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Sheraton Indianapolis Hotel at Keystone Crossing

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Traveller (79)
Room & Suite (42)
Dining (10)
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Overview
  • Excellent49%
  • Very good31%
  • Average12%
  • Poor4%
  • Terrible4%
Travellers talk about
“fashion mall”(87 reviews)
“the club lounge”(57 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Sheraton Indianapolis Hotel at Keystone Crossing
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Indianapolis Hotel at Keystone Crossing
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
Jul. 8Jul. 9
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (977)
There are newer reviews for Sheraton Indianapolis Hotel at Keystone Crossing
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All reviewsfashion mallthe club loungefree parking garagehigh end mallcheesecake factorynice mallstarbucks coffeelobby barshopping and restaurantsnorth sidecomfortable bedsbusiness tripfitness centerking roomoatmealchecking inenjoyed my stay
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261 - 265 of 964 reviews
Reviewed April 23, 2016

Nice hotel with plenty of extras. The rooms were nice, clean and well taken care of. The location is perfect, easy on and off the highway. Breakfast was awesome, lots of options. Not your typical complimentary breakfast. The attached brewery has great brews and food

Review collected in partnership with this hotel
Thank grocgetter
Response from SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded May 17, 2016

Dear Valued Guest, Thank you for your kind review! We are happy to hear that you enjoyed your stay, and we look forward to your next visit!

Reviewed April 23, 2016

Have stayed at this hotel roughly 10 times over the last few years. Very happy with the service, staff and rooms. Food is excellent in the restaurant/bar and rooms are clean and fresh. Check in is easy.

Thank MODU34
Response from SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded May 17, 2016

Dear Valued Guest, We are always happy to welcome back a familiar face! It is great to hear that you have been receiving consistent and friendly service since your first stay. We look forward to your next stay!

Reviewed April 22, 2016

Very nice hotel. Comfortable and staff accommodated our requests. Toilets were rather low and tub was slippery. Room amenities were great . Shampoos, soaps, coffee were very nice. Elevator security with key made us feel more secure.

Review collected in partnership with this hotel
Thank mlharmon
Response from SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded May 17, 2016

Dear Valued Guest, Thank you for your kind review! Guest security is our top priority here at the Sheraton, and we are glad that you felt secure during your stay with us. We look forward to your next stay with us.

Reviewed April 22, 2016

This hotel employs the best. Everyone is so helpful and always asks if everything is okay. Check in was so quick and easy. We have a conference in June and they have fixed any problems that I have called with.

Review collected in partnership with this hotel
Thank Jeanine A
Response from SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded May 17, 2016

Dear Valued Guest, We have to agree, we do employ the best! Our staff is kind and responsive to all guest needs. We look forward to your conference in June, and intend to provide you with the same experience that you have had thus far!

Reviewed April 22, 2016

Hotel really is nice, comfortable, clean. It really is more like 3 star. I enjoyed it. However, since it is mostly the only game in town of its sort , it is overrun by kids, families, groups. There is a NOISE problem The walls are...More

Review collected in partnership with this hotel
Thank bnnynbrone
Response from SheratonIndy, Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded May 17, 2016

Dear Valued Guest, We are happy that you enjoyed your stay, but we are disappointed that you did not experience our typical 5 star service! We understand how frustrating it can be to not have your needs met, and we hope that you allow us...More

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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Free Parking
Pool
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$172 - US$311 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Indianapolis
#9 Luxury Hotel in Indianapolis
#16 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$172 - US$311 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Indianapolis
#9 Luxury Hotel in Indianapolis
#16 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (79)
Room & Suite (42)
Dining (10)
Pool & Beach (1)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
Wanda M
February 13, 2018|
AnswerShow all 5 answers
Response from Mike S | Property representative |
Hello, you can book your rooms and then in the comments section request the adjoining rooms. There is no way to actually book adjoining rooms. Alternatively you can contact us directly at the hotel and we can ensure you... More
1
Vote
Paula C
March 29, 2017|
AnswerShow all 2 answers
Response from Mike S | Property representative |
Hello, no there isn't a fee for dogs. We do ask that you complete our dog waiver upon arrival so we can have details about the dog and your contact information should we need it. Please let me know if you have any other... More
1
Vote
Amanda H
January 1, 2017|
AnswerShow all 2 answers
Response from SheratonIndy | Property representative |
Amanda H, Sheraton Fitness offers a full array of cardio equipment including treadmills, ellipticals, upright and recumbent bikes, totaling 15 pieces. In addition we have a number of weight machines that focus on different... More
1
Vote
Room Tips
"Dirty Towels"
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"Club level rooms are very nice, also those one higher level have nicer views."
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"Call personally when you're on your way!"
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"Higher floors have nicer rooms"
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