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The Gateway Hotel Airport Garden Colombo

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1,081 Reviews from our TripAdvisor Community

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There are newer reviews for The Gateway Hotel Airport Garden Colombo
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Showing 976: English reviews
Madrid, Spain
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 March 2016

For my 10-day trip aorund Sri Lanka y personally booked the best hotels available in each place we stayed. All experiences were very good until our last night at the Negombo Gateway Hotel. Why? Basically our room with a tiny bathroom from the 80s had nothing to do with the very modern rooms that are shown in the hotel website.... More 

Helpful?
Thank SpanishConsultant
Ashok V, General Manager at The Gateway Hotel Airport Garden Colombo, responded to this review

Dear Guest, Greetings from The Gateway Hotel Airport Garden Colombo. Thank you for taking the time to share your review on TripAdvisor We regret to note that your over-all stay with the hotel was not up to your expectations. Please be assured that your feedback has been taken seriously and will be put to good use. We rely on the... More 

Hong Kong
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 28 March 2016 via mobile

Close to the airport. Airport hotel without much charm but all facilities you need and great rooms. Breakfast is good. Service is great. A bit overpriced however for an airport hotel with nothing special except close to the airport. A bit messy at arrival. Despite inputting arrival time, no one there and their counter is the Taj one (without the... More 

Helpful?
Thank Jonathan V
Shanghai Region, China
Level Contributor
148 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 27 March 2016 via mobile

Really enjoyed our one night stop over at this hotel! The hospitality that greeted us on arrival was excellent. Having arrived at Midnight we went straight to sleep. Next morning the Breakfast was extremely good, catering for Western, Chinese, Indian and Sri Lankan. After Breakfast we spent time around the pool and walking the grounds which were beautiful. I would... More 

Helpful?
Thank Jam1er
Aberdeen, United Kingdom
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 27 March 2016

This was my second stay here and it was just as good, if not better, than the first. I was staying for my first and last night in Colombo on a trip from UK to tour Sri Lanka, the hotel is perfect for this. The hotel itself is very pleasant, the rooms are clean and bright and everything works well.... More 

Helpful?
Thank 60Jane52
Ashok V, General Manager at The Gateway Hotel Airport Garden Colombo, responded to this review

Dear Guest, Greetings from The Gateway Hotel Airport Garden Colombo. Thank you for choosing to stay at The Gateway Hotel Airport Garden Colombo and for sharing your frank and forthright feedback with us. It is our constant endeavor to provide our guests with the highest level of comfort and to make their stay truly memorable. Appreciation such as yours increases... More 

Dubai, United Arab Emirates
1 review
Reviewed 26 March 2016 via mobile

I have been to the Gateway hotel many times and love the new wing, the rooms there r perfect. Customer service is really good in general, BUT a Special big Thank you to the 2 extra friendly guys at the restaraunt ROHAN and GEHAN!!! They not only always seem to be happy and smiling but go the extra mile on... More 

Helpful?
Thank Benjamin M
Ashok V, General Manager at The Gateway Hotel Airport Garden Colombo, responded to this review

Dear Guest, Greetings from The Gateway Hotel Airport Garden Colombo. Thank you for choosing to stay at The Gateway Hotel Airport Garden Colombo and for sharing your frank and forthright feedback with us. It is our constant endeavor to provide our guests with the highest level of comfort and to make their stay truly memorable. Appreciation such as yours increases... More 

Hong Kong, China
Level Contributor
221 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 26 March 2016 via mobile

We stayed at this hotel after a late night flight arrival from Hong Kong. We arrived at midnight and we were quickly shown to our room which was perfect...very clean and modern. The next day enjoyed a great buffet breakfast and then we're quickly checked out and set off on our way.

