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The Westin Indianapolis

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Traveller (267)
Room & Suite (276)
Pool & Beach (23)
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Overview
  • Excellent40%
  • Very good33%
  • Average15%
  • Poor7%
  • Terrible5%
Travellers talk about
“convention center”(279 reviews)
“heavenly bed”(31 reviews)
AMENITIES
Wifi
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
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Rooms
May 10May 11
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,513)
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11 - 15 of 1,494 reviews
Reviewed 12 February 2018

In spite of a clean room (with the exception of a couple of dirty glasses housekeeping missed removing), good Starbucks, and decent fitness center, we will not be staying at the Westin Indianapolis again. Our room was robbed last night and we received little to...More

2  Thank cebcooper
Response from Jenna R, Guest Relations Manager at The Westin IndianapolisResponded 13 February 2018

Dear Cooper's, Thank you again for bringing this issue to our attention. The safety and security of our guests is always our top priority. We are very sorry to learn that our standard of guest service was not extended to you regarding this matter. As...More

Reviewed 5 February 2018

Let's be clear - overall we had a terrific experience. Clean and comfortable rooms. Super-friendly front desk staff. However, the two staff members at "Starbucks" were so absolutely awful that I'm writing this to ensure the Westin takes notice. We stayed over a weekend for...More

Thank Elizabeth C
Response from Jenna R, Guest Relations Manager at The Westin IndianapolisResponded 7 February 2018

Thank you for sharing your comments with us. We are happy to hear that you found our hotel to be very nice, and we are so sorry for the horrible service you had at our coffee shop. We strive to deliver excellent service to our...More

Reviewed 29 January 2018 via mobile

My daughter and I stayed here during a cheer competition held at the Convention Center. The Westin is a very short walk via skywalk to the Convention Center. Shula’s Steakhouse delivers room service quickly and is tasty. Bell hops were very attentive and the hotel...More

Thank JenniferH1023
Reviewed 27 January 2018 via mobile

Stayed for the NCAA convention. The room was well appointed and clean. The staff was friendly and helpful. Great place and great stay. This is what I would expect out of the type of hotel. This hotel is right downtown with covered access to the...More

Thank wbl297
Reviewed 22 January 2018 via mobile

I booked a night at the Westin as a fun getaway for my husband and I to take our six year old and his cousins for a swimming/hotel night. Staff was immediately very friendly and helpful as we valeted our car and checked in. The...More

Thank AnnaXa
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Best Value Properties in Indianapolis, IN
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$157 - US$492 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Indianapolis
#22 Business Hotel in Indianapolis
#29 Family Hotel in Indianapolis
#31 Romantic Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$157 - US$492 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Indianapolis
#22 Business Hotel in Indianapolis
#29 Family Hotel in Indianapolis
#31 Romantic Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms
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Traveller (267)
Room & Suite (276)
Pool & Beach (23)
Dining (12)
Amenities (52)
Business Centre & Event Rooms (5)
Questions & Answers
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maryp3177
21 March 2018|
AnswerShow all 5 answers
Response from Kim K | Reviewed this property |
Sorry I just got question great hotel no hold check out the ram brewery awesome !!
0
Votes
Mark6155
16 June 2017|
Answer
Response from Ian A | Reviewed this property |
Around $25 pp
0
Votes
Mark6155
16 June 2017|
AnswerShow all 9 answers
Response from rdkcar | Reviewed this property |
$15 per person.
1
Vote
Room Tips
"Go to another hotel"
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"An eastern view is very nice."
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"Use the skywalks to get to an off property parking lot on the other side of the convention center."
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"We were on the top floor, 15, & had a scenic view of downtown. The restaurant & bar are on 2."
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