We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

260 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 258: English reviews
Lebanon, Tennessee
Level Contributor
10 reviews
Reviewed yesterday NEW via mobile

This hotel has been recently renovated and it shows. All interiors are new and nice. Unfortunate location overlooking the interstate off ramp. Rooms are overwhelmed by constant traffic noise. Parking lot is shared with adjoining motel 6 next door. Be prepared to walk a long distance from the car. Entrance is also poorly marked, must enter through the motel 6... More 

Helpful?
Thank Cam D
Louisville, Kentucky
1 review
Reviewed 4 days ago NEW

Worst experience ever. We didn't even stay there. This was a reservation made on accident. We actually stayed there a few weeks earlier. Booking was rude and not helpful at all with helping to cancel this room. When we did stay there this hotel was disgusting. We had to switch rooms because the room they gave us smelled like something... More 

Helpful?
Thank bryancastle
Ajay T, Director of Sales at Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area, responded to this review

Dear Guest, We are grateful to you for being one of our guests at Holiday Inn Express Indianapolis W - Airport Area, IN, and going out of your way to leave us your feedback. This is not the service quality that we are striving to achieve so rest assured that your comments will be forwarded to our team for further... More 

Cincinnati, Ohio
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 days ago NEW

We came to visit Indy Children's Museum, stayed 2 nights. With small kids, the pool was a big attraction, but it is FREEZING. Pics show a jacuzzi but the jets don't work and the water temp is about 82 degrees (cold). When we complained they said it's not broken--it's always left this way. We were given a handicap room despite... More 

Helpful?
Thank Jory N
Ajay T, Director of Sales at Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area, responded to this review

Dear Guest, We are grateful to you for being one of our guests at Holiday Inn Express Indianapolis W - Airport Area, IN, and getting out of your way to leave us your feedback. We value your appreciation towards our Staff & Breakfast. On the contrary, it is disconcerting to know that you were not met with the same cordial... More 

Findlay, Ohio
Level Contributor
141 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed 1 week ago

Stayed a night before an airport run. The rooms were great and the service was excellent. Each employee was dressed in suits and were willing to help at any time. Will I stay again? Yes. The breakfast is a typical Holiday Inn unimaginative breakfast. (My only complaints about HI Express') Besides that, Excellent.

Helpful?
Thank drwn
Ajay T, Director of Sales at Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area, responded to this review

Dear Guest, Thank you so much for your review of our hotel. We appreciate your loyalty with us. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We make sure all of our staff is set up for sucess and that... More 

Tel Aviv, Israel
Level Contributor
55 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 1 week ago

I decided to book this hotel based on reviews in Tripadvisor (I write here so I take others advise seriously). The good reviews proved to be justified! I was greeted by two efficient and friendly front desk staff and was in my room in minutes. My room was the closest to the Interstate and I was concerned about possible noise... More 

Helpful?
Thank Arnon V
Ajay T, Director of Sales at Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area, responded to this review

Dear Guest, Thank you so much for your review of our hotel. We appreciate your loyalty with us. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We are glad to hear you had a restful night. The Jacuzzi's are one... More 

Long Island, New York
Level Contributor
97 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 2 weeks ago

Picked this hotel because of reviews and wasn't wrong.My flight arrival was delayed until 1:45 am and I called these guys from the airport to tell them., They promised to send the shuttle for me if my rental car office was closed. (Fortunately Hertz stayed past their closing time to get me my car - a great shout out to... More 

Helpful?
Thank Allison K
Ajay T, Director of Sales at Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area, responded to this review

Dear Guest, Thank you so much for your review of our hotel. We appreciate your loyalty with us. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We pride ourselves in maintaining amazing customer service! We hope you will visit us... More 

North Vernon, Indiana
Level Contributor
84 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 2 weeks ago

The hotel was great for an early flight out of the airport he next morning. They shuttled us to the airport at 4am, and came back and got us when plane came in. We were able to leave our car here, and driver took us right back to our car. The hotel was fine and close to airport

Helpful?
Thank campfield
Ajay T, Director of Sales at Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area, responded to this review

Dear Guest, Thank you so much for your review of our hotel. We appreciate your loyalty with us. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We love being able to help our traveling guests by offering our no cost... More 

Michigan
Level Contributor
129 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 3 weeks ago

Have to pay close attention to the signage to get there, located behind a Motel 6, with a shared parking lot. Free parking. Reception and breakfast lobby were remodeled in the past 18 months, looks fresh and well maintained. Front desk staff was very conversational and friendly. Check in smooth. Had to ask for 2nd room card. 4 floors to... More 

