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Holiday Inn Express Madison

4.4 km from Madison centre
  • Free Wifi
  • Free Parking
  • Breakfast included
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300 Franks Dr., Madison, IN 47250
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86 Reviews from our TripAdvisor Community

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Showing 86: English reviews
Reviewed 18 November 2015 via mobile

No HD channels & terrible and I mean terrible internet speed. As a business traveler who spends 8-15 nights/month on road it's very rare to come across a hotel in this class range that doesn't have HD tv channels and such poor internet service. I will reconsider particular holiday inn express when back in this area.

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Helpful?
2Thank Matthew O
HIExpress2014, General Manager at Holiday Inn Express Madison, responded to this review

Matthew O, First I would like to thank you for taking the time to provide some valuable feedback for our hotel. I do want to apologize for the lack of HD channels in your guest room and the lack of speed for your internet. I will personally look into both issues for you and hopefully when you you are back...

Fishers, Indiana
Reviewed 25 September 2015 via mobile

Clean room, comfy bed, attractive decor. Check-in was friendly and prompt. Room could have benefitted from a few more electrical outlets. The (indoor) pool was closed, which didn't matter to us but might matter to others.

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Helpful?
1Thank herestoadventures
HIExpress2014, General Manager at Holiday Inn Express Madison, responded to this review

herestoadventures, We certainly want to thank for your recent review of our property. We definitely value your feedback! I am elated to hear that your found our rooms clean, our beds comfy, and the decor attractive. We certainly think that we have one of the best hotels in Madison. We hope to have you back for another stay in the...

Powell, Ohio
Reviewed 13 September 2015

Rooms were nice, what you expect from a holiday inn, the desk staff was friendly. The breakfast bar was average, but doable. The fitness room is teeny tiny and the pool was down when we were there. Overall, great for sleep, but if you have an extend stay and need a fitness area may want to look elsewhere, although of...

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Helpful?
Thank Carla B
HIExpress2014, General Manager at Holiday Inn Express Madison, responded to this review

Carla B, Thank you so much for your pleasant review! I do believe that we have one of the friendliest front desk staff in all of Madison. The next time you are in Madison I certainly hope you pop in for another visit and enjoy the brand experience Holiday Inn Express is known for! Hope to see you soon, Desmond...

Crown Point, Indiana
Reviewed 7 September 2015

The room was clean, the staff was great. We stayed there for a wedding. We will stay there again when we pass through Madison. The breakfast was as expected. This hotel should be rated higher, then it is.

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Helpful?
Thank Todd S
HIExpress2014, General Manager at Holiday Inn Express Madison, responded to this review

Todd S, Thank you so much for providing some valuable feedback for our property! As I have said before I do think that I have one of the friendliest desk staff in Madison. next time you are in the area whether it be for a wedding or one of the many festivals Madison, Indiana has to offer we hope you...

Indianapolis, Indiana
Reviewed 30 July 2015

This hotel provided a pleasant one-night experience for me and my wife. We were traveling with another couple. The property is very clean and well-kept, like other locations of the Holiday Inn Express brand. The nice sized room was very comfortable and quiet. All of the amenities functioned properly. I would recommend this hotel to other travelers.

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Helpful?
1Thank Paul L
HIExpress2014, General Manager at Holiday Inn Express Madison, responded to this review

Paul L, I want to thank for you providing some great feedback on our hotel. It is definitely a goal for me and my team to provide each of our guests with the same brand experience Holiday Inn Express is known for! I hope that the next time you are in Madison you will give us another visit! Regards, Desmond...

Beltsville, Maryland
Reviewed 25 June 2015 via mobile

Well I gave them 2 stars for decent service but two of my colleagues and I stayed in this hotel. On the 3rd day she found 3 little bed bugs smiling at her in the morning so she immediately called the front desk and had them look. They denied issues with this and didn't seem too concerned. She was offered...

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Helpful?
2Thank Elle L
IHGCare, Guest Relations Manager at Holiday Inn Express Madison, responded to this review

Dear Elle L, Thank you for taking the time to review our property. Our hotel is very proud of its level of service, cleanliness and quality of product. It seems that we were not able to execute an exemplary hotel stay experience with regard to room cleanliness. Please accept our sincere apologies for any inconvenience it may have caused you....

