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Residence Inn Indianapolis Airport

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Residence Inn Indianapolis Airport
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102 Reviews from our TripAdvisor Community

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Showing 101: English reviews
Washington DC
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 29 August 2016

As Marriott Residence Inn hotels go, I feel that this property needs some updating/cleaning. Don't get me wrong - the staff were wonderful and extremely helpful, especially Trevor and Trae. The housekeeping staff kept things clean daily, but could have been better about replenishing toilet paper. Breakfast was adequate and the evening mixers were okay. However, I must echo other... More 

Helpful?
Thank Ark_Trav
Steve G, Manager at Residence Inn Indianapolis Airport, responded to this review

Thank you for taking the time to review our hotel. We do apologies for the suite not being in full working order. Your feedback is very important to our business and I'm glad you took the time to share it so that we can prevent future occurrences. We hope to have another opportunity to serve you when you return back... More 

Evansville, Indiana
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 August 2016

We stay here every time we fly out of Indy and this is a great hotel. The staff is friendly and very helpful. The park and fly with stay is very reasonable and the shuttle service is great. I would recommend this hotel for anyone flying out of Indianapolis.

Helpful?
Thank Paul Y
Steve G, Guest Relations Manager at Residence Inn Indianapolis Airport, responded to this review

Paul Y, Thank you so much for reviewing our hotel! We are glad to hear about your experience with us. We look forward to having you here with us again! Best regards, K.Matos Ops Supervisior More 

2 reviews
Reviewed 22 August 2016

The suite layout is perfect and gives you lots of room to move around. The down side was that it was not as clean as I would prefer - carpet needed cleaning and some hair on the couch, etc. Bedding was clean. The pool area was the pits. The hottub was missing a part and both the pool and the... More 

Helpful?
Thank Rebecca M
Steve G, Guest Relations Manager at Residence Inn Indianapolis Airport, responded to this review

Rebecca M, Thank you for reviewing our hotel, unfortunately we have fallen short during your stay. Your feedback will be shared with the appropriate departments. King regards, K.Matos Ops Supervisor More 

New Cumberland, Pennsylvania
Level Contributor
58 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 19 August 2016 via mobile

This is the second time we have stayed here with our family during a cross country drive. We like having two rooms so the kids have their own room and bathroom. The beds are okay, not great. Overall, the location is average, at best, for a Marriott. Access from the interstate is easy, just note that if your room faces... More 

Helpful?
Thank HersheyRed
Steve G, Assistant General Manager at Residence Inn Indianapolis Airport, responded to this review

Hershey Red, Thank you for the time you have taken to give a review about you stay with us at our property. As our goal is to provide an excellent experience for our guests that includes cleanliness, please accept our apology for any inconveniences you have encountered. We will review your feedback with our team to discuss your suggestions and... More 

Des Moines, Iowa
Level Contributor
163 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
Reviewed 1 August 2016 via mobile

This particular Residence Inn is pretty middle-of-the-road as compared to other locations. The furnishings are pretty dated but generally things were in good condition. The front desk staff was friendly and polite. The service suffered from a lack of detail compared to other locations. I checked in late at night after arriving on a late flight. I did mobile check-in... More 

Helpful?
Thank jeffcarp
Steve G, General Manager at Residence Inn Indianapolis Airport, responded to this review

Thank you for taking the time to review our hotel. Our sincere apologies for the suite not being in full working order. Your feedback is very important to our business and I'm glad you took the time to share it so that we can prevent future occurrences. We hope to have another opportunity to serve you when you return back... More 

Lexington, Kentucky
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 July 2016

The staff was very nice. Our room was very large and quiet. Breakfast was good and dining room very clean. The patio area has a grill and you can cook out. There is also a basketball court. I would stay here again.

Helpful?
Thank Itell4U2
Steve G, General Manager at Residence Inn Indianapolis Airport, responded to this review

Thank you so much for reviewing our hotel! We are so glad you had a great experience and I can't wait to share it with the team. We hope to see you again, next time you're in Indy! Best regards, More 

1 review
Reviewed 26 July 2016 via mobile

My family and I checked into the Residence Inn in Indianapolis near the airport on July 11,2016. We were greeted by a smiling male named Trae. Our room was awesome, clean,and comfortable. Leigh in housekeeping exchanged towels etc. all hours of the day and night also with a smile on her face. All staff members were all equally nice, friendly,... More 

