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Hilton Garden Inn Merrillville

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Hilton Garden Inn Merrillville
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535 Reviews from our TripAdvisor Community

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Showing 530: English reviews
Heart In Texas But Body In Central Wisconsin
Reviewed 1 week ago

Good stay at this location. There were a couple of oversights but nothing major or nothing that did not interfere with my stay. I rolled in late at 7:30. Wanted a room with a tub perhaps a hot tub but all were taken. Informed about being a Diamond Member but this did not merit any upgrades. The check in was...

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Helpful?
Thank Tim K
General M, General Manager at Hilton Garden Inn Merrillville, responded to this review

Thank you for taking the time to share your detailed feedback with us. It was great hearing that Ray had a positive impact on your stay. We will share your comments with him. We appreciate your business and look forward to your return!

Saint John, Indiana
Reviewed 2 weeks ago

Paid 189 for one night. Ice machine on my floor was broken, food sucked [also found hair in the eggs], you could hear people in other rooms, and a bunch of other little annoying problems. Would not return.

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Thank Q9902WRryand
North Carolina
Reviewed 3 weeks ago

Booked hotel room for the weekend. Room was clean & comfortable. Internet was down all night but the staff did go the extra mile leaving us a note under the door apologizing. Breakfast was good. Decided against dinner here. After traveling & staying at hotels ( Garden Inn) we get tired off the same menu at each location..

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Thank Oreo1199
Indianapolis, United States
Reviewed 4 weeks ago

The desk in the room was dirty and you could see fingerprints and dirt on it. The bathroom was relatively clean compared to the rest of the room. I will say that the mattress/pillows/comforter were excellent and after the guy above me went to sleep, I slept like a log. You can hear/feel people walking around on the floor above...

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Thank rosalyng185
Houston, Texas
Reviewed 12 December 2016

We stayed at the Hilton Garden Inn on a snowy weekend in December while attending a family get together. Everyone from the front desk staff to the ladies working in the dining area were terrific (especially Donna!). The rooms and amenities are what you would expect for this hotel, although everything was very clean and tidy. The bed was comfortable...

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Thank TB-Hou
General M, General Manager at Hilton Garden Inn Merrillville, responded to this review

TB-Hou, we appreciate you choosing us to host you for your recent trip. We love it when our guests take the time to share a review of their experience are thrilled that from your review that we were able to provide you with a five-star experience. We really appreciate your comments regarding cleanliness. Our staff members take their roles in...

Reviewed 8 December 2016 via mobile

Our boys soccer team stayed for the weekend and we were happy with the accommodations. Staff is attentive and helpful, the lobby is comfortable, and the pool, while small, served its purpose for a group of 9-year-olds. We would pick this hotel again if in the area.

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Helpful?
Thank Steve G
General M, General Manager at Hilton Garden Inn Merrillville, responded to this review

Thank you for sharing details from your stay as that give us opportunities for improvement. We are dedicated to providing the highest quality and consistent level of service for all our guests and I have shared your notes with our team. We look forward to welcoming you back in the years ahead and will strive to make your future stays...

Chicago, United States
Reviewed 7 December 2016

The title sums it up. The pool is tiny and the acoustics of the room are awful. It took a couple of children playing and yelling to fill out the pool. I couldn't go in with my child nor was it pleasant to sit with a flood of screaming (due to the poor acoustics). there's no hot tub. Also, the...

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Thank 623franciscoi
Missouri City, Texas
Reviewed 1 December 2016

My 5th year to stay here and although I am one to collect point and one for who wants to be pampered. The staff say everything you want to here but does not follow through! The cleaning staff are very nice!

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Thank Timelessday
Frisco, United States
Reviewed 29 November 2016

Great stay, great value, staff is awesome, very quiet hotel. The location is optimal for shopping and entertainment and Chicago is only 30 miles away. Staff is great, very friendly. I'd stay here again.

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Thank Brenda B
General M, General Manager at Hilton Garden Inn Merrillville, responded to this review

Brenda, Thank you for your great review. We are glad that you and you enjoyed your stay and the location. We are proud of our staff for taking good care of you. We appreciate your business and look forward to your return.

Reviewed 28 November 2016 via mobile

Beds were pretty terrible. There was a huge hole in one of the beds. Beds were uncomfortable. Did not get a lot of sleep. Pool was rough and could probably injure someone. Elevators were very slow and made me feel like it was going to collapse. Shower handle looked like it was going to fall apart. Staff was very friendly....

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Thank Jake J

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Merrillville

Address: 7775 Mississippi Street, Merrillville, IN 46410
Region: United States > Indiana > Merrillville
Price Range: $148 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Merrillville 3*
Number of rooms: 124
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Booking.com, Priceline, Hotels.com and Travelocity so you can book your Hilton Garden Inn Merrillville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Merrillville Hotel Merrillville
Hotel Style:
#2 Business Hotel in Merrillville
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Merrillville staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For a few extra dollars, we enjoyed the larger size of the suite.”
 of 5 bubbles TB-Hou, 12 Dec 2016 | Read review
“3rd floor wonderfully quiet and restful area”
 of 5 bubbles ladyarcheng, 25 Oct 2016 | Read review
“The staff are happy to recommend a quieter room location if needed, just ask :)”
 of 5 bubbles 587reneem, 27 Sep 2016 | Read review
“Higher floor away from elevators.”
 of 5 bubbles 124douglash, 12 Sep 2016 | Read review
“336 puts you further down the hall from the elevators and was an extremely quiet locaion”
 of 5 bubbles jammao, 29 Aug 2016 | Read review
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