1 - 5 of 478 reviews
The staff was friendly and always asked if they could help in any way, whether it was directions or suggestions for nearby restaurants. The room was comfortable and we had the best sleep we have had in months. Our room was always clean and refreshed...More
We are happy to hear that your stay was stress free! As this is our number one goal with all of our guest. Thank you for providing us with your enjoyable and relaxing experience and we look forward to your next stress free stay with...More
The Keystone area is really nice and convenient. You are a short walk to mall and many restaurants. The hotel is nice enough. Room was very spacious. Two beds, separate kitchen (sink and mini fridge), couch, separate bathroom sink, etc. Rooms were clean and breakfast...More
Thank you for your kind words! It’s a great pleasure to know that you enjoyed our staff as well as your stay. We look forward to having you again!
Chose this hotel because I enjoy the Hyatt experience and it was very reasonable compared to other local hotels. I did notice that other reviews recommended asking for a room away from the highway. I called the property several hours before we arrived and did...More
Thank you for taking time out to express your experience with us. Let us first say that we are sorry to hear that your experience was not the greatest during your stay. It is always our goal to ensure that our guest have a positive...More
We had to request clean sheets. There was hair and dirt on sheets. When we looked at our credit card the had charged us $100 over what our confirmation was! Check in person was rude! He wouldn't give us a copy of the bill.More
We want to thank you for taking the time to express your experience with us. We want to apologize for the unsatisfying experience you encountered. We want you to know how serious we take complaints as it is our joy that our guest leave satisfied...More
"Hard to find, got lost coming to hotel, slow elevator, unhelpful front desk, Small SUITES-not usual size..."
"Request a room that does not face the highway. Fifth floor was quiet during our visit."