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Comfort Stay Inn

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1 room 2 adults 0 children
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230 Reviews from our TripAdvisor Community

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Reviewed 3 days ago NEWvia mobile

No one should stay at this dump. It's dirty. Under renovation. Dirty even without the renovation. It took three hours to get a barely passable wifi signal. Light fixtures and other trim were hanging off the wall. The breakfast area was a complete fright. When I went to check out early they still charged me for the remaining two days...

Thank John C
West Chicago, Illinois
Reviewed 1 week ago

The place is being remodeled so things are a little disorganized. He had to ask if the room he wanted to give us was under repair or ready to go. It was clean and tidy and the beds had new mattresses that were a little tough. The bathroom fan needed to be replaced because it made a terrible noise. There...

Thank MBaars931
North Myrtle Beach, South Carolina
Reviewed 3 weeks ago

Accommodations were fine overall. About 2/3 of the hotel is being remodeled from a Best Western design and therefore some construction materials and work is constantly going on. Other than that it was fine.

Thank artsimp
Indianapolis, Indiana
Reviewed 4 weeks ago

Excellent place to stay !! I had great service,very friendly staff,very nice and clean rooms !! Would recommend to friends or family when I'm the Indianapolis area...two thumbs up from me,great job Comfort Stay Inn

Thank joebui42
Cleveland, Ohio
Reviewed 4 January 2017

I would recommend comfort stay to other people. I would tell them that staff was very nice and helpful. I would also tell them that I would stay at the comfort stay again ,when I come to Indianapolis Indiana.

Thank patricataylor58
Reviewed 11 November 2016 via mobile

I have stayed at this location before for my business, and I always like it. They have everything I need. Close to the interstate, fridge and microwave in the room, good breakfast, free wifi, free parking and only few miles from downtown. Rooms have been updated recently. Front desk clerk and manager is always pleasant to talk to. I always...

Thank Muhammad A
Reviewed 7 November 2016 via mobile

The hotel was clean and the people were friendly. It was a little outdated and the water pressure was weak. Fortunately the toilet waited to break on our last day. The entrance to the hotel was a little unnerving especially at night. There was also no elevator so you had to carry your stuff to your room which if I...

Thank Margie B
Reviewed 28 October 2016 via mobile

We had a family get together after 10 years and we had about 20 people in our group. Not only we enjoyed Indianapolis but also enjoyed our stay at this hotel. Will definitely plan again. 😄..... the rooms were great ... the breakfast was good .. the staff was nice 👍

Thank ra u
Chicago, Illinois
Reviewed 10 October 2016

My husband and I drove to Indianapolis to watch a Bears vs. Colts game. We checked into this hotel around 6pm on a Saturday evening. The check-in process was quick and easy. They gave us a key to our room and just before my husband placed the key card into the slot, a worker ran over and stopped us. He...

Thank Jade830
Philadelphia, Pennsylvania
Reviewed 16 September 2016

Water was off for 3 hours without warning! Hotel employee said "I hate dogs!" when I was walking down the hall to take my registered dog on a walk. Daytime attendant demanded to know my room # when I was walking my dog. Drug activity going on 2 rooms down with in & out foot traffic to a white pick-up....

Thank fashionablyloud1

22 photos of this hotel

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  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff

Additional Information about Comfort Stay Inn

Address: 7610 Old Trails Rd, Indianapolis, IN 46219-6740 (Formerly BEST WESTERN Crossroads)
Region: United States > Indiana > Indianapolis
Price Range: $105 - $782 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Stay Inn 2.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Best Western Crossroads Hotel Indianapolis
Best Western Indianapolis
Indianapolis Best Western
Best Western Hotel Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Stay Inn staff and other travellers.
4 questions
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Questions? Get answers from Comfort Stay Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“very nice, very affordable and comfortable, A/C unit very quiet”
235AnitaC, 5 Sep 2016 | Read review
“Hotel is centrally located less than 6 miles from Downtown.”
nephro, 21 Aug 2016 | Read review
“Wifi isn't always available - Couldn't log on because it was maxed out on the number of subscribers using the service.”
nancybQ5425HL, 5 Aug 2016 | Read review
“Pays to dicker, especially if they are not full.”
ChuckC549, 27 May 2016 | Read review
“Choose bottom floor to avoid stairs.”
suitcasesNsippycups, 4 May 2016 | Read review
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