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Extended Stay America - Indianapolis - North - Carmel

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66 Reviews from our TripAdvisor Community

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Showing 66: English reviews
Royal Oak, Michigan
Reviewed 27 September 2015 via mobile

I was pleasantly surprised by my stay at this hotel. Many reviews submitted were quite negative, but I found this hotel to be clean, the staff friendly, & the "Grab & Go" breakfast exactly like other Extended Stay facilities- muffins, granola bars, oatmeal, apples, & coffee. The lobby was clean, my linens/towels were clean, bed was comfortable, AC, refrigerator, microwave,...

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Helpful?
Thank Borntotravel365
Manager_11525, General Manager at Extended Stay America - Indianapolis - North - Carmel, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! I’m glad that you found our hotel to be a great value. Once more, thank you for posting your review. We look forward to having you...

Reviewed 23 September 2015 via mobile

We had a room on the bottom floor. Room 108. It smelled like rotten Indian food, and cigar smoke, once we reached the bottom of the stairs. Once we entered the room, it smelled of mildew, and mold. The TV cable was coiled out of the wall, and about 12 ft across the floor to the television. The bed was...

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Thank Chris H
Reviewed 31 August 2015

I checked in without hassle but when I went to my room, I began to place down my belongings only to discover a naked man in my bed! My heart felt as though it dropped into my gut as I stood frozen. They made a horrible mistake! A half hearten apology and blaming the "new girl" was all I got....

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Helpful?
Thank Jannice B
Manager_11525, General Manager at Extended Stay America - Indianapolis - North - Carmel, responded to this review

I appreciate you bringing your experience to our attention. The situation you described regarding is truly regrettable. We are very sorry for your experience. I discussed your comments with the team, and we are actively retraining our staff to assure that future situations do not occur. I really appreciate you bringing this to our attention. If you would like to...

Falls Church, Virginia
Reviewed 12 August 2015 via mobile

The Extended Stay near E96th St is OK for short business stay. The personnel are nice. The room was like a studio apartment with recliner. Desk/dinette is nice with comfy office chair each side. Kitchen supply kit is available on request, same for coffee maker. Many car dealers within one mile. Two burger places in walking distance. An Irish eatery...

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Thank Driv3r
Manager_11525, General Manager at Extended Stay America - Indianapolis - North - Carmel, responded to this review

Thank you for taking the time to write a review of your stay. I am glad to read that you enjoyed our spacious rooms, fully equipped kitchens and friendly customer service. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Wisconsin
Reviewed 3 August 2015

Made reservation a few months ago. Arrive at hotel and am told they are overbooked and had us at another extended stay America. WHAT,!! We only chose this hotel because of being close to our friends home where she was having a party for her 90th birthday. Other hotel was 30-45 minutes away and traffic was heavy. I am 73...

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Thank Jerry J
MOBILE
Reviewed 27 July 2015

I stayed at this property on July 17-21, 2015. Room 321. Check in was no issue. No elevator but the stairs were not terrible. Parking was secure, really too small for my bus, had no issue parking on the street. Basic suite, decent size with a full kitchen. Room was clean, wi-fi and A/C worked fine. Needed a luggage rack....

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Thank WorldwideTee
Middlebury, Indiana
Reviewed 9 July 2015

I must start by giving my positives, because I believe they are as important as the negatives in any review - the location was nice and convenient. We felt safe at all times, was in a pretty good area. The lady at the front desk was helpful when I called and when we checked in. They also offer a little...

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1Thank Keaton M
Indianapolis, Indiana
Reviewed 27 April 2015

We stayed in the Extended Stay on April 5th. As soon as we got into the room it looked dirty. The recliner in the room looked like it was wet and stained from sweat, and we over looked it. The kitchen was not that clean either. We had a good sleep in the bed that was pretty comfortable with the...

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1Thank Eric C
Reviewed 22 April 2015 via mobile

We visited Carmel on the Marathon weekend in April of 2015 and specifically requested a non-smoking room. First thing we smelled upon entering the room, was fresh smoke, as if someone had been in the room and just put out a cigarette. We immediately requested a different room and even though the hotel was completely booked, we were moved into...

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Thank Tnrunrgrl262
Manager_11525, General Manager at Extended Stay America - Indianapolis - North - Carmel, responded to this review

Thank you for taking the time to write a review of your stay. Please know that we are sincerely sorry that the room you were initially checked into was not what you expected. Still, I was very happy to read that our front desk staff acted quickly and relocated you. We will work to better enforce our non-smoking policy moving...

Rockford, Michigan
Reviewed 1 March 2015 via mobile

Although a little out of the way, this hotel offers clean and comfortable rooms. Don't expect daily housekeeping or an attentive front desk, but you will get a very good value. For no frills without sacrificing safety, clean and quiet...

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2Thank Rick W

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Business Centre with Internet Access

Additional Information about Extended Stay America - Indianapolis - North - Carmel

Address: 9750 Lake Shore Dr E, Indianapolis, IN 46280-1923
Region: United States > Indiana > Indianapolis
Price Range: $98 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Indianapolis - North - Carmel 2.5*
Number of rooms: 72
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Also Known As:
Extended Stay Indianapolis
Indianapolis Extended Stay
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Questions & Answers

Questions? Get answers from Extended Stay America - Indianapolis - North - Carmel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you bring your dog, ask for Room #202. It's at the end of the hall next to the exit.”
 of 5 bubbles mwhiteheadPBA, 26 Jul 2016 | Read review
“Best advice is to avoid this place.”
 of 5 bubbles , 23 Jul 2016 | Read review
“The rooms are not the same layout as what is on the website.”
 of 5 bubbles LewisCentertraveler, 28 Jun 2016 | Read review
“Make sure you know EXACTLY how to get to the property.”
 of 5 bubbles bartc613, 9 Dec 2015 | Read review
“3rd floor is top so you won't hear anyone walking above you but there is no elevator”
 of 5 bubbles S2609WTmatthewk, 31 Oct 2015 | Read review
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