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Front desk personnel were welcoming and polite but that was the best part of our stay. Our room was tidy but lacked any toilet paper, tissues or bath soap. One wash cloth was allotted to the room. The dishwasher top rack was immortalized and thus...More
Thank Bruce W
Response from Jennifer C, General Manager at Residence Inn Indianapolis AirportResponded 2 weeks ago
This is not the experience we want you to have at the Residence Inn by Marriott Indianapolis Airport. I have shared your experience with the team and they are working on all areas they can influence.
I apologize that the proximity to the...More
We stayed here for 6 nights while attending the ARBA Convention at the Indiana State Fairgrounds. It was an easy location near the airport to access interstate 70 and only 15 or 20 minutes from the fairgrounds. Room was clean and comfortable. There are some...More
Thank Jack B
Response from Jennifer C, General Manager at Residence Inn Indianapolis AirportResponded 10 October 2017
Dear Ms. Harrison,
I would like to take this opportunity to follow up with you on your current stay at the Residence Inn Indianapolis and thank you for your feedback. I am sorry that we did not exceed your expectations and provide you an exceptional...More
I stayed here for one night at in October. Check in was smooth and the front of house were friendly, especially the guy with the bow tie!! The breakfast and gym were both ok, not amazing but fit for purpose.
My main issue at this...More
1 Thank flyboy1000
Response from Jennifer C, General Manager at Residence Inn Indianapolis AirportResponded 8 October 2017
I would like to thank you for bringing your recent experience with us at the Residence Inn Indianapolis Airport to my attention. This encounter was upsetting for me to hear because this is not the level of customer satisfaction or service in which...More
As a Platinum Marriott member I have stayed in countless Marriott's around the world, This Residence Inn would be rated as the worst of all I have stayed at. I will share the best things and then the problems encountered
My shuttle ride from the...More
1 Thank TKM15
Response from Jennifer C, General Manager at Residence Inn Indianapolis AirportResponded 3 October 2017
October 3, 2017
Dear Guest TKM15
I want to thank you very much for taking the time to provide feedback regarding our hotel and your recent stay at the Residence Inn Indianapolis Airport by Marriott to my attention. This encounter was upsetting for me to...More
It is a bit of an older property, but it's in good shape. Front desk staff was nice and the room was clean and comfortable. Good price and its close to the airport so you may hear the planes. Got a very large 2 bedroom...More
Thank Bernardo F
Response from Jennifer C, General Manager at Residence Inn Indianapolis AirportResponded 5 September 2017
Thank you for your feedback. I sincerely apologize that your room was not to the standard that we usually provide our guests. Thank you for providing the positive feedback regarding both our wonderful staff and cleanliness of your room. I am happy that both were...More
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Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Shuttle Bus Service
Things to do
Fitness Centre with Gym / Workout Room
US$111 - US$230 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#67 Business Hotel in Indianapolis
Non-Smoking Rooms ,
Number of rooms
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