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Country Inn & Suites By Carlson, Michigan City

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Country Inn & Suites By Carlson, Michigan City
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272 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Michigan City
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Showing 270: English reviews
Reviewed 21 August 2016 via mobile

Upon arrival the front desk supervisor was extremely short and rude. We booked one of the jacuzzi suites and immediately entering noticed a large blood stain and splatter on the carpet and wall. Where the carpet meets the tile there was a pile of dead ants and live ones crawling out from under the torn piece of carpet. I told...

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Helpful?
1Thank Andrea B
countryinn1, General Manager at Country Inn & Suites By Carlson, Michigan City, responded to this review

Thank you for taking the time to reach out to us. We apologize for the issues you encountered with your room, including the staff attitude. Your feedback helps us prevent situations such as this in the future. Sincerely, Roger Sharma General Manager Country Inn & Suites Michigan City, Indiana 219-879-3600

Reviewed 14 August 2016 via mobile

We had booked reservations through a third party and the front desk lady Alix could not find our reservations. However she continued for about 15 mins trying to help us figure what happened. It turned out to me a mistake in n our part but Alix was very nice and helpful the whole time. We would stay here again if...

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Helpful?
Thank Henh V
countryinn1, General Manager at Country Inn & Suites By Carlson, Michigan City, responded to this review

Thank you very much for your review! I am glad to hear that your stay was relaxing and that our staff facilitated a great experience! Thank you for staying with us and we look forward to having you back as our guest soon! Sincerely, Roger Sharma General Manager Country Inn & Suites Michigan City, Indiana 219-879-3600

Reviewed 8 August 2016

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Thank 705devlinm
countryinn1, General Manager at Country Inn & Suites By Carlson, Michigan City, responded to this review

Buffalo, New York
Reviewed 3 August 2016

We looked for an inexpensive hotel while driving through the area and got a great deal here on Hotwire. Room hit all the mid chain points....comfortable bed, lots of television stations including HBO, good AC, lots of room, refrigerator...all the bells and whistles. Everything was very clean. We stay at a lot of these free breakfast chain hotels. We even...

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Helpful?
1Thank bflobear11
countryinn1, General Manager at Country Inn & Suites By Carlson, Michigan City, responded to this review

We are sorry to hear that you were not satisfied with the “Be Our Guest” Breakfast. We work hard to ensure fresh food is provided and that each item is available for all of our guests. Your review gives us the opportunity to correct any deficiencies we may have in our service. We hope you will give us another chance...

Lansing, Michigan
Reviewed 28 July 2016

No one was at the reception desk for 15 minutes when we were trying to check in (granted there was a sign that she was away helping another guest). When we were greeted the associate was quite unwelcoming, but we chalked it up to having a bad day. Our room was pleasant. However, after we returned from going out to...

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Helpful?
1Thank Passion4History
countryinn1, General Manager at Country Inn & Suites By Carlson, Michigan City, responded to this review

Thank you for taking the time to reach out to us. We apologize for the issues you encountered with car parking & fire alarm, including the lack hot spa & staff attitude. Your feedback helps us prevent situations such as this in the future. Sincerely, Roger Sharma General Manager Country Inn & Suites Michigan City, Indiana 219-879-3600

Saint Louis, Missouri
Reviewed 27 July 2016

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1Thank ashleybs314
countryinn1, General Manager at Country Inn & Suites By Carlson, Michigan City, responded to this review

Indianapolis, Indiana, United States
Reviewed 23 July 2016

We stayed here one night and I wish we would have stayed two! The hotel was great! Breakfast was great! Check in was awesome the ladies up front did an awesome job and we even got a little goodies bag for being club members, so sign up! Great location close to a gas station and restaurants and right off the...

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Helpful?
Thank Matt R
countryinn1, General Manager at Country Inn & Suites By Carlson, Michigan City, responded to this review

Thank you so much for the great comments. We are delighted that you enjoyed your stay with us at Country Inn & Suites Michigan City. We are looking forward to seeing you and your friends again in the future. Sincerely, Roger Sharma General Manager Country Inn & Suites Michigan City, Indiana 219-879-3600

Gatlinburg, Tennessee
Reviewed 21 July 2016 via mobile

Well, we were pleasantly surprised by the front desk girl and her willingness to help. We were promptly checked in and given the floor we desired. She even allowed us to eat out take out in the dining area. The problem occurred when, after a 10 hour day on the road we decided to use the pool. We walked in...

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Thank tippymsw1
countryinn1, General Manager at Country Inn & Suites By Carlson, Michigan City, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We have addressed pool water (cleaning) issue with maintenance team, we assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations...

Michigan City, United States
Reviewed 19 July 2016

This was a family trip and I took a chance of not making a reservations. First stop was Quality Inn they were booked. Second stop was Red Roof and also was booked. I found this hotel by accident pulling out of Wal-Mart. Country Inn had two rooms available which was pretty amazing considering it was busy weekend. The room and...

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Helpful?
Thank Leonell S
countryinn1, General Manager at Country Inn & Suites By Carlson, Michigan City, responded to this review

Thank you for taking the time to review our hotel. I am very happy that you had a good experience overall. Our team appreciates all of the reviews we receive, and we hope that we can accommodate you again. Sincerely, Roger Sharma General Manager Country Inn & Suites Michigan City, Indiana 219-879-3600

Clarkston
Reviewed 11 July 2016

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Thank Cheryl D
countryinn1, General Manager at Country Inn & Suites By Carlson, Michigan City, responded to this review

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Internet
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Country Inn & Suites By Carlson, Michigan City

Address: 3805 Frontage Rd, Michigan City, IN 46360-9371
Region: United States > Indiana > Michigan City
Price Range: $123 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Michigan City 3*
Number of rooms: 56
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Also Known As:
Country Inn And Suites Michigan City
Country Inn & Suites Michigan City Hotel Michigan City
Country Inn Michigan City
Michigan City Country Inn
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Michigan City staff and other travellers.
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Questions? Get answers from Country Inn & Suites By Carlson, Michigan City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ice machines are in the center of the common hallway so ask for a room at either end.”
 of 5 bubbles JanP193, 22 Oct 2016 | Read review
“Get the club card!”
 of 5 bubbles mattr629, 23 Jul 2016 | Read review
“The rooms are not as nice as the pictures show”
 of 5 bubbles pkswimr7, 6 Jun 2016 | Read review
“This hotel is close to all the new shopping and close to the interstate - VERY QUIET & CLEAN & COMFORTABLE BEDS!!!”
 of 5 bubbles RyLynn01, 13 May 2015 | Read review
“If you are hot natured, don't get the suite on 2nd floor located above the hotel office/lobby.”
 of 5 bubbles loverofcats22, 15 Dec 2014 | Read review
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