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Country Inn & Suites By Carlson, Merrillville

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231 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Merrillville
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Showing 230: English reviews
Indianapolis, United States
Reviewed 10 September 2016

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Helpful?
Thank Becky W
Suyoung2014, General Manager at Country Inn & Suites By Carlson, Merrillville, responded to this review

Aurora, IL, United States
Reviewed 7 September 2016

Found dirty socks within the sheets of the bed. Assumed that this was from a previous guest. Also found stains and crumbs on the mattress of the pull out sofa. Not a clean room. I would not stay at this location again. If the sheets were not changed, who knows what else wasn't cleaned prior to my family arriving.

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Helpful?
Thank Larry S
Suyoung2014, General Manager at Country Inn & Suites By Carlson, Merrillville, responded to this review

I am sorry for the inconvenience. I have addressed the issue with Housekeeping. Your business means a lot to us

Central MN
Reviewed 4 September 2016

No AC in hallways/lobby, dirty floors, exterior is in disrepair, 2 different guest rooms were filthy ... like "stuff" on walls, urine on toilets, pubic hairs on the bathroom floors and hair in the beds, fridge didn't work, smoke alarms had plastic bags over them, muggy, smelly ... it was TERRIBLE!

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Helpful?
1Thank Angela P
Suyoung2014, General Manager at Country Inn & Suites By Carlson, Merrillville, responded to this review

I am sorry for the inconvenience. I have addressed the issue with my staff . Your comments means a lot which will help us to improve

Durham, North Carolina
Reviewed 4 September 2016

I traveled with my family and stayed overnight in this hotel. The staffs were very friendly and helpful. Morning breakfast was very nice. We had more varieties to choose from the menu. Their WIFI was excellent with high speed internet, where I could finish my office work easily. Property is centrally located and close to mall and good restaurant. I...

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Helpful?
Thank kenco00
Suyoung2014, General Manager at Country Inn & Suites By Carlson, Merrillville, responded to this review

I appreciate your comments which will help us to improve

shoreview, United States
Reviewed 4 September 2016

Title says it all. Several needs to be met regarding the upkeep of the hotel. Rooms are clean and hospitality is great. Amenities are lacking and maintenance is required. If you value the personal relationships with the hotel staff over top notch amenities, this is your hotel. Cheap and friendly. If you require everything to be in working order, it...

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Helpful?
Thank MIchael V
Suyoung2014, General Manager at Country Inn & Suites By Carlson, Merrillville, responded to this review

I appreciate your comments which will help us to improve

Reviewed 31 August 2016 via mobile

Ask to see your room before you get in it. Our first room (yes, I said first) was filthy. Because it was late, I waited to complain until the next morning. I told the clerk there were strands of long hair and dirt on the bathroom floor, dirt on the carpet, stains on both the bed cover and blanket. He...

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Helpful?
1Thank Suzanne G
Suyoung2014, General Manager at Country Inn & Suites By Carlson, Merrillville, responded to this review

I appreciate your comments which will help us to improve our services. I have addressed the issue with my staff. Your business means a lot to us.

A TripAdvisor Member
Level Contributor
3 reviews
1 helpful vote
Reviewed 28 August 2016 via mobile

My husband travels a lot and often stays at other country inns. Traveling back from a summer on the east coast we booked a room at the merriville location. The place was dirty. We walked in an the toilet had pee on the rim of it and there were remnants of poo in the toilet. The toilet was never cleaned....

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Helpful?
1Thank A TripAdvisor Member
Suyoung2014, General Manager at Country Inn & Suites By Carlson, Merrillville, responded to this review

I appreciate your comments which will help us to improve . I have addressed the issue with my staff. Your business means a lot to us.

Ann Arbor, United States
Reviewed 20 August 2016

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Thank Peter A
Fort Wayne, Indiana
Reviewed 4 August 2016

There is a large cluster of hotels at the intersection of 30 and 65, so I chose kind of at random, knowing it would be less expensive than the Radisson, where the event was being held (which it was, by $50) It was fine. I had to reckon my way around some road construction, but that is temporary. The room...

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Helpful?
1Thank Carol R
Suyoung2014, General Manager at Country Inn & Suites By Carlson, Merrillville, responded to this review

Thank you very much for your comments. Which will help us to serve better

Virginia
Reviewed 1 August 2016

The property overall could use some good routine cleaning. The furniture in the lobby is soiled, carpets are soiled, the stairs need vacuuming, elevator floors need cleaning, the lobby needed empty soda bottles and trash removed from tables, etc. Our room was okay. It was reasonably clean. Again, soiled furniture, etc. Bathrooms could use updating. With so many options nearby,...

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Helpful?
1Thank BURGESS-IN-VA

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Near Country Inn & Suites By Carlson, Merrillville

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
We are conveniently located right off of i-65 & us30. Fairly new cozy property with 62 units including rooms with 2 beds, Jacuzzis and extended stay suites. We offer beautiful indoor pool, workout facility, free breakfast, has Internet and 24 hours fresh cookies. We are under new management and assure you 100% satisfaction. We are a perfect location for business and leisure travelers. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Merrillville

Address: 8311 Ohio, Merrillville, IN 46410-6586
Region: United States > Indiana > Merrillville
Price Range: $100 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Merrillville 3*
Number of rooms: 62
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Also Known As:
Country Inn Merrillville
Merrillville Country Inn
Hotel Style:
#1 Green Hotel in Merrillville
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Merrillville staff and other travellers.
3 questions
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over a year ago

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Questions? Get answers from Country Inn & Suites By Carlson, Merrillville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Light sleepers may want a room at the end farthest from the interstate.”
 of 5 bubbles happyhusband2016, 20 Oct 2016 | Read review
“Check the room before you settle in!”
 of 5 bubbles 753AngelaP, 4 Sep 2016 | Read review
“First and second floors are good”
 of 5 bubbles kenco00, 4 Sep 2016 | Read review
“Away from the interstate is quieter.”
 of 5 bubbles 313carolr, 4 Aug 2016 | Read review
“You will want a room on the east end away from the highway”
 of 5 bubbles B1200ZFkellyb, 18 Jul 2016 | Read review
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