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Country Inn & Suites By Carlson, Merrillville

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Country Inn & Suites By Carlson, Merrillville
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254 Reviews from our TripAdvisor Community

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Showing 253: English reviews
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Greendale, Wisconsin
Reviewed 6 days ago NEW

In town for a basketball tournament and team was assigned this hotel. Our room was dirty....nail clippings on carpet, stains on chair, bathroom floor sticky, broken curtain and tub did not drain well. Ceiling in room was damaged and a hold in the wall behind door. Staff was kind but that does not make up for the nasty window/walls in...

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank kashkang
Rita S, General Manager at Country Inn & Suites By Carlson, Merrillville, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services.

Reviewed 1 week ago via mobile

First, noticed an open bottle of shampoo in the shower, then while looking for another outlet found full size candy bar wrappers behind the corner chair, then the white stuff dripping down the nightstand, the ketchup and wrappers/napkins behind the refrigerator stand and the best part was when we pulled the desk chair out, it was filthy with what looked...

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Helpful?
1Thank Amy B
Rita S, Manager at Country Inn & Suites By Carlson, Merrillville, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room . We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Country Inns & Suites by Carlson standards.

Michigan
Reviewed 1 week ago

So, after reading the reviews on this site I was skeptical. We were in town for 2 nights with a hockey team. I have to say that the lobby is nice. The staff that I encountered were all very friendly and willing to help with any request I had. The room is very dated! The meeting room provided to our...

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Helpful?
Thank Carrie S
Rita S, General Manager at Country Inn & Suites By Carlson, Merrillville, responded to this review

Thank you for taking the time to share your feedback. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.

Reviewed 1 week ago via mobile

This hotel was the filthiest, smelliest hotel I've ever walked into! We decided to check the room out in the hopes that it was better than the lobby. It was worse! Tears in the furniture, filthy carpet, food in the corner by the bed. Just gross!!!!

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Helpful?
Thank Cecilia R
Rita S, General Manager at Country Inn & Suites By Carlson, Merrillville, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We are working on many improvements and will be more updated next time you're here. We hope for another opportunity to exceed your expectations.

Fort Worth
Reviewed 2 weeks ago

This is a nice hotel , but it's a bit dated It needs to be refreshed. There were some stains on the upholstered chairs, but the bed linens and towels were very nice. THe staff was very accommodating. THe breakfast was fine. We had 5 rooms and the meeting rooms for 4 days. It was a great stay.

Review collected in partnership with Country Inns & Suites By Carlson
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Thank fortworthtravelers
Rita S, General Manager at Country Inn & Suites By Carlson, Merrillville, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our breakfast and hospitality. We look forward to your next stay.

INDIANAPOLIS, United States
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank C9458RUcristinam
Rita S, General Manager at Country Inn & Suites By Carlson, Merrillville, responded to this review

Fort Wayne, Indiana
Reviewed 4 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank SonyaLopez89
Rita S, General Manager at Country Inn & Suites By Carlson, Merrillville, responded to this review

Munster, United States
Reviewed 4 weeks ago

great customer service , complimentary hot breakfast and indoor pool. Near to chicago . The property is bit outdated but still met our needs at reasonable price. Nancy the front desk rep is an asset to the hotel.

Review collected in partnership with Country Inns & Suites By Carlson
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Thank 805jimmieh
Rita S, General Manager at Country Inn & Suites By Carlson, Merrillville, responded to this review

Thank you for your 5 star review. We look forward to your next stay.

Illinois, United States
Reviewed 22 February 2017

Review collected in partnership with Country Inns & Suites By Carlson
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Thank G2084DQkylem
Rita S, General Manager at Country Inn & Suites By Carlson, Merrillville, responded to this review

Reviewed 14 February 2017

Review collected in partnership with Country Inns & Suites By Carlson
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Thank zamiyunr
Rita S, Manager at Country Inn & Suites By Carlson, Merrillville, responded to this review

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Near Country Inn & Suites By Carlson, Merrillville

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Pool
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
We are conveniently located right off of i-65 & us30. Fairly new cozy property with 62 units including rooms with 2 beds, Jacuzzis and extended stay suites. We offer beautiful indoor pool, workout facility, free breakfast, has Internet and 24 hours fresh cookies. We are under new management and assure you 100% satisfaction. We are a perfect location for business and leisure travelers. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Merrillville

Address: 8311 Ohio St, Merrillville, IN 46410
Region: United States > Indiana > Merrillville
Price Range: $107 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Merrillville 3*
Number of rooms: 62
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Also Known As:
Country Inn Merrillville
Merrillville Country Inn
Hotel Style:
#1 Green Hotel in Merrillville
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Merrillville staff and other travellers.
3 questions
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over a year ago

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Questions? Get answers from Country Inn & Suites By Carlson, Merrillville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Light sleepers may want a room at the end farthest from the interstate.”
 of 5 bubbles happyhusband2016, 20 Oct 2016 | Read review
“Check the room before you settle in!”
 of 5 bubbles 753AngelaP, 4 Sep 2016 | Read review
“First and second floors are good”
 of 5 bubbles kenco00, 4 Sep 2016 | Read review
“Away from the interstate is quieter.”
 of 5 bubbles 313carolr, 4 Aug 2016 | Read review
“You will want a room on the east end away from the highway”
 of 5 bubbles B1200ZFkellyb, 18 Jul 2016 | Read review
5 of 5