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    Sheraton Indianapolis Hotel at Keystone Crossing

    8787 Keystone Xing, Indianapolis, IN 46240-2108
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    2017-10-01 2017-10-02
    Savings alert: 19% below average rate

    The price you found is 19% lower than this hotel's average rate of US$212/night.

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    US$171US$195
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    Traveller (64)
    Room & Suite (30)
    Dining (9)
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    Overview
    • Excellent51%
    • Very good31%
    • Average11%
    • Poor3%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
    Offers from Sheraton Indianapolis Hotel at Keystone Crossing
    Special Offer: Breakfast for 2 Included
    Hotel deals
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    Drury Inn & Suites Indianapolis Northeast
    587 reviews
    #11 of 185 hotels in Indianapolis
     
    Hyatt Place Indianapolis/Keystone
    466 reviews
    #25 of 185 hotels in Indianapolis
     
    Indianapolis Marriott North
    361 reviews
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    Homewood Suites by Hilton Indianapolis-Keystone Crossing
    617 reviews
    #36 of 185 hotels in Indianapolis
     
    Rooms
    Oct 1Oct 2
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (915)
    There are newer reviews for Sheraton Indianapolis Hotel at Keystone Crossing
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    151 - 155 of 902 reviews

    Reviewed 17 August 2016 via mobile

    Great location. Located next to an upscale shopping center. Lots of restaurants in the area to choose from. The rooms are typical Sheraton rooms. Well appointed but on the smaller side. Friendly staff. If you don't need to be in the city this is a...More

    Thank PW11803
    Response from SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded 6 September 2016

    Dear Valued Guest, Thank you for your kind review. We are happy to know that you were able to enjoy our local amenities. We look forward to your next visit with us!

    Reviewed 16 August 2016

    How do I start? The room was depressingly dark, with brown walls, brown carpet, brown woodwork and insufficient lighting. The "free" parking could not be accessed without wrestling our bags either across a busy road or up and down a flight of parking garage stairs....More

    1  Thank Dan P
    Response from SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded 6 September 2016

    Dear Valued Guest, We are sorry to hear that you did not enjoy your stay with us. Travelling can be stressful, but we assure you that our rooms and our pricing are in accordance with all Sheraton and Starwood brands. It does sound as though...More

    Reviewed 16 August 2016

    We spent four nights at this miserable place. And now I note that we are still being charged--more than $600 over the price so far--even though we left a day early. Stay away from this place. The only thing they get right is charging your...More

    Thank PATRICIA P
    Response from SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded 6 September 2016

    Dear Valued Guest, We are sorry to hear of the challenges you experienced while on property. It is never our intent in any way to overcharge someone so if there are incorrect charges you’ve experienced we would certainly get those refunded right away. If you...More

    Reviewed 8 August 2016

    It is a shame when you arrive at a hotel that is nearing capacity that the discounts offered by either AARP or AAA are not honored. This is a large hotel that could use some basic maintenance. The hallway was littered with room service trays...More

    Thank RusPat_704
    Response from SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded 16 August 2016

    Dear Valued Guest, Thank you for your feedback! We appreciate you letting us know where we can improve for your next stay.We look forward to hosting you again soon!

    Reviewed 7 August 2016

    I would give this hotel 3 stars as average but just cannot because after reading past reviews they have the same complaints I do and obviously issues aren't addressed. The good things about this hotel are the location and the lobby. My biggest complaint is...More

    Thank sb7764
    Response from SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded 16 August 2016

    Dear Valued Guest, We are sorry to hear that your stay was sub par. We assure you that this is not a typical for us here at the Sheraton. We do appreciate your feedback, as it helps us to improve for our guests. We hope...More

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    Homewood Suites by Hilton Indianapolis-Keystone Crossing
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    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$171 - US$363 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Green Hotel in Indianapolis
    • #8 Luxury Hotel in Indianapolis
    • #16 Business Hotel in Indianapolis
    • #27 Family Hotel in Indianapolis
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 395
    • Reservation Options
    • TripAdvisor is proud to partner with Starwood, Booking.com, Hotels.com, Orbitz, Expedia, Travelocity, Hotwire, Ctrip TA, Priceline, Cancelon, TripOnline SA, Cheap Tickets, Agoda, getaroom.com and HotelQuickly so you can book your Sheraton Indianapolis Hotel at Keystone Crossing reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Indiana >
    • Indianapolis
    • Also Known As
    • Sheraton Indianapolis Hotel ,
    • Indianapolis Sheraton
    Add Photo Photos
    Traveller (64)
    Room & Suite (30)
    Dining (9)
    Pool & Beach (1)
    Hotel & Grounds (68)
    Business Centre & Event Rooms (10)
    Bathroom (6)
    Nearby
    Hyatt Place Indianapolis/Keystone
    466 reviews
    .52 km away
     
    Indianapolis Marriott North
    361 reviews
    .51 km away
     
    Homewood Suites by Hilton Indianapolis-Keystone Crossing
    617 reviews
    .98 km away
     
    Drury Inn & Suites Indianapolis Northeast
    587 reviews
    5.58 km away
     
    Nearby Restaurants
    Seasons 52
    570 reviews
    .36 km away
    Sullivan's Steakhouse
    254 reviews
    .27 km away
    The Cheesecake Factory
    376 reviews
    .18 km away
    Cafe Patachou
    76 reviews
    .27 km away
    Nearby Attractions
    The Keystone Fashion Mall
    84 reviews
    .20 km away
    Fastimes Indoor Karting
    39 reviews
    .91 km away
    Brewery Tours of Indianapolis
    68 reviews
    .72 km away
    Blend Bar Cigar
    34 reviews
    1.21 km away
    Ask a question
    Questions & Answers
    Paula C
    29 March 2017|
    AnswerShow all 2 answers
    Response from Mike S | Property representative |
    Hello, no there isn't a fee for dogs. We do ask that you complete our dog waiver upon arrival so we can have details about the dog and your contact information should we need it. Please let me know if you have any other... More
    1
    Vote
    Amanda H
    1 January 2017|
    AnswerShow all 2 answers
    Response from SheratonIndy | Property representative |
    Amanda H, Sheraton Fitness offers a full array of cardio equipment including treadmills, ellipticals, upright and recumbent bikes, totaling 15 pieces. In addition we have a number of weight machines that focus on different... More
    1
    Vote
    smokechop
    26 March 2016|
    AnswerShow all 4 answers
    Response from Sarah W | Reviewed this property |
    We just stayed there, and yes, the pool was a bit chilly. But, the kids didn't seem to care. I just kept moving, and it wasn't too bad! :) there is a hot tub too!
    0
    Votes
    Room Tips
    "Avoid double bed rooms if you want to sleep as a couple"
    Read review
    "The walls are thin"
    Read review
    "Do not get a room with a connecting door. Can get very loud here sometimes."
    Read review
    "The elevators tend to be slow. Would suggest a lower fioor."
    Read review
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