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Sheraton Louisville Riverside Hotel

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Traveller (125)
Room & Suite (76)
Dining (6)
Overview
  • Excellent45%
  • Very good34%
  • Average14%
  • Poor4%
  • Terrible3%
Travellers talk about
“the river”(73 reviews)
“front desk”(61 reviews)
“the club lounge”(11 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Sheraton Louisville Riverside Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Louisville Riverside Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
Apr. 29Apr. 30
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1 room, 2 adults, 0 children
Standard Room
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Reviews (411)
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Traveller rating
176
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176
140
59
17
14
Show reviews that mention
All reviewsthe riverfront deskthe club loungenice hotelacross the bridgebreakfast buffetspg platinumfree parkingminute drivewalking distancewould stay here againonly stayed one nightup to datestaff was friendlyupon checkchurchill downsfamily reunion
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1 - 5 of 406 reviews
Reviewed 4 days ago

The pictures online make the hotel look very nice, don't let them fool you. The hotel does not look like them and the views aren't as great as they show. The hotel left A LOT to be desired. The restaurant on-site is also getting renovated...More

Thank AG0623
Response from TeamMarriott, Manager at Sheraton Louisville Riverside HotelResponded 3 days ago

Dear AG0623, Thank you for being our guest and sharing your detailed review. We are sorry for the problems you experienced in your room and even more so that we were unable to resolve these issues to your satisfaction. Your experience is not representative of...More

Hotel's Favourite
Reviewed 4 July 2017

This is a slightly dated hotel that has been updated to look more modern. Pretty much any room above the 4th floor is going to have a nice view of the river. All of the staff are fun and engaging, even the manager Angie was...More

Thank Ben J
Response from 00gc, General Manager at Sheraton Louisville Riverside HotelResponded 4 July 2017

Dear Ben J, Thank you for taking the time to review your stay at Sheraton Louisville Riverside Hotel. We are delighted to know you were overwhelmed not only with our outstanding hospitality and convenient location but also with the value we offer. I will share...More

Reviewed 1 week ago

But it is an older hotel that needs some updating. There is no fridge or microwave in the room, the bathroom is tiny with the door barely clearing the toilet. The bed skirts and comforters were all dirty with obvious black marks, There is no...More

Thank ella z
Response from TeamMarriott, Manager at Sheraton Louisville Riverside HotelResponded 3 days ago

Dear ella z, Thank you for taking the time to review our hotel. Please accept our apologies for not meeting your expectations in regard to your room and our hotel amenities. We hope you will give us another opportunity to provide you with the outstanding...More

Reviewed 1 week ago via mobile

We have never stayed in Louisville, and we were suspicious of staying on the Indiana side. Didn’t know what to expect. Jeffersonville riverside is a contradiction: classy, spruced-up old Main Street surrounded by rustic, country, kind-of-slummy neighborhood. With all do respect, we met a few...More

Thank Matt R
Response from TeamMarriott, Manager at Sheraton Louisville Riverside HotelResponded 1 week ago

Dear Matt R, Thank you for your wonderful compliments and for your recommendation! It was a pleasure reading the highlights of your stay at Sheraton Louisville Riverside Hotel, and we appreciate you sharing them with other travelers. We look forward to hosting you again on...More

Reviewed 1 week ago via mobile

Though the location of this hotel is nice, free parking fantastic, it was overall a let down. Stayed through hotwire to save money and if we'd paid full price, i would have complained for sure. VERY noisy. There is no sound that didn't travel through...More

Thank Marjorie B
Response from TeamMarriott, Manager at Sheraton Louisville Riverside HotelResponded 1 week ago

Dear Marjorie, Thank you for being our guest and sharing your review. While we're glad you enjoyed our location, we apologize for the noise you experienced and the problem in your bathroom. We hope you will stay with us on your next trip to this...More

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Most Booked Properties in Jeffersonville, IN
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$130 - US$488 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$130 - US$488 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (125)
Room & Suite (76)
Dining (6)
Pool & Beach (4)
Questions & Answers
Ask a question
Susan D
25 February 2017|
AnswerShow all 3 answers
Response from csariscsany | Property representative |
Our hotel runs perpendicular with the river, so we have one side of the hotel that you can see most of the fireworks and the other side of the hotel where you can't really see any fireworks. We also have four Riverview... More
1
Vote
Darlene S
19 December 2014|
AnswerShow all 2 answers
Response from Sandra C | Reviewed this property |
There are river view rooms but for specific dates you'll need to contact them directly. :)
0
Votes
jeepgirl453
16 December 2014|
AnswerShow all 2 answers
Response from Patrick40206 | Property representative |
Unfortunately, room renovations have not started yet. We are still in the design phase with Starwood. We hope to have the design just after the new year. All the best! Patrick
0
Votes
Room Tips
"Ask for view of Louisville."
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"Find a different hotel."
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"Choose another hotel."
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"Get a room on higher floors if you want any view at all."
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