Indianapolis City Centre Hotel

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Sheraton Indianapolis City Centre Hotel
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639 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Indianapolis City Centre Hotel
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Showing 620: English reviews
New Virginia, Iowa
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 December 2014

I stayed here because it was close to where my conference was being held. Nice rooms with a refrigerator in the room and complementary bottles of water. Room service was very good, and the food arrived hot and earlier than they said it would. The only complaint (and this really isn't the hotel's fault) I have is the second night... More 

Helpful?
Thank KrisZ57
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear KrisZ57, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am thrilled that you had such a positive stay with us. I am so glad you enjoyed our convenient downtown... More 

Van Wert
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 19 December 2014

For the first weekend away with my girlfriend, I decided to book a room with the Sheraton. The location of the hotel, the price per room, and the cleanliness of our room were in the top 5 reasons to stay at this hotel again when we come back into the city. As stated, the price/location/room are determining factors where I... More 

Helpful?
Thank Jeremy M
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Jeremy, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am thrilled that you had such a positive stay with us. I am so glad you enjoyed our convenient downtown... More 

Anaheim, California
Level Contributor
73 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 18 December 2014

This hotel is very old, but they keep it clean. We were there for a conference, and ran out of hot water for the morning shower - not fun!!! Room service is very poor, but they do have a Starbucks in the hotel. Small bar next to the lobby is better than no bar, but not where you want to... More 

Helpful?
Thank Tara P
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Tara, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am so glad you enjoyed our convenient downtown location. We pride ourselves in being so close to great local attractions... More 

Los Angeles, California
Level Contributor
382 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
Reviewed 15 December 2014

We had a very short stay here in Indianapolis, flew in on the red eye from LAX, had breakfast then right to work. After a long tiring day of work, we ate at this Pho restaurant we found in Plainfield near our client, which wasn't good anymore. Then we arrived at the Sheraton, valet parked the car, stood in line... More 

Helpful?
Thank Todd H
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Todd, Thank you for your kind words regarding your most recent stay with us. I am thrilled that you had such a positive experience. I am so glad that you enjoyed our convenient downtown location. We pride ourselves in being so close to great local attractions including amazing monuments that offer breathtaking views. I am also glad that you... More 

Garner, North Carolina
Level Contributor
176 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 12 December 2014 via mobile

Stayed here on a business trip to the area and was well pleased with the room and decor!!! Bed was very comfortable!! Would recommend this hotel to anyone!! Staff was great!! A great location. Would stay again at this hotel if i visited the area again.

Helpful?
Thank cowgirlup4293
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear cowgrilup4293, Thank you for your kind words regarding your most recent stay with us. I am thrilled that you had such a positive experience. I am so glad that you enjoyed our convenient downtown location. We pride ourselves in being so close to great local attractions including amazing monuments that offer breathtaking views. I am so glad you also... More 

Level Contributor
782 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
Reviewed 11 December 2014 via mobile

We travel s lot this property is well staffed and tries hard to please the guest. Our suite was nice the bath just a tad dated but overall very quiet and comfortable. Just what we like on the road. Thanks to the staffers especially the club lounge server who went the extra mile to make our stay comfortable

Helpful?
Thank Charles V
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Charles V., Thank you for your kind words regarding your most recent stay with us. I am thrilled that you had such a positive experience. I am thrilled that you enjoyed our recently refreshed rooms and the service from our great staff. I will be sure to let them know their hard work and efforts do not go unnoticed.... More 

Indiana, United States
Level Contributor
123 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 9 December 2014 via mobile

My wife and I came here for our annual Christmas trip to Indy on December 8. We had stayed at this Sheraton several times in the past and always had a positive experience. This stay however was not that great. Upon arrival I had to seek out the valet to park the car, and he then had a look of... More 

Helpful?
Thank indianaseth
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear indianaseth, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am so glad you enjoyed the view from our recently refreshed rooms. Our convenient downtown location offers breathtaking views of... More 

Chicago, Illinois
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 9 December 2014

The bottom line is I would stay here again if I had to, but it would not be my first choice. I had wanted to stay at the Hilton Garden Inn again this trip, however it was sold out. There are other better options at similar price points all around this property. I booked an upgraded suite accommodation. We arrived... More 

Helpful?
2 Thank Jeff_O-Chicago
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Jeff_O-Chicago, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am so glad you enjoyed our convenient downtown location and recently refreshed rooms. Our convenient downtown location offers breathtaking views... More 

Travellers are raving about these Indianapolis hotels

Level Contributor
109 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 December 2014 via mobile

I was very disappointed with the quality of the room for the price. When we got to the room it was freezing. The thermostat was set on 50. The floor had not been vacuumed. It looked like the previous guest had been eating nuts and put the shells on the floor. We asked for a different room. They did move... More 

Helpful?
Thank Rae Ann H
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear Rae Ann H., Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I apologize about your room experience and your stay was not the relaxing visit we strive for. I am... More 

Minneapolis, Minnesota
Level Contributor
42 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 December 2014

Fantastic location, great nights sleep, really close to everything in downtown Indy. The staff was really welcoming and knowledgable. The common areas are big and easy to hang out in with a group. The building and decor could use a refresh. The hotel is super easy to get to from the airport and they do have underground parking for hotel... More 

Helpful?
Thank ElTheTone
Bill S, General Manager at Sheraton Indianapolis City Centre Hotel, responded to this review

Dear ElTheTone, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am thrilled that you had such a positive stay with us. I am so glad you enjoyed our convenient downtown... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
The Sheraton Indianapolis City Centre Hotel offers a warm welcome in the heart of beautiful downtown Indianapolis. ... more   less 

Additional Information about Sheraton Indianapolis City Centre Hotel

Address: 31 West Ohio Street, Indianapolis, IN 46204
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: $141 - $416 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Indianapolis City Centre Hotel 3.5*
Number of rooms: 378
Reservation Options:
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Also Known As:
Sheraton Indianapolis
Indianapolis Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Indianapolis City Centre Hotel staff and other travellers.
8 questions
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Carrollton, Virginia
Prescott, Arizona
1 month ago
San Francisco, California

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Questions? Get answers from Sheraton Indianapolis City Centre Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for one facing the monument”
 of 5 bubbles kvelg, 19 Nov 2016 | Read review
“High Floor Corner Room”
 of 5 bubbles Dealmaker, 3 Nov 2016 | Read review
“No real comments on the rooms”
 of 5 bubbles Mickstr47, 1 Nov 2016 | Read review
“Club floor! You won't be disappointed!”
 of 5 bubbles ErinS104, 26 Sep 2016 | Read review
“Beware $25 night parking!!!!”
 of 5 bubbles cfegerton, 6 Sep 2016 | Read review
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