Helpful?
Thank Keith F
Steve G, General Manager at Residence Inn Indianapolis Airport, responded to this review

Wow, thank you so much for the great review! We are so glad that each staff member served you and your family well while in town. We are so appreciative of your business and look forward to seeing you and the family again. I can't wait to share this with the team and individuals that made your stay a great... More 

Clarksville, Tennessee
Level Contributor
129 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 19 July 2016 via mobile

Good location, easy to get to, convenient to airport. Clean, comfortable. Good breakfast. Staff very helpful and accommodating. A/C was hard to regulate to keep a constant temperature. I am a Marriott Platinum Elite member and try to stay at RI's as much as possible because of the amount of room there is, the comfort, the cleanliness and the usually... More 

Helpful?
1 Thank HJK13
Steve G, Manager at Residence Inn Indianapolis Airport, responded to this review

Thank you so much for reviewing our hotel! We are glad to hear about your experience with us and appreciate your loyalty with Marriott as a Platinum Elite member! Please look us up next time you're in Indianapolis as we'd love to have you back. Best regards, More 

Palm Beach Gardens, Florida
2 reviews
Reviewed 18 July 2016 via mobile

Staff was great, very friendly. Rooms were gorgeous and spacious, very accommodating for our dog. The rooms were very clean and well kept. The GM Steve greeted us at arrival and took fantastic care of us during our stay. We will definitely be back!!!!

Helpful?
Thank s3rgio00
Steve G, Manager at Residence Inn Indianapolis Airport, responded to this review

Thank you so much for choosing our location and sharing your experience with us! We are so glad to hear you enjoyed your stay and hope to have you back with us again next time in Indianapolis. Thank you again for your business and I look forward to sharing your review with the team. Best regards, More 

Los Angeles, California, United States
Level Contributor
63 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 14 July 2016

This was an average Residence Inn. I arrived late at night and their van wasn't running so they paid for a cab for me to get to the hotel. The room was an average Residence Inn style room. Unfortunately our room faced the highway. You definitely want to be in a room facing inward, toward the courtyard, if highway noise... More 

Helpful?
Thank David_Aggie
Steve G, Manager at Residence Inn Indianapolis Airport, responded to this review

Thank you for taking the time to review our hotel. We do apologize for the inconvenience with the shuttle. Your feedback will be shared with the appropriate departments to ensure it was an isolated issue. We hope to have have another chance to serve your next time in Indianapolis. Kind regards, More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Residence Inn Indianapolis Airport is ideally located near I-465 and I-70 and offers a complimentary airport shuttle service to make it one of the top Indianapolis Airport hotels. This ideal location offers easy access to all of Indianapolis’ top destinations including Indianapolis Motor Speedway, Lucas Oil Stadium, the Indianapolis Zoo, as well as the offices of Eli Lilly, Wellpoint, FedEx, and ExactTarget. Guests love starting their day off right with the complimentary breakfast buffet, and unwinding at the social hour (Mon-Wed evenings). Each of the pet-friendly suites are 50% larger than standard hotel rooms and are highlighted by flat-screen TVs, fully-equipped kitchens, and luxury bedding. Guests staying at this Indianapolis Airport hotel enjoy premier amenities and an ideal location to make this one of top extended stay hotels in Indianapolis. ... more   less 

Additional Information about Residence Inn Indianapolis Airport

Address: 5224 West Southern Avenue, Indianapolis, IN 46241
Region: United States > Indiana > Indianapolis
Price Range: $152 - $379 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Indianapolis Airport 3*
Number of rooms: 95
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Also Known As:
Residence Inn Indianapolis
Indianapolis Residence Inn
Hotel Style:
#67 Business Hotel in Indianapolis
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Questions & Answers

Questions? Get answers from Residence Inn Indianapolis Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I could her highway vehicles during the night. My sister was in a different room and they couldn't hear this noise. We were in room 120”
 of 5 bubbles angied693, 16 Nov 2016 | Read review
“Ask for a room in the main building, away from the highway on-ramp.”
 of 5 bubbles Ark_Trav, 29 Aug 2016 | Read review
“3rd floor very quiet and away from early morning breakfast crowd.”
 of 5 bubbles PaulY748, 22 Aug 2016 | Read review
“See above!”
 of 5 bubbles David_Aggie, 14 Jul 2016 | Read review
“only downfalls,near an interstate so not the best for a light sleeper. No where to walk around outdoors near hotel”
 of 5 bubbles darindap, 13 Apr 2016 | Read review
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