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Best Western Classic Inn

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Traveller (18)
Room & Suite (11)
Dining (3)
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Overview
  • Excellent44%
  • Very good31%
  • Average15%
  • Poor6%
  • Terrible4%
Travellers talk about
“front desk”(53 reviews)
“waffles”(18 reviews)
“nice breakfast”(9 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2 Star Hotel
All hotel details
Additional information
Offers from Best Western Classic Inn
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western Classic Inn
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Reviews (469)
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469 results
Traveller rating
199
149
72
29
20
Traveller type
Time of year
LanguageEnglish
199
149
72
29
20
Show reviews that mention
All reviewsfront deskwafflesnice breakfastroom was cleanthe breakfast areabreakfast attendantpet friendly hotelgreat place to stayfirst floorwould stay here againone night staywould highly recommend this hotelnice stafftrain tracksnice placeother hotelseasy access
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1 - 5 of 469 reviews
Reviewed 1 week ago

After a lousy stay at an Econolodge in Lawrence, KS I was looking for something nicer and this BW didn't disappoint. This part of Richmond seems to be a popular hotel layover spot and there were a lot of choices. I'll admit I checked out...More

Thank TravellingColoradans
Response from sam p, Manager at Best Western Classic InnResponded 1 week ago

Thank you for staying at Best Western Classic Inn. We appreciate letting us know about your stay with us. We strive to provide best experience to every guest every time. We hope that you will stay with us again.

Hotel's Favourite
Reviewed October 10, 2017

I had originally booked a room somewhere else, but was grossed out by the accommodations there, so my husband and I went looking for another pet friendly hotel and found this lovely gem! First, Junior, the front desk agent, was fantastic, very professional, checking us...More

Thank Liz B
Response from Sam P, General Manager at Best Western Classic InnResponded October 13, 2017

Hi Liz, Thank you for leaving an in-depth review about your stay at Best Western Classic Inn. We are glad that you found our rooms clean and comfortable. Our staff strives to provide excellent service to every guest every time. Freshly made omelet service is...More

Reviewed 1 week ago via mobile

This hotel I was going to avoid due to the reviews. To my suprise the hotel was wonderful. The staff was so friendly and the room was very modern and clean. The wifi works really well. Breakfast was wonderful and really good. I highly recommend...More

Thank Harrison G
Response from sam p, Manager at Best Western Classic InnResponded 1 week ago

We are glad you stayed with us and had a wonderful experience. We appreciate you taking time to leave us feedback. Hope you will provide us another opportunity to serve you better. Thank You

Reviewed 3 weeks ago

Husband asked for a handicap shower room and we were given a room in the back of the hotel. We pulled up and noticed there was no handicapped ramp for my scooter. My husband resigned to lift and place it on the sidewalk. Had I...More

Thank Chickie N
Response from sam p, General Manager at Best Western Classic InnResponded 3 weeks ago

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in...More

Reviewed May 6, 2018 via mobile

I have no clue how this place got the great reviews. It is NOT a five star hotel. Maybe a 3 star.... maybe. We were greeted by a very cramped front desk located IN the breakfast room/hallway. After going down a tight hallway with construction...More

Thank Gieta G
Response from sam p, Manager at Best Western Classic InnResponded May 7, 2018

We appreciate your feedback regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement...More

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About
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Dry Cleaning
Business Centre with Internet Access
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$92 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Richmond
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$92 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Richmond
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (18)
Room & Suite (11)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
grandmaBeecher_Il
February 7, 2017|
AnswerShow all 3 answers
Response from kush71002 | Property representative |
indoor pool
0
Votes
TravellingTrish_12
October 26, 2016|
AnswerShow all 3 answers
Response from Jason S | Reviewed this property |
not sure?
0
Votes
anjb43
July 2, 2015|
AnswerShow all 6 answers
Response from Maevie_52 | Reviewed this property |
I called the hotel. They said they try to keep pets in the same area, but when they are coming close to selling out for the night that they may have to put people in a pet friendly room even though they have no pet. They can... More
0
Votes
Room Tips
"Don't stay anywhere you don't feel safe. I don't recommend this place."
Read review
"The guest laundry is on the 3rd floor, but the ice machines are on the other floors."
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"Great hotel - clean, quiet, decent amenities and the staff are helpful and friendly!"
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"end of hall to the west on the south side"
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