Indianapolis, Indiana
Reviewed 16 June 2015

We splurged and stayed Saturday night in the King spa tub room and we were not disappointed. The room was about $130.00 but included a full breakfast which made it a great value. We were pleased with the cleanliness of the rooms, and the Bath & Body works toiletries available in the bathroom. The spa tub was large enough for...

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Helpful?
Thank IndyTravelDiva99
HIExpress2014, General Manager at Holiday Inn Express Madison, responded to this review

IndyTravelDiva99, Thank you so much for the wonderful feedback your provided! I do want to apologize about the breakfast being depleted but I am happy to hear that you enjoyed our awesome pancake machine. That is honestly my most favorite item in our breakfast bar. I am pleased to hear that you were able to splurge and enjoy one of...

Fort Worth, Texas
Reviewed 19 May 2015

Spent a week there....nice rooms, good service....Being from the area, I did not require any feature advice. Easy access from major highways in the area, close to shopping and historical sites. Very good service overall.

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Thank George T
Madison, Indiana
Reviewed 25 April 2015 via mobile

There was a horrible smell as I approached when I went to check in I noticed the ladies name was Debra the smell worsened as I got closer to her so obviously it was coming to her the smell was absolutely horrid as I could not stand there to even finish my reservation.... Needless to say someone needs to do...

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Helpful?
Thank Candy S
IHGCare, Guest Relations Manager at Holiday Inn Express Madison, responded to this review

Dear Candy S, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding check in experience. We will look into this concern. I assure you that the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate...

Tecumseh, Michigan
Reviewed 18 January 2015

Traveled to Madison on a last minute business trip. Check in using their android IHG app, very easy to use I might add. Arrived at the hotel (which if you are not from the area and its dark you can easily miss it). The hotel itself was a little out dated. The evening staff was friendly and nice. The room...

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Helpful?
3Thank Chris G
HIExpress2014, General Manager at Holiday Inn Express Madison, responded to this review

Thank you for taking time to review our hotel, and let me apologize for the problems you experienced. Our desk staff is trained to make certain everyone is happy with their stay before they leave, and I am sorry the person that checked you out dropped the ball. I would love to have you stay with us again, and give...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come and visit the historical town of Madison, Indiana! You will find an assortment of historical buildings scattered throughout the town. With the Ohio River running right by town, Madison is great for weekend getaways and family vacations. Hotel features include free local phone calls and a complimentary Express Start hot breakfast. Enjoy a unique breakfast experience at our new Express Start breakfast bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, sausage, gravy, bacon, scrambled eggs, omelets, and even hard boiled eggs. We have also created the world's best tasting cinnamon roll.Experience Madison, Indiana with the Holiday Inn Express Hotel & Suites! Nearby attractions include: Argosy Casino, Belterra Casino, Caesors Casino, Grand Victoria Casino, Friendship, Kentucky Speedway, Clifty Falls State Park, Madison Regatta, Ribberfest Chataqua, and the Madison Folk Festival. ... more   less 

Additional Information about Holiday Inn Express Madison

Address: 300 Franks Dr., Madison, IN 47250
Region: United States > Indiana > Madison
Price Range: $147 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Madison 2.5*
Number of rooms: 79
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Also Known As:
Holiday Inn Express Madison Hotel Madison
Holiday Inn Madison
Madison Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Madison staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Confirm if the rennovation is over or ask for quiet floors”
 of 5 bubbles 843unnim, 30 Oct 2016 | Read review
“Very quiet place in all areas”
 of 5 bubbles hainessks63, 18 May 2016 | Read review
“Best rooms are away from the hall doors and elevator”
  • Bed Bug found at head of bed, under pillows
  • Bed Bug found at head of bed, under pillows
 of 5 bubbles tjf0915, 1 Mar 2016 | Read review
“Get the king room with the hot tub.”
 of 5 bubbles ChristopherP62, 15 Feb 2016 | Read review
“Check out the window curtains, bathroom fixtures and the whirlpool at this motel.”
 of 5 bubbles Watchmaker, 2 Sep 2014 | Read review
5 of 5