Helpful?
Thank NeilJ-HongKong
Ashok V, General Manager at The Gateway Hotel Airport Garden Colombo, responded to this review

Dear guest, Greetings from The Gateway Hotel Airport Garden Colombo. Thank you for choosing to stay at The Gateway Hotel Airport Garden Colombo and for sharing your frank and forthright feedback with us. Please be assured that your feedback has been taken seriously and will be put to good use. We rely on the constructive feedback of our discerning guests... More 

Ashland
Level Contributor
54 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 25 March 2016 via mobile

We used this hotel for our last night in Sri Lanka. We had to be at the airport at 5 AM. Everything was like clockwork. Nice room, adequate restaurant and good shuttle to the airport. It is less than 10 minutes to the airport at the early hour. A little speedy but it is after all a Taj luxury property

Helpful?
Thank Larry M
Ashok V, General Manager at The Gateway Hotel Airport Garden Colombo, responded to this review

Dear Guest, Greetings from The Gateway Hotel Airport Garden Colombo. Thank you for choosing to stay at The Gateway Hotel Airport Garden Colombo and for sharing your frank and forthright feedback with us. It is our constant endeavor to provide our guests with the highest level of comfort and to make their stay truly memorable. Appreciation such as yours increases... More 

Christchurch, New Zealand
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 25 March 2016

I've been to Colombo several times on business but this was by far the best hotel I've ever stayed at. This is a real 5 star hotel and other local hotels could learn a lot from The Gateway Hotel Airport Garden. Airport collection; Easy pick up and efficient transfer to the hotel check in. Check in; Excellent service from the... More 

Helpful?
1 Thank Keith S
Ashok V, General Manager at The Gateway Hotel Airport Garden Colombo, responded to this review

Dear Guest, Greetings from The Gateway Hotel Airport Garden Colombo. Thank you for choosing to stay at The Gateway Hotel Airport Garden Colombo and for sharing your frank and forthright feedback with us. Please be assured that your feedback has been taken seriously and will be put to good use. We rely on the constructive feedback of our discerning guests... More 

Colombo, Sri Lanka
Level Contributor
94 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 25 March 2016

It was lunch time and together with some business associates we wanted to have lunch to kill some time. It was our lucky day as they were serving free beer with the buffet lunch (I understand for a limited period). The spread for lunch was good with many choices.

Helpful?
Thank Panduka J
Pune, India
2 reviews
Reviewed 24 March 2016

One of the best features of this great hotel is the quality of the food and the nature of the staff. I have been a regular visitor to this hotel since last 1.5 years and every time I walked into the restaurant I felt great about the quality of the food and the hospitality of the staff. This is no... More 

Helpful?
Thank Abhishek V V

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Amidst a 38-acre cocount plantation and bordering the legendrary Negombo Lagoon, The Gateway Hotel Airport Garden is in close proximity to the International Airport. Situated in Seeduwa - Katunayake, you're sure to find the other regional attractions nearby. 5-minute drive from Colombo international Airport, 3.5Kilometers from the airport, 30Kilometers away from Colombo City (35-minute drive) on the expressway. 208 rooms and suites, 100 rooms and suites in the newly built wing, International direct dialling facility,Mini-bar, Satellite,Views of the tennis court, children's playground and the city's skyline. At the Gateway Hotel Airport Garden, our restaurant brings together the best of global cuisines. Guests can look forward to a selection of local and International favourites that explores the nuances of culinary delights from the world over. ... more   less 

Additional Information about The Gateway Hotel Airport Garden Colombo

Address: 234-238, Colombo-Negombo Road, Seeduwa 11410, Sri Lanka
Region: Sri Lanka > Western Province > Seeduwa
Price Range: $190 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Gateway Hotel Airport Garden Colombo 4.5*
Number of rooms: 208
Reservation Options:
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Also Known As:
Taj Airport Garden Colombo
Colombo Airport Hotel
Hotel Taj Airport Garden
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Questions & Answers

Here's what travellers have asked, with answers from The Gateway Hotel Airport Garden Colombo staff and other travellers.
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Questions? Get answers from The Gateway Hotel Airport Garden Colombo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Grab earplugs. The hotel has some flyovers...”
 of 5 bubbles 26maartend, 23 Oct 2016 | Read review
“Ask for a room away from party hall and in upper floors”
 of 5 bubbles panna46, 27 Sep 2016 | Read review
“With one of the few options to choose from pricing really depends on individual basis.”
 of 5 bubbles divinashivnanig, 30 Jul 2016 | Read review
“upper room away from elevators”
 of 5 bubbles 452charityn, 30 Jul 2016 | Read review
“Room overlooking the pool was pleasant”
 of 5 bubbles Pierre4823, 10 Jul 2016 | Read review
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