Helpful?
Thank BeachLeech
Ajay T, Director of Sales at Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area, responded to this review

Dear Guest, Thank you so much for your review of our hotel. We appreciate your loyalty with us. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We love to hear reviews in such detail. Out staff was happy to accomidate... More 

Woodridge
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 3 weeks ago via mobile

The front desk staff was not particularly welcoming the night we arrived for a weekend soccer trip. Taller woman with dark hair and piercing holes, seemed annoyed I was making her do work. The breakfast was not out at the promised time Saturday morning and my daughter had to wait around for it when she was trying to leave to... More 

Helpful?
Thank Kerri K
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area, responded to this review

Dear Kerri K, We are grateful to you for being one of our guests at Holiday Inn Express Indianapolis W - Airport Area, IN, and getting out of your way to leave us your feedback. We value your appreciation towards our housekeeping staff and we will make sure to forward your commendation to Richard from the reception staff. On the... More 

Level Contributor
5 reviews
Reviewed 3 weeks ago via mobile

Clean, comfortable, updated. Beds very comfy. Nice breakfast. Rooms large, lots of seating. Toilet and shower closed off from sink area which can accommodate 2. Visit dowtown Indianapolis 20 minutes away...beautiful city, safe and lots to see.

Helpful?
Thank Lori M
Ajay T, Director of Sales at Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area, responded to this review

Dear Guest, Thank you so much for your review of our hotel. We appreciate your loyalty with us. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Lacy Clagg Sales & Marketing Manaer More 

97 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (33)
Viewed
Room/Suite (13)
Viewed
View from Room (1)
Viewed
Dining (2)
Viewed
Pool/Beach Area (2)
Viewed
Bathroom (2)
Viewed
Other (13)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (64)
Viewed
Hotel & Grounds (14)
Viewed
Pool/Beach Area (5)
Viewed
Room/Suite (26)
Viewed
Dining (10)
Viewed
Business Centre/Function Rooms (2)
Viewed
Bathroom (3)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Indianapolis hotels
0.3 km away
Wingate By Wyndham Indianapolis Airport-Rockville Rd.
10.5 km away
Holiday Inn Indianapolis Airport
Holiday Inn Indianapolis Airport
#4 of 184 in Indianapolis
352 reviews
0.4 km away
BEST WESTERN Airport Suites
BEST WESTERN Airport Suites
#91 of 184 in Indianapolis
153 reviews
Show Prices
Show Prices
Show Prices
7.1 km away
Country Inn & Suites By Carlson, Indianapolis Airport South
0.3 km away
Microtel Inn & Suites by Wyndham Indianapolis Airport
10.5 km away
Hampton Inn & Suites Indianapolis-Airport
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Conveniently located near Indianapolis Motor Speedway, Banker's Life Fieldhouse, Lucas Oil Stadium, Victory Field, Lucas Oil Raceway Park, 8 Second Saloon and the NCAA Hall of Champions.Enjoy our proximity to downtown Indianapolis, Indiana Government Center, Indianapolis Convention Center, as well as Butler University, University of Indianapolis and Indiana University-Purdue University Indianapolis (IUPUI).Take advantage of our excellent customer service, 24hr Airport Shuttle or our popular packages including Park, Sleep & Fly. Come visit us! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area

Address: 5855 Rockville Road, Indianapolis, IN 46224 (Formerly Comfort Inn & Suites West)
Region: United States > Indiana > Indianapolis
Price Range: $119 - $387 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area 3*
Number of rooms: 94
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Travelocity, IHG, Priceline and Odigeo so you can book your Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn And Suites West
Comfort Inn & Suites West Hotel Indianapolis
Comfort Inn West
Comfort Inn Indianapolis
Indianapolis Comfort Inn
Hotel Style:
#21 Romantic Hotel in Indianapolis
#23 Business Hotel in Indianapolis
#38 Family Hotel in Indianapolis
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area staff and other travellers.
19 questions
Ask a question

See all questions (19)

Questions? Get answers from Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for rooms away from the Interstate.”
 of 5 bubbles BeachLeech, 7 Nov 2016 | Read review
“Ask for rooms away from the highway.”
 of 5 bubbles 806valerier, 1 Oct 2016 | Read review
“No ice maker on 2nd floor. Rooms on back side might be quieter.”
 of 5 bubbles km309, 5 Sep 2016 | Read review
“Close to Indy airport”
 of 5 bubbles B4043ERmikeb, 30 Aug 2016 | Read review
“My room was closer to I-465 but I never noticed the traffic noise.”
 of 5 bubbles Littlefield19, 17 Aug 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay