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Hyatt Place Indianapolis/Keystone

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Traveller (41)
Room & Suite (41)
Dining (28)
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Overview
  • Excellent49%
  • Very good27%
  • Average13%
  • Poor7%
  • Terrible4%
Travellers talk about
“fashion mall”(25 reviews)
“highway side”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
3 Star Hotel
All hotel details
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Rooms
Jul. 30Jul. 31
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (542)
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Traveller rating
252
151
70
38
27
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252
151
70
38
27
Show reviews that mention
All reviewsfashion mallhighway sidetennis tournamentmini fridgelarge flat screen tvshopping and restaurantssitting areastay there againthe hotel stafffront desk staffoatmealspacious roombusiness tripthe breakfast areafree breakfastnice stayconvenient location
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1 - 5 of 538 reviews
Reviewed 6 days ago

It was ok....I never leave reviews like this...but had to say that breakfast it serve at 7am ,the room was not as clean as other hyatt .....and I came here couse I trust this hotel and service ...but at keystone....NOT GOOD ...More

Review collected in partnership with Hyatt Hotels
Thank petals772002
Response from StephenHyatt317, General Manager at Hyatt Place Indianapolis/KeystoneResponded 6 days ago

petals772002, Thank you so much for taking the time to review! I am very sorry that we did not live up you the expectations that you had for our property. That's on us. I sounds like we dropped the ball on taking care of your...More

Reviewed 6 days ago

The cleaning staff went through our stuff and took my sunglasses. LOCK YOUR STUFF UP IF YOU STAY HERE! The breakfast was okay, and the room was fine... I have stayed at Hyatt Places all over the country. This is the only time I have...More

Thank Rodney A
Response from StephenHyatt317, General Manager at Hyatt Place Indianapolis/KeystoneResponded 6 days ago

Rodney A, Thank you for taking the time to review our hotel. We definitely take theft extremely seriously and will research and react swiftly and appropriately. I know we have been in contact and I assure you we will come to a resolution once all...More

Reviewed 6 days ago

My wife and I couldn't believe how friendly and accommodating the staff was. They went above and beyond with the service. We won't stay anywhere else. They even handed me a water as I was coming back from my run. They made hot chocolate for...More

Review collected in partnership with Hyatt Hotels
Thank nbossflorida
Response from StephenHyatt317, General Manager at Hyatt Place Indianapolis/KeystoneResponded 6 days ago

nbossflorida, Thank you guys for the excellent review! It was seriously a pleasure serving your family each morning that you were with us. Your kids were so polite and appreciative, and it was a lot of fun talking to your family. I hope that you...More

Reviewed 6 days ago

The staff were ALL very nice however I hope that when they renovate (it's an older Hyatt Place), they put in way more soundproof glass on the highway side (even numbered rooms). Night one was super noisy and they gladly changed my room the next...More

Thank dmbfan11
Response from StephenHyatt317, General Manager at Hyatt Place Indianapolis/KeystoneResponded 6 days ago

dmbfan11, Thank you so much for staying with us (I'm highly guessing you were here for the Dave Matthews shows!). I'm sorry about the noise from the highway on that first night. We definitely are investigating options for soundproofing those particular rooms. I am pleased...More

Reviewed 1 week ago

Seems more like a high end condo with all the amenities that they offer. It reminds me of a place I once stayed in Florida. The location is perfect for working in and outside of the circle in Indianapolis.More

Review collected in partnership with Hyatt Hotels
Thank Robert E
Response from StephenHyatt317, General Manager at Hyatt Place Indianapolis/KeystoneResponded 6 days ago

Robert E, That you so much for the great review! We're beyond happy that you find all the amenities and the location to be well suited for your needs. Anything we can do to make your stay more seamless is our motto and we truly...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Airport Transportation
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$131 - US$274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Family Hotel in Indianapolis
#20 Romantic Hotel in Indianapolis
#45 Business Hotel in Indianapolis
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$131 - US$274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Family Hotel in Indianapolis
#20 Romantic Hotel in Indianapolis
#45 Business Hotel in Indianapolis
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (41)
Room & Suite (41)
Dining (28)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
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Cassandra C
May 8, 2018|
AnswerShow all 2 answers
Response from Dano1946 | Reviewed this property |
yes near the lobby
1
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Erica P
February 6, 2017|
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Response from R2833IKanthonyc | Reviewed this property |