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Best Western Classic Inn

463 reviews
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Traveller (18)
Room & Suite (11)
Dining (3)
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Overview
  • Excellent44%
  • Very good32%
  • Average15%
  • Poor5%
  • Terrible4%
Travellers talk about
“front desk”(53 reviews)
“nice breakfast”(10 reviews)
“waffles”(18 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2.5 Star Hotel
All hotel details
Offers from Best Western Classic Inn
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (463)Write a Review
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Traveller rating
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19
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LanguageEnglish
199
149
71
25
19
Show reviews that mention
All reviewsfront desknice breakfastwafflesthe breakfast arearoom was cleanfirst floorbreakfast attendantpet friendly hotelgreat place to staywould stay here againone night staywould highly recommend this hotelnice staffnice placeeasy accesstrain tracksother hotels
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31 - 35 of 463 reviews
Reviewed 3 September 2017

Clean, comfortable rooms. Comfortable beds and bedding. Very good breakfast (loved the pancakes). Super friendly staff. This was a great stop-over stay to get us well rested for the rest of our road trip.More

Thank carivt
Response from Sam P, Manager at Best Western Classic InnResponded 5 September 2017

We are happy to know that you found our rooms clean and that your stay was comfortable. We have the best staff and we love to give our best to every guest every time. Thank you for your feedback and we hope to see you...More

Reviewed 3 September 2017

Autumn Oaks 2017 trip.Great trip this year.First time at BW here in Richmond,Indiana...This place is worth the price since good location,place to tie dogs out back..And is a pet friendly place for are Coon hounds..Great breakfast overall....average taste but filling...More

Review collected in partnership with Best Western
Thank davidcY8519LV
Response from Sam P, General Manager at Best Western Classic InnResponded 5 September 2017

Thank you for choosing Best Western for the Autumn Oaks. We are glad that we were able to cater your needs. Since we are pet friendly hotel, we do our best to accommodate and care for the pets . We appreciate your feedback and we...More

Reviewed 27 August 2017

Although we were traveling during the week of July 4th for a funeral and had to cancel our original reservations, the facility honored our rates from the previous week. When I inquired about other family coming, they gave them the same rates too. Living in...More

Thank Rose R
Reviewed 21 August 2017

We had 14 family members staying at this BW to attend my mother's funeral. We had several options for hotels, but we needed one that guaranteed a fridge and microwave in every room due to my grandson's food intolerances. BW has a fridge and microwave...More

Review collected in partnership with Best Western
Thank hollyw0607
Response from Sam P, General Manager at Best Western Classic InnResponded 22 August 2017

Thank you for leaving a detailed review about your stay at Best West Classic Inn. We are elated to know that we are best valued hotel in town. It brings great pleasure to know that our staff went of their way to make your stay...More

Reviewed 20 August 2017

Phone didn't work, internet didn't work, Building is drab and worn. Complimentary breakfast was TERRIBLE. Some kind of egg substitute for the scrambled eggs. Coffee was weak and tasted like instant coffee, not brewed coffee.More

Review collected in partnership with Best Western
Thank susanpY5135RW
Response from kush71002, General Manager at Best Western Classic InnResponded 21 August 2017

I apologize for the the unsatisfactory stay at our hotel. We appreciate your feedback and we will have the mentioned problems looked into. Also we are currently in process of renovating our hotel. We hope you will provide us another opportunity by staying with us...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Tennis Court
Indoor pool
Details
Price range
US$83 - US$136 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Richmond
#2 Business Hotel in Richmond
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$83 - US$136 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Richmond
#2 Business Hotel in Richmond
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (18)
Room & Suite (11)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
grandmaBeecher_Il
7 February 2017|
AnswerShow all 3 answers
Response from kush71002 | Property representative |
indoor pool
0
Votes
TravellingTrish_12
26 October 2016|
AnswerShow all 3 answers
Response from Jason S | Reviewed this property |
not sure?
0
Votes
anjb43
2 July 2015|
AnswerShow all 6 answers
Response from Maevie_52 | Reviewed this property |
I called the hotel. They said they try to keep pets in the same area, but when they are coming close to selling out for the night that they may have to put people in a pet friendly room even though they have no pet. They can... More
0
Votes
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12
Room Tips
"The guest laundry is on the 3rd floor, but the ice machines are on the other floors."
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"Great hotel - clean, quiet, decent amenities and the staff are helpful and friendly!"
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"end of hall to the west on the south side"
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"There are train tracks behind the motel, so be sure to request your room on the front and you'll never..."
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