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Sheraton Indianapolis Hotel at Keystone Crossing

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Traveller (88)
Room & Suite (44)
Dining (10)
Overview
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8787 Keystone Xing, Indianapolis, IN 46240-2108 See on map
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Additional information
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Offers from Sheraton Indianapolis Hotel at Keystone Crossing
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Rooms
Oct. 28Oct. 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,003)
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990 results
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467
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All reviews fashion mall the club lounge free parking garage high end mall cheesecake factory nice mall starbucks coffee shopping and restaurants lobby bar north side comfortable beds business trip fitness center checking in enjoyed my stay oatmeal elevator
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1 - 5 of 990 reviews
Reviewed yesterday via mobile

I’ve always considered this a reliable hotel when traveling for business, it after my last few visits, this is likely changing. During my visit this weekend, I was immediately blown away by the odor of the lobby. It smells like carpet deodorizer is being heavily...More

Thank IrishBelle05
Hotel's Favourite
Reviewed September 9, 2018 via mobile

As a Marriot platinum I have not stayed in many Sheraton hotels. I liked this one. It is near a Marriot. I decided to try this because the price was competitive. Hotel was nice. Staff was friendly. Check in from Marriot app was easy. The...More

Thank PH-Travel-Lovers
Response from Mike S, Director of Operations at Sheraton Indianapolis Hotel at Keystone CrossingResponded 4 weeks ago

PH-Travel-Lovers, We are so happy you allowed us a chance to show why we feel we are the best hotel in Indianapolis. I’m happy to hear you enjoyed your stay and look forward to seeing you again soon. Our team at the Sheraton Indianapolis at...More

Reviewed yesterday via mobile

Being connected to a nice mall makes it 4 stars but only 3 stars without. This is a big corporate hotel with with all the staff being overworked and not happy to be there or do anything extra because they are also understaffed for the...More

Thank Aaron P
Reviewed 1 week ago via mobile

Sheraton keystone is less than average for what you pass in my opinion. Lobby is nice. Get to the hallway outside of the elevator on your floor and you see the "dated" version of the hotel. Room wasn't that clean, walls and trims scuffed. Tile...More

Thank trvsnmn
Response from Mike S, Director of Operations at Sheraton Indianapolis Hotel at Keystone CrossingResponded 1 week ago

trvsnmn, I'm sorry you felt your stay wasn't worth the price during your recent visit. Please reach out to me (mike.skaggs@sheratonindykeystone.com) so I can gather more information on the room you stayed in so we can ensure the issues you experienced are addressed. I certainly...More

Reviewed 2 weeks ago via mobile

A average business hotel where extras are pricey Staff is friendly. As stated before, in need of a update The only issue was parking. What once was free, now cost $9 a day for self parking . The location is at. Mall, lots of free...More

1  Thank mrlasvegasio
Response from Mike S, Director of Operations at Sheraton Indianapolis Hotel at Keystone CrossingResponded 2 weeks ago

mrlasvegasio, Thank you for the feedback on your recent stay. We are happy that our staff was able to provide you with friendly service. The hotel is undergoing upgrades at this time which includes new beds, TV's, and upgrading our internet structure. I'm sorry that...More

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About
Description
Sheraton Indianapolis Hotel at Keystone Crossing is connected by skywalk to the Fashion Mall and is near downtown and Indianapolis Airport. Our hotel in Indianapolis, Indiana has 33 meeting spaces, including More a 7,845 sq ft ballroom. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Wheelchair Access
Beachfront
Free Parking
Spa
Free High Speed Internet (WiFi)
Breakfast included
Awards & Recognition
GreenLeaders Gold level
GreenLeaders Gold level
Hotel Style
Onsen
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
GreenLeaders Gold level
GreenLeaders Gold level
Contact Information
Hotel Style
Onsen
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
395
Price range
US$144 - US$283 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Indianapolis Hotel
,
Indianapolis Sheraton
Location
United States > Indiana > Indianapolis
Hotel class
Awards & Recognition
GreenLeaders Gold level
GreenLeaders Gold level
Contact Information
Hotel Style
Onsen
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
395
Price range
US$144 - US$283 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Indianapolis Hotel
,
Indianapolis Sheraton
Location
United States > Indiana > Indianapolis
Photos
Traveller (88)
Room & Suite (44)
Dining (10)
Pool & Beach (1)
Business Centre & Event Rooms (11)
Nearby
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Nearby AttractionsSee all 369 nearby attractions
The Keystone Fashion Mall
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Questions & Answers
Ask a question
Wanda M
February 13, 2018|
AnswerShow all 5 answers
Response from Mike S | Property representative |
Hello, you can book your rooms and then in the comments section request the adjoining rooms. There is no way to actually book adjoining rooms. Alternatively you can contact us directly at the hotel and we can ensure you... More
1
Vote
Paula C
March 29, 2017|
AnswerShow all 2 answers
Response from Mike S | Property representative |
Hello, no there isn't a fee for dogs. We do ask that you complete our dog waiver upon arrival so we can have details about the dog and your contact information should we need it. Please let me know if you have any other... More
1
Vote
Amanda H
January 1, 2017|
AnswerShow all 2 answers
Response from SheratonIndy | Property representative |
Amanda H, Sheraton Fitness offers a full array of cardio equipment including treadmills, ellipticals, upright and recumbent bikes, totaling 15 pieces. In addition we have a number of weight machines that focus on different... More
1
Vote
Room Tips
"We had a room over looking the front no issues with noise"
stellaluna45
3 weeks ago
Read review
"Away from elevators"
BethChicago
4 weeks ago
Read review
"Dirty Towels"
691xianc
Jun. 4, 2018
Read review
"Club level rooms are very nice, also those one higher level have nicer views."
Northspoon
May 30, 2018
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