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Hyatt Place Indianapolis/Keystone

506 reviews
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Traveller (40)
Room & Suite (23)
Dining (3)
Overview
  • Excellent50%
  • Very good28%
  • Average12%
  • Poor6%
  • Terrible4%
Travellers talk about
“fashion mall”(23 reviews)
“highway side”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
3.0 Star Hotel
All hotel details
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (506)Write a Review
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Show reviews that mention
All reviewsfashion mallhighway sidetennis tournamentmini fridgelarge flat screen tvgreat stayshopping and restaurantsstay there againroom was cleanthe sofa bedfront desk staffoatmealthe hotel staffsitting areabusiness tripcoffee makerthe breakfast area
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11 - 15 of 502 reviews
Reviewed 26 November 2017

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Review collected in partnership with Hyatt Hotels
Thank drewd946
Response from LYNNETTE C, Manager at Hyatt Place Indianapolis/KeystoneResponded 28 November 2017

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Reviewed 23 November 2017 via mobile

Family trip while spouse worked. Ample room with double beds. Rooms nice and clean with good sitting area, couch and desk. Sound machine provided for traffic outside of hotel. It is loud! Pool is OUTSIDE! Hence why we changed locations for our second night. Great...More

Thank lorna L
Response from LYNNETTE C, Manager at Hyatt Place Indianapolis/KeystoneResponded 25 November 2017

Thank you for taking the time to tell us how we are doing! We enjoy taking care of guest! Putting a smile on their face is our specialty! We are happy to hear that you enjoyed being with us. As always, we appreciate you and...More

Reviewed 21 November 2017 via mobile

Found staff to be very friendly and helpful . As stated in another submitting sound machine had no batteries . Room was clean and bed was very comfortable . Noise from highway not to bad. Breakfast was nice and coffee was hot. Will stay again.

Thank Don S
Response from LYNNETTE C, Manager at Hyatt Place Indianapolis/KeystoneResponded 25 November 2017

We value our guest and their feedback. Thank you for expressing your stay. It’s a great honor to hear how our guest enjoyed our staff and their stay with us. We hope and look forward to you staying with us again!

Reviewed 20 November 2017

Nice clean hotel. Located next to a 6 lane freeway. Beds were not comfortable. Sound machine had no batteries. If you stay here ask for a front facing room. Staff was very friendly and welcoming Appreciated the email checkin

Review collected in partnership with Hyatt Hotels
Thank ccfeni_11
Response from LYNNETTE C, Manager at Hyatt Place Indianapolis/KeystoneResponded 21 November 2017

Thank you for your feedback. Our sound machines are actually power cord operated instead of battery operated. We are happy to hear that you enjoyed our staff and that they made you feel welcomed. Thank you again and we hope to see you soon!

Reviewed 17 November 2017

The road noise was untenable, despite the noise deadening unit they provide as standard issue in the room. The room was run down; the faucet on the sink was falling off. If you do stay here ask for a room facing the front. Not your...More

Review collected in partnership with Hyatt Hotels
Thank thomascK9206LS
Response from LYNNETTE C, Manager at Hyatt Place Indianapolis/KeystoneResponded 18 November 2017

Thank you for taking time to express your experience. We are sorry to hear that your stay did not meet up to your expectations. With your feedback, it will allow us to work on greater guest satisfaction. We hope that we will see you again...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Breakfast included
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Concierge
Banquet Room
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$121 - US$248 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Family Hotel in Indianapolis
#20 Romantic Hotel in Indianapolis
#45 Business Hotel in Indianapolis
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$121 - US$248 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Family Hotel in Indianapolis
#20 Romantic Hotel in Indianapolis
#45 Business Hotel in Indianapolis
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (40)
Room & Suite (23)
Dining (3)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Erica P
6 February 2017|
AnswerShow all 3 answers
Response from R2833IKanthonyc | Reviewed this property |
yes, USD $75.00 that covered all 4 days that we stayed.
1
Vote
csiebert
27 April 2016|
Answer
Response from Matthew G | Property representative |
With so many dining, shopping, and entertainment options within walking distance our location does not provide a shuttle.
0
Votes
csiebert
27 April 2016|
AnswerShow all 3 answers
Response from Andrea B | Reviewed this property |
Yes it was a remodeled room . The new couches are great.
0
Votes
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12
Room Tips
"Hard to find, got lost coming to hotel, slow elevator, unhelpful front desk, Small SUITES-not usual size..."
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"Request a room away from the interstate"
Read review
"Request a room that does not face the highway. Fifth floor was quiet during our visit."
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"We took advantage of a banquet type room where the teams could eat pizza and breakfast. This worked out great."
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