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Extended Stay America - Indianapolis - North - Carmel

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66 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Indianapolis - North - Carmel
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Showing 66: English reviews
Chicago, Illinois, United States
Reviewed 24 June 2016

When I first arrived, there was no one at the front desk...waited about 10 min., left, called and came back. Although the staff was friendly, we didn't receive the service that we should have. The worst was coming into our room from a concert to find a roach crawling on the kitchen wall...found another one on the wall and another...

Thank Nichole I
Manager_11525, Manager at Extended Stay America - Indianapolis - North - Carmel, responded to this review

Thank you for your recent review of your stay. We apologize for the missing front desk agent; I will look into where she was; and for falling short of our goal of providing a great stay. I also would like to apologize for the issues you had with your room. I am very glad to see that Megan was able...

Cincinnati, Ohio
Reviewed 8 May 2016

We could not have been more delighted with our visit! The room was clean, comfortable, fresh smelling, well designed, and perfectly bug free (I have a phobia - I notice!). The Manager, Sue, was friendly and professional, and the Desk Clerk, Sarah did a great job and was very friendly and cheerful. The bed was cozy, the climate control, water...

Thank Anna_in_Ohio
Manager_11525, General Manager at Extended Stay America - Indianapolis - North - Carmel, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that we were able to accommodate your needs with exceptional customer service and a home away from home experience! I will be sure to share your comments with our entire staff. It’s great to read that you enjoyed our comfortable accommodations as...

Reviewed 25 April 2016 via mobile

First impressions of Extended Stay were heavily influenced by the sewer smell of the water treatment plant located down the road (which we only discovered later in the trip). While the odor improved with the change in wind, the hotel unfortunately didn't. Unattended children were jumping on the roof of a car and a cat sat in the window of...

1Thank Morgan F
Little Rock, Arkansas
Reviewed 24 April 2016

The hotel is dated and quite dirty. Rooms are a good size with kitchenette and a large bathroom. Gests need to be aware that the staff does not clean rooms daily unless you pay extra or stay over 7 days. Complementary items such as dishes and coffee maker have to be retrieved by the guest at the front desk. Replacement...

Thank Brandon B
Warsaw, Indiana
Reviewed 9 April 2016

Staff was unprofessional, not very friendly or helpful. Room was clean and there was a nice amount of space. Breakfast served was average, just pre-packaged foods. The heater in the room was in the corner, so it was difficult to heat the room and the heater didn't provide enough power to heat the entire room, so it was uncomfortable.

Thank shearejl
Key West
Reviewed 1 April 2016

It's my last night and I came back to my room at about 8:45pm on Friday, April 1, 2016. I had booked a 5 day 4 night stay and paid in full prior to my trip. I will NEVER do that again. First of all I did one of those "name your own price" options only to realize that it...

Thank Gyvel B
Melbourne, Florida
Reviewed 10 March 2016 via mobile

Employees were friendly and willing to help with anything. Smoke free, clean rooms. Only downfall if staying long term tv chanel selection not enough. Lots of places to eat and shop close by. 3 levels.

Thank Jamie G
Carmel, Indiana
Reviewed 2 March 2016

I recently stayed 4 plus months at this property and I had an excellent visit. The rooms are clean and more importantly the staff at the property are customer serviced focus. The staff always said hello and responded to any requests I had. I definitely would stay at this property again.

1Thank John R
Manager_11525, General Manager at Extended Stay America - Indianapolis - North - Carmel, responded to this review

Thank you so much for posting a review of our property. It’s wonderful to hear that you had a great stay! I truly appreciate your kind comments about our friendly and accommodating staff. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Mishawaka, Indiana
Reviewed 9 December 2015

Priced very reasonably. Very clean. Comfortable bed & nice size of room with kitchenette. Only drawback is that this location is difficult to find (even with mapquest). Had to call the hotel twice for specific directions. Would DEFINITELY stay at this property again.

1Thank Bart C
Manager_11525, General Manager at Extended Stay America - Indianapolis - North - Carmel, responded to this review

Thank you so much for posting a review of your stay. We appreciate you letting us know that you had difficulties finding our property. We are sorry for this issue, but are glad to read that you had a great stay overall and enjoyed our comfortable accommodations. I’m thrilled that you found our hotel to be a good value! Thank...

Indianapolis, Indiana
Reviewed 31 October 2015

Extended Stay is good, quiet neighborhood, the staff is friendly and helpful. The hotel and grounds are clean. there is coffee every morning and muffins and oatmeal and snack bars from 6:30-9 AM. Beds are comfy, pillows are new and supportive.

Thank Matthew K

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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free Parking
  • Self-Serve Laundry
  • Business Centre with Internet Access

Additional Information about Extended Stay America - Indianapolis - North - Carmel

Address: 9750 Lakeshore Drive, Indianapolis, IN 46280
Region: United States > Indiana > Indianapolis
Price Range: $107 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Indianapolis - North - Carmel 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Extended Stay Indianapolis
Indianapolis Extended Stay
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Questions & Answers

Questions? Get answers from Extended Stay America - Indianapolis - North - Carmel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you bring your dog, ask for Room #202. It's at the end of the hall next to the exit.”
 of 5 bubbles mwhiteheadPBA, 26 Jul 2016 | Read review
“Best advice is to avoid this place.”
 of 5 bubbles , 23 Jul 2016 | Read review
“The rooms are not the same layout as what is on the website.”
 of 5 bubbles LewisCentertraveler, 28 Jun 2016 | Read review
“Make sure you know EXACTLY how to get to the property.”
 of 5 bubbles bartc613, 9 Dec 2015 | Read review
“3rd floor is top so you won't hear anyone walking above you but there is no elevator”
 of 5 bubbles S2609WTmatthewk, 31 Oct 2015 | Read review
5 of 5