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Extended Stay America - Indianapolis - Castleton

Traveller (16)
Room & Suite (25)
Dining (2)
Hotel website
7940 N Shadeland Ave, Indianapolis, IN 46250-2041 See on map
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
2.5 Star accommodation
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Oct. 1Oct. 2
1 room, 2 adults, 0 children
Standard Room
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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. ...More Less
Hotel class
Contact Information
Hotel Amenities
Breakfast included
Free Parking
Free High Speed Internet (WiFi)
Air Conditioning
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Tennis Court
Wheelchair Access
Fitness Centre with Gym / Workout Room
Room Service
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Number of rooms
Price range
US$83 - US$143 (Based on Average Rates for a Standard Room)
Also Known As
Extended Stay Indianapolis
Indianapolis Extended Stay
United States > Indiana > Indianapolis
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Traveller (16)
Room & Suite (25)
Dining (2)
Reviews (64)
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1 - 5 of 63 reviews
Reviewed 1 week ago

Was not impressed with this hotel. No hair dryer or coffee pot in the room. It's an Extended Stay so you would think you would need those in your room if you're going to be staying for awhile! I was able to get a hair...More

Thank Laura R
Response from 00esa, Manager at Extended Stay America - Indianapolis - CastletonResponded 1 week ago

Laura, we are sorry for the difficulties you encountered while staying with us and that you were unhappy with our hotel policy. Also, please know we are a non-smoking hotel, but on a rare occasion some guests do not comply, and we truly apologize for...More

Reviewed 2 weeks ago via mobile

Made reservations over 2 months prior to check In and we get there and they had sold our room. The family in front of us and behind us had their rooms sold on them as well. Was told to contact the third party for a...More

Thank Ashley W
Response from 00esa, Manager at Extended Stay America - Indianapolis - CastletonResponded 2 weeks ago

Ashley, we are terribly sorry about the issues you experienced with your reservation. Your comments have been discussed with our team, and we are reviewing our procedures so this does not happen again. Thank you for your feedback, and we hope you will give us...More

Reviewed May 19, 2018 via mobile

We booked a room here and paid for it in full one week prior, after driving 6 hours we go to check in, they tell us they don’t have a room for us and that they sold our room. On top of that, the front...More

Thank carlacT4112ZZ
Response from 00esa, Manager at Extended Stay America - Indianapolis - CastletonResponded May 20, 2018

Carl, we are terribly sorry about the issue you experienced with your reservation and that one of our team members was not as helping as supposed to be. Your comments have been discussed with our associates, and we are reviewing our procedures to ensure this...More

Reviewed March 28, 2018

Clean, comfortable room. Great rates. My only complaint is they had a kitchenette but no plates, silverware, glasses or anything in the room to cook with. We checked in late so it was too late to go get any utensils. Other than that everything was...More

Review collected in partnership with Extended Stay
Thank Tina C
Response from 00esa, Manager at Extended Stay America - Indianapolis - CastletonResponded March 29, 2018

Tina, thank you for choosing Extended Stay America for your accommodations. We're pleased you loved your well-maintained room and that you found us to be a great value. Please know to ensure cleanliness, we keep the dishware at our front desk and our team is...More

Reviewed January 23, 2018

Satisfied Satisfied satisfied there is always room for improvement My overall experience was satisfactory I would improve on your so called contential breakfast And guests shouldn't have to bring there towels to the front desk , Rooms should be cleaned everyday , Also the hotel...More

Review collected in partnership with Extended Stay
Thank patriciapZ9786SR
Response from 00esa, Manager at Extended Stay America - Indianapolis - CastletonResponded January 24, 2018

Thanks for making Extended Stay America a part of your travel plans. We are glad to know your stay with us was enjoyable. Your feedback is of utmost value, and we will use it as a training tool to improve our performance moving forward. It...More

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Room Tips
"don't stay here"
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"The hotel has bed bug issue"
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"Noise wasn't an issue and rooms have a full kitchen."
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"Don't choose 127. It had the funky shower."
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