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SureStay Plus Hotel by Best Western Indianapolis Northeast

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8325 Bash St, Indianapolis, IN 46250-1513
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Up to $100 in Gift Cards
Booking.com
US$110
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Free cancellation until 21-12-17
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Priceline
US$110
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Free cancellation until 21-12-17
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Snaptravel
US$120
US$97
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Free cancellation until 21-12-15
Expedia.comUS$110
Hotels.comUS$110
Lol.travelUS$120
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (15)
Room & Suite (29)
Dining (8)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20-11-06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20-11-06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#106 of 200 hotels in Indianapolis
Location
Cleanliness
Service
Value
The SureStay Plus Hotel by Best Western Indianapolis Northeast is just a few blocks to the Community Hospital North, Castleton Square Mall and many restaurants. We are close to the Indiana State Fairgrounds, Indy Motor Speedway, downtown Indianapolis, the Convention Center, Lucas Oil Colt Field, Indianapolis Zoo and the Children's Museum. The Indianapolis International Airport is 32 miles away.
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Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Wifi
Fitness Centre with Gym / Workout Room
Free breakfast
Non-smoking hotel
Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Microwave
Cable / satellite TV
Bath / shower
Telephone
Iron
Private bathrooms
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Budget
Languages Spoken
English, Hindi
Hotel links
Special Offer:Up to $100 in Gift Cards
49Reviews0Q+A3Room tips
Traveller rating
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  • 7
  • 6
  • 5
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Popular mentions
INDSF wrote a review Jul. 2021
1 contribution
The pool and gym were out of service, vending machine in the lobby was broken, our hallway smelled of cigarettes and marijuana, and the room had markings on the wall. There were also chips missing from the doors and overall the hotel is in pretty poor shape. When we asked about the pool and gym the front staff just shrugged their shoulders and said everything was broken. Would not stay here again and we question using Best Western in the future.
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Review collected in partnership with Best Western
Date of stay: July 2021
Value
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Location
Cleanliness
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Response from SureStay Plus Hotel, General Manager at SureStay Plus Hotel by Best Western Indianapolis Northeast
Responded 1 week ago
Dear guest, We apologize for not meeting your standard and any inconvenience that you might had during your stay. We have posted on all of the website about, the pool and the fitness center will be closed for 2021 due to COVID and some local county restriction and requirements. All of our vending machines are working. We thank you for staying with us and your feedback.
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cdevinebdevine wrote a review Jun. 2021
Cottage Grove, Wisconsin1 contribution
Room was comfortable and extremely clean. The room had everything you needed. Bed very comfortable. The pillows were a little too thick for me. Refrigerator, coffee maker,microwave, hair dryer, iron and board. Internet was fast and easy to connect. .Ice machine down the hall. Have stayed at hotels twice the price that were not as clean. Ambiance outside the room was bare bones, but we were not going to spend much time at the hotel other than for showers and sleeping.
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Review collected in partnership with Best Western
Date of stay: June 2021
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Leslee H wrote a review May 2021
Grand Rapids14 contributions1 helpful vote
This is an older hotel, which Best Western much have recently purchased. All the carpeting throughout is new. No extra amenities. Clean and comfortable bed. Located right next to a brewery, which was really convenient as we had been on the road for 10 hours.
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Review collected in partnership with Best Western
Date of stay: May 2021
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michellesmith5383 wrote a review Apr. 2021
1 contribution
The staff was amazing and very helpful. They offered condolences when I arrived due to being here for a funeral. Very respectful. When a problem did arise they were on top of it fast and fixed the issue.
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Review collected in partnership with Best Western
Date of stay: April 2021
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Cindy S wrote a review Apr. 2021
Peoria, Illinois37 contributions6 helpful votes
I was disappointed with my stay at the SureStay Indianapolis. The hotel room had been updated, but in a subpar manner. The soap tray appeared to be attached to the tub surround wall with a thick layer of putty. The elevator inspection expiration date was 4/12/2021 which was slightly outdated for our 4/16-4/17 visit. Hotel guests were noisy during the night and shouting inappropriate language in the hallway. On the morning of 4/18 there were broken lights in the hallway due to an altercation between guests and additional yelling. There was also an odor at times in our room that may have been coming from a nearby room. The beds were comfortable and the hotel staff was very personable and accommodating. The hotel is conveniently located near shopping and restaurants. Upon reading reviews that the rooms had been updated, I expected better quality workmanship and materials from a Best Western facility. Disappointed overall.
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Review collected in partnership with Best Western
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from SureStay Plus Hotel, General Manager at SureStay Plus Hotel by Best Western Indianapolis Northeast
Responded Apr. 21, 2021
Dear guest, On behalf of our entire team, I would like to apologize for not exceeding your expectations. We are extremely sorry about the noise and room odor issues. Also, there was a couple who was staying on that floor, was arguing and fighting so the damages were from them. Again, Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you,
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PRICE RANGE
US$68 - US$129 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality hotel indianapolis, red roof inn indianapolis, indianapolis red roof inn
FORMERLY KNOWN AS
Motel 6 Indianapolis North East
LOCATION
United StatesIndianaIndianapolisCastleton
NUMBER OF ROOMS
120
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Frequently Asked Questions about SureStay Plus Hotel by Best Western Indianapolis Northeast
Which popular attractions are close to SureStay Plus Hotel by Best Western Indianapolis Northeast?
Nearby attractions include Breakout Games - Indianapolis (Castleton) (0.4 km), eBash Video Game Center (0.6 km), and Defy (0.1 km).
What are some of the property amenities at SureStay Plus Hotel by Best Western Indianapolis Northeast?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at SureStay Plus Hotel by Best Western Indianapolis Northeast?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at SureStay Plus Hotel by Best Western Indianapolis Northeast?
Guests can enjoy free breakfast during their stay.
Is parking available at SureStay Plus Hotel by Best Western Indianapolis Northeast?
Yes, free parking is available to guests.
What are some restaurants close to SureStay Plus Hotel by Best Western Indianapolis Northeast?
Conveniently located restaurants include Charleston's Restaurant, Twin Peaks Restaurants, and Thai Orchid.
Are there opportunities to exercise at SureStay Plus Hotel by Best Western Indianapolis Northeast?
Yes, guests have access to a fitness centre during their stay.
Which languages are spoken by the staff at SureStay Plus Hotel by Best Western Indianapolis Northeast?
The staff speaks multiple languages, including English and Hindi.
Are there any historical sites close to SureStay Plus Hotel by Best Western Indianapolis Northeast?
Many travellers enjoy visiting Indianapolis Museum of Art (14.6 km), Conner Prairie (8.7 km), and Hook's American Drugstore Museum (11.6 km).
Is SureStay Plus Hotel by Best Western Indianapolis Northeast accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.