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All reviewsjimmy johnssandwich shopbasketball courtone nightwaffle housebedroom suitefree shuttle servicewe loved our stayco workersextra spaceshort stayexercise roompool and hot tubroom was spacious and cleanstay there againstaff was very friendly and helpfulpark and fly
Had a great customer service experience at this hotel! I can’t say enough about the way that Jennifer (the manager) and Shalonda (front desk rep), and Chris (asst mgr) treated us! So friendly, empathetic and professional. Jennifer, you and your staff are amazing! I can’t...More
The front desk staff, housekeeping, breakfast area and evening hostess (Would you believe WONDER WOMAN works there??!!) were SO hospitable. Special shout out to Brandon for keeping it real and sharing his story with me about his grandmother that worked in Marriott for more than...More
The staff at this hotel are really nice and friendly. They make sure your stay is great.
Close to the airport. Received a nice room upgrade. Room was very comfortable and clean. Would stay here again in the future.
When I arrived to this hotel, the young man, Brandon was super courteous, gave me a free up grade (Platinum Elite member) and had a smile every time I saw him. He never grumbled if I asked for something to be brought to my room...More
Thank Terri D
Response from Jennifer C, General Manager at Residence Inn Indianapolis AirportResponded 3 weeks ago
On behalf of Jennifer Carrott I would like to take this opportunity to follow up with you on your recent stay at the Residence Inn Indianapolis Airport. We do take comments seriously and appreciate all feedback. Based on your feedback, it is apparent that we...More
And all the other staff have been super friendly and helpful for me and my coworkers since we arrived in January. Not the best weather but the grounds are well maintained and clean. The pool is indoors. The mix is...More