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We stayed here for a weekend. The hotel is not what I expect from a Marriott--it is rather dingy and rundown. Pets are allowed but the hotel reflects that unfortunately with a smell throughout the halls and lobby. Carpets are stained in some areas; the...More
Since this location is on the canal, we were anticipating a nicer building. Due to diet restrictions, we require rooms with a kitchen. The room itself was decent. The building overall is pretty outdated with a musty smell in the hallways. The pool was decent....More
Response from kris n, General Manager at Residence Inn Indianapolis Downtown on the CanalResponded 3 weeks ago
I would like to take this opportunity to follow up with you on your recent stay at the Residence Inn Indianapolis Canal. We do appreciate all feedback. Based on your review, it is apparent that we fell short on delivering the exceptional customer...More
We stopped here for one night on our way to Bloomington. The location is great, the hotel is situated on the canal, which makes the views very pretty. It is also walking distance to downtown White River State Park, and Lucas Oil Stadium. I recommend...More
We stayed here with our kids for one night this weekend. Upon arrival I have to say we were very surprised that this hotel had received 4+ stars on TripAdvisor.
The hotel is very run down. The carpets in the rooms had stains, the pull...More
Response from kris n, General Manager at Residence Inn Indianapolis Downtown on the CanalResponded July 23, 2018
I would like to thank you for bringing your recent experience with us at the Residence Inn Indianapolis Canal to my attention. This encounter was upsetting for me to hear because this is not the level of customer satisfaction or service in which...More
clean enough . staff was friendly . bed was lumpy . did not sleep wee sheets were not comfortable. bathroom was not clean at air vent. i think verts should be cleaned at least once a week felt that someone had smoked in room recently....More
The Residence Inn Indianapolis Downtown on the Canal is the only hotel in downtown Indianapolis on the Historic Canal! Experience our modern look, high-tech amenities and beautiful views. Our Indy hotel on the ...MoreCanal provides apartment-style suites with full kitchens, free WiFi, separate living areas and 32" flat-screen TVs. Enjoy complimentary grocery shopping service, free daily breakfast buffet and evening social hour plus the least expensive parking in downtown. From our balcony and terrace overlooking the Canal to our location just minutes from Lucas Oil Stadium, State Capitol and White River State Park, our pet-friendly Indy hotel on the Canal is perfectly positioned for great extended stays. Be sure to take a stroll on the adjacent running/walking path right outside our doors, rent a paddleboat, bike, Segway or feed the ducks! Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from corinnemb79 | Reviewed this property |
We didn't use the pool, just checked it out. But the kids and people using it seemed to be having a good time. We weren't charged for parking, were told it came with the room. And we drove by the children's museum to see... More
We didn't use the pool, just checked it out. But the kids and people using it seemed to be having a good time. We weren't charged for parking, were told it came with the room. And we drove by the children's museum to see where it was for our next trip ad it was fairly easy to get there.