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Sheraton Indianapolis Hotel at Keystone Crossing

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Traveller (79)
Room & Suite (42)
Dining (10)
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Overview
  • Excellent49%
  • Very good31%
  • Average12%
  • Poor4%
  • Terrible4%
Travellers talk about
“fashion mall”(87 reviews)
“the club lounge”(57 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Sheraton Indianapolis Hotel at Keystone Crossing
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Indianapolis Hotel at Keystone Crossing
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
Jul. 10Jul. 11
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (977)
There are newer reviews for Sheraton Indianapolis Hotel at Keystone Crossing
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Traveller rating
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463
300
115
41
45
Show reviews that mention
All reviewsfashion mallthe club loungefree parking garagehigh end mallcheesecake factorynice mallstarbucks coffeelobby barshopping and restaurantsnorth sidecomfortable bedsbusiness tripfitness centerking roomoatmealchecking inenjoyed my stay
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221 - 225 of 964 reviews
Reviewed August 2, 2016

Great staff - good response - kind and helpful. The rooms are large, quiet, very comfortable bedding and clean. Only downside is that the wifi in the room was very poor in the evenings when everyone else was on it.

Review collected in partnership with this hotel
Thank Monica P
Response from SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded August 16, 2016

Dear Valued Guest, Thank you for your kind words! We are thrilled to hear that your stay was wonderful. We hope to host you again soon!

Reviewed August 2, 2016

This is a good choice if you are interested in staying in this part of Indianapolis. Staff was extremely pleasant and helpful. Rooms are comfortable. There is free parking. Lots of convenience nearby for shopping and dining.

Review collected in partnership with this hotel
Thank Patrick W
Response from SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded August 16, 2016

Dear Valued Guest, Thank you for your kind review! We are thrilled to hear that you had a pleasant and comfortable stay. We look forward to your next visit with us!

Reviewed August 2, 2016

After reading some previous reviews I was worried. But once I got there found the staff to be friendly and helpful (need a corkscrew) and front desk came through. Rooms were good and concierge level was great. The only negative was the lounge seemed to...More

Review collected in partnership with this hotel
Thank Roger M
Response from SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded August 16, 2016

Dear Valued Guest, Thank you for your kind review and feedback! We are glad to know that you had a pleasant stay, and we appreciate you letting us know where we can improve. We hope to see you again in the near future!

Reviewed August 1, 2016

All around great stay. Staff were courteous and very helpful. Centrally located in downtown Minneapolis easy to get around and lots to do. I would recommend the Hilton Minneapolis for your next stay in town.

Review collected in partnership with this hotel
Thank Steve P
Reviewed August 1, 2016

Wonderful rooms, very accommodating, and close to lots of shopping and restaurant choices. A short walk from my business meetings, and easy to and from the airport. NIAAA sets us up here for our stay, and we are appreciative of the opportunity and the hospitality.

Review collected in partnership with this hotel
Thank BILLFITZ54
Response from SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded August 16, 2016

Dear Valued Guest, We are happy to know that you enjoyed your stay! It is always a pleasure hosting groups, and we are glad we were able to provide a positive experience for yours! We look forward to your next stay with us!

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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Free Parking
Pool
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$172 - US$311 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Indianapolis
#9 Luxury Hotel in Indianapolis
#16 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$172 - US$311 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Indianapolis
#9 Luxury Hotel in Indianapolis
#16 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (79)
Room & Suite (42)
Dining (10)
Pool & Beach (1)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
Wanda M
February 13, 2018|
AnswerShow all 5 answers
Response from Mike S | Property representative |
Hello, you can book your rooms and then in the comments section request the adjoining rooms. There is no way to actually book adjoining rooms. Alternatively you can contact us directly at the hotel and we can ensure you... More
1
Vote
Paula C
March 29, 2017|
AnswerShow all 2 answers
Response from Mike S | Property representative |
Hello, no there isn't a fee for dogs. We do ask that you complete our dog waiver upon arrival so we can have details about the dog and your contact information should we need it. Please let me know if you have any other... More
1
Vote
Amanda H
January 1, 2017|
AnswerShow all 2 answers
Response from SheratonIndy | Property representative |
Amanda H, Sheraton Fitness offers a full array of cardio equipment including treadmills, ellipticals, upright and recumbent bikes, totaling 15 pieces. In addition we have a number of weight machines that focus on different... More
1
Vote
Room Tips
"Dirty Towels"
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"Club level rooms are very nice, also those one higher level have nicer views."
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"Call personally when you're on your way!"
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"Higher floors have nicer rooms"
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