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    Residence Inn Indianapolis Downtown on the Canal

    350 W New York St, Indianapolis, IN 46202-3240
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    2017-12-03 2017-12-04
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    US$159
    US$143
    SAVE US$16
    US$159
    US$143
    Traveller (117)
    Room & Suite (48)
    Pool & Beach (4)
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    Overview
    • Excellent50%
    • Very good33%
    • Average12%
    • Poor4%
    • Terrible1%
    Travellers talk about
    “main elevator” (4 reviews)
    “front desk” (54 reviews)
    Free Wifi
    Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
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    Rooms
    Dec 3Dec 4
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (362)
    There are newer reviews for Residence Inn Indianapolis Downtown on the Canal
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    81 - 85 of 355 reviews

    Reviewed 11 August 2016 via mobile

    The temperature in the room was warm and no thermostat. Phone didn't work in the room. Had to ask 3 times for pillows and my husband had to go get them himself. Bed was as hard as a rock. Breakfast was good! Wouldn't stay again....More

    Thank Samantha K
    Response from Stephen H, Manager at Residence Inn Indianapolis Downtown on the CanalResponded 26 August 2016

    Samantha, Thank you for taking time to provide us with feedback concerning your recent stay with us. I apologize for the issues you experienced while you were here. I know that when you come to enjoy a leisure stay you do not want to have...More

    Reviewed 8 August 2016

    I'm a bit torn about the Hotel: On the one hand side the service in the Hotel is really great and everybody you meat is really helpful and friendly. On the other hand side the interior of the Hotel is really dated and could use...More

    Thank Oehli2
    Response from Emily M, Manager at Residence Inn Indianapolis Downtown on the CanalResponded 9 October 2016

    Thank you so much for your comments! Thanks again for staying with us :) We have been getting the carpets cleaned by a company, and they look much better now. Thank you again for sharing your concerns and your feedback! It truly helps us improve,...More

    Reviewed 6 August 2016 via mobile

    Stayed at this hotel recently for a week for a tournament in town. Hotel was clean, up to date, and the staff was friendly. The kitchen was equipped with a frying pan, a large pot, and sauce pan. It also came equipped with most any...More

    Thank SCChad
    Response from Emily M, Manager at Residence Inn Indianapolis Downtown on the CanalResponded 13 February 2017

    Thank you so much for your 4 star review!!

    Reviewed 6 August 2016 via mobile

    Overall, dated but I had 2 teenagers and you couldn't beat the location, price ( suite) and free breakfast. Probably would not stay if just me and my husband . Room was older, small pool too crowded , parking fee (!) but loved how it...More

    Thank Beverly B
    Response from Emily M, Manager at Residence Inn Indianapolis Downtown on the CanalResponded 9 October 2016

    Thank you so much for your review! We greatly appreciate it so much. We hope to see you again when your travels bring you to Indy! Warm regards, Residence Inn Staff

    Reviewed 26 July 2016

    Had A great stay the staff was friendly and the food was good & plentiful. The Hotel is right on the canal right down the street from where the Pacers play and the Colts. All the sites are close by you could walk and enjoy...More

    1  Thank iraldoc
    Response from Emily M, Manager at Residence Inn Indianapolis Downtown on the CanalResponded 9 October 2016

    Thank you so much for your comments about our continental breakfast, the social hour, and the friendly staff! We are so thankful that our hotel overlooks the canal, one of the most beautiful parts on Indy! So happy you enjoyed your stay, and we hope...More

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    About
    Awards & Recognition
    GreenPartner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Self-Serve Laundry
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    • Hot Tub
    Details
    • Price range
    • US$121 - US$470 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #13 Family Hotel in Indianapolis
    • #29 Romantic Hotel in Indianapolis
    • #41 Business Hotel in Indianapolis
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 134
    • Reservation Options
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    • Location
    • United States >
    • Indiana >
    • Indianapolis >
    • Downtown Indianapolis
    • Also Known As
    • Residence Inn Indianapolis Downtown On The Canal Hotel Indianapolis ,
    • Indianapolis Residence Inn
    Add Photo Photos
    Traveller (117)
    Room & Suite (48)
    Pool & Beach (4)
    Dining (2)
    Hotel & Grounds (80)
    Business Centre & Event Rooms (15)
    Bathroom (2)
    Nearby
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    Ask a question
    Questions & Answers
    chow7484
    23 March 2017|
    AnswerShow all 3 answers
    Response from FtMyersTony71 | Reviewed this property |
    It's not that far. Maybe 1/2 mile or so. Great sights by the State Capital as well
    0
    Votes
    robinaltman
    14 January 2016|
    AnswerShow all 3 answers
    Response from eyelndbrez | Reviewed this property |
    Yes
    0
    Votes
    terrin881
    20 June 2015|
    AnswerShow all 6 answers
    Response from corinnemb79@gmail.com | Reviewed this property |
    We didn't use the pool, just checked it out. But the kids and people using it seemed to be having a good time. We weren't charged for parking, were told it came with the room. And we drove by the children's museum to see... More
    1
    Vote
    Room Tips
    "avoid getting a room near the canal because at night there is alot of foot traffic that keeps you awake"
    Read review
    "I'd select a canal view, and if you like an actual bedroom, get a 1-bedroom or bigger."
    Read review
    "Room facing the canal are best view"
    Read review
    "Request a canal facing room"
    Read review
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