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The Westin Indianapolis

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1,333 Reviews from our TripAdvisor Community

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Showing 1,315: English reviews
Indianapolis, Indiana
1 review
Reviewed 3 January 2015

We had a blast! The hotel was clean, huge, and full of friendly and happy people. It was so close to everything down town and it was very affordable compared to all the others surrounding the area. I would definitely recommend this hotel to any and everyone

Helpful?
Thank KellyNewt1
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Happy New Year and thanks for the awesome review. More 

Terre Haute, Indiana
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 1 January 2015

My wife and I decided to watch the Indy Car Drop for New Year's Eve and booked a King Suite at the Westin. Wow, what a room, what a view! Everything about our stay was wonderful. Very comfortable bed, fantastic shower, and plenty of space to relax and celebrate.

Helpful?
Thank Ken P
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great review and the awesome feedback. Glad to see that you enjoyed the wonderful view. More 

Fort Wayne, IN
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 31 December 2014

We stayed at the Westin Indianapolis for a getaway weekend. I booked the King Plaza Suite via booking.com. The suite was a decent size, with attractive decor, and a gorgeous view of the state capital. Despite requesting a high floor we were given the fifth floor. I hoped for something like the old Heavenly Bath's that the Westin used to... More 

Helpful?
Thank athena22in
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the feedback. We certainly appreciate your comments and will pass them along to the various departments so that they can learn from your experience. We do offer comp parking, wifi and comp breakfast on a variety of different rate plans. More 

Roscoe, Illinois
2 reviews
Reviewed 30 December 2014

The staff was wonderful & friendly, always making sure we were comfortable. We were excited to see that we never had to walk outside to get to most of our nightly destinations. Great value for the price! Even when they sold out the hotel, we were still treated like royalty! The bar staff was excellent!! Always happy to serve with... More 

Helpful?
Thank JDSmom122602
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thank you for the wonderful review. Glad to hear that you found your stay so relaxing and comfortable. We look forward to seeing you again and hope you have a great 2015. More 

Napoleon, Ohio, United States
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 December 2014

We stayed at the Westin 4 nights and had a great experience! The customer service we received was outstanding! The rooms were very comfortable and clean! The location of the hotel was a definite plus! Look forward to staying there again!

Helpful?
Thank Michelle A
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great review, we really appreciate it. Happy New Year. More 

Evansville, Indiana
Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 30 December 2014 via mobile

Seldom if ever disappointed with this property and it's staff. Heavenly bed is just that. I bought one, with pillows, for my home. I'll see you guys again soon.you get what you pay for...thank goodness. Great in house restruant and svo amenities.

Helpful?
Thank LawyerTraveller45
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thank you so much, glad to hear that you like the Heavenly Bed as much as we do. Hope to see you again soon. More 

Columbus, Indiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 December 2014

I was planning a trip for my husband's 29th birthday and selected the Westin because of its location in downtown Indy. Shortly after making the reservation online, a representative from the front desk emailed me to ask if I had any questions and to recommend I become a Starwood Gold member. I responded to the email asking for restaurant recommendations... More 

Helpful?
Thank rmroll
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great review, we really appreciate it. I hope you have a great New Year. More 

Bloomington, IN
Level Contributor
67 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 29 December 2014

We stay at the Westin frequently when we make overnight trips to Indianapolis. As many of the previous reviews have stated, this hotel's location is incredibly convenient if you are visiting downtown Indianapolis. It is right across the street from the Convention Center, near Lucas Oil, and a couple blocks away from the heart of downtown Indianapolis. It is also... More 

Helpful?
Thank Katie M
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great review, you are exactly right. We are convenient to everything and connected to it all by sky walk. The lobby was renovated just prior to the Super Bowl in 2012, and our guest rooms were just done this year. There are several restaurants close by, Indy is a great city for dining, if Shula's is not... More 

Chicago, Illinois
Level Contributor
14 reviews
Reviewed 29 December 2014 via mobile

After reading the reviews on TripAdvisor, I expected to have an average experience at this hotel. I am pleased to say that this was not the case and I thoroughly enjoyed my stay at the hotel. The staff was brilliant (especially Adam at the front desk), and as a Starwood Gold member, I was able to take advantage of the... More 

Helpful?
Thank Parth B
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great review, we really appreciate it. It's great that you actually visited the property and then shared your experience. You are always welcome. More 

Friendship, Wisconsin
Level Contributor
147 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 18 December 2014

Westins usually have good reputations but this one is leaning on the fact that it is convenient to the Lucas Oil Stadium. This is what we experienced: A double room with queen beds for two - only one bathrobe provided - not a big deal - but either provide enough or don't bother to provide them at all. The refrigerator... More 

Helpful?
1 Thank Sandra5678
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great feedback and for sharing your experience. We appreciate your comments and will use them to help us improve. More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Indianapolis enjoys an unbeatable location in the heart of the city. Connected by a covered sky-bridge to the Indiana Convention Center, Lucas Oil Stadium and Circle Centre Mall. ... more   less 

Additional Information about The Westin Indianapolis

Address: 241 W. Washington St, Indianapolis, IN 46204
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: $161 - $464 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Indianapolis 4*
Number of rooms: 573
Reservation Options:
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Also Known As:
The Westin Indianapolis Hotel Indianapolis
Westin Indianapolis
Indianapolis Westin
Hotel Style:
#9 Luxury Hotel in Indianapolis
#22 Business Hotel in Indianapolis
#31 Romantic Hotel in Indianapolis
#35 Family Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Indianapolis staff and other travellers.
9 questions
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Questions? Get answers from The Westin Indianapolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room is a good room - really...”
 of 5 bubbles 399sethw, 24 Oct 2016 | Read review
“Ask for view of adjacent large park.”
 of 5 bubbles Cherpig, 24 Oct 2016 | Read review
“Ask for a high floor. One end has a view of the Capitol Commons, but the State building side is better I imagine.”
 of 5 bubbles eroz2016, 16 Oct 2016 | Read review
“Can't pick a bad view.”
 of 5 bubbles tbeckett98, 10 Oct 2016 | Read review
“be prepared to pay $30 for parking”
 of 5 bubbles LED_Mac, 4 Oct 2016 | Read review
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