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Rising Star Casino Resort

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Rising Star Casino Resort
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200 Reviews from our TripAdvisor Community

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Showing 199: English reviews
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Reviewed yesterday NEWvia mobile

We've been coming to the casino for over 20 some years used to be you're treated like family now they treat you like you're there Bank reservations are constantly messed up the buffet is horrible there is no 1000 slot machines or as many table games is there used to be they have false advertisement we had a two-day stay...

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Helpful?
Thank Lee W
Indianapolis, Indiana
Reviewed 1 week ago

We stayed at the Rising Sun Casino Hotel for the first time last night. The room was great--clean, spacious with a wonderfully comfortable bed. We found the entire hotel property to be spic and span! The hotel clerks were the only employees we had interaction with and they were courteous and helpful. Our check in was easy without hassle--however we...

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Thank mtmoreau
Indianapolis, IN
Reviewed 1 week ago

My friend received a free room from Rising Star and when we checked in, they said our room wasn't ready yet, but if we wanted to stay at The Lodge instead, they could get us in a room right away. So, decided to give it a try. Room was spacious, but wished it had a refrigerator. Beds were very comfortable....

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Helpful?
Thank Janice14
Cincinnati, Ohio
Reviewed 2 weeks ago

We won a trip for a free room, and two buffets. The room we chose was in the lodge. The room was mostly quiet except for some early morning people coming back from the casino. There was only a brief wait to be taken to the casino via a mini van. This van runs most hours. The casino offered a...

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Helpful?
Thank mainevisitor2016
Laura W, Front Office Manager at Rising Star Casino Resort, responded to this review

Dear mainevisitor2016, We are thankful for your comments. I will inform the Food and Beverage Manager of your experience at the Buffet. We appreciate your business and hope you choose to stay with us again in the future. Sincerely Laura W

Reviewed 2 weeks ago via mobile

Used to love playing here and will probably go back some day but am disappointed today. Received free nights Sunday through Thursday every month forever but recently stopped getting them. Called and said I was wanting to come this month but haven't received any promotions. She said if you don't use them for a couple months they go away. I...

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Helpful?
Thank Josh L
Laura W, Front Office Manager at Rising Star Casino Resort, responded to this review

Dear Josh L, I am truly sorry that we failed to meet your expectations. We appreciate you taking the time to provide feedback as this allows us the opportunity to find out what we can do better. We hope to have you back as our guest in the future. Sincerely, Laura W

Covington, Kentucky
Reviewed 2 weeks ago

Magical Christmas displays throughout the hotel. Small but clean pool. Enjoyed the visual displays, but disappointed in the meals and closed restaurants. Worth a one night stay for pictures and playing in the casino.

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Helpful?
Thank Kentuckywoman1
Laura W, Front Office Manager at Rising Star Casino Resort, responded to this review

Dear Kentuckywoman1, We are pleased to hear you enjoyed your visit during our Christmas Casino. We appreciate all feedback from our guests. I will forward your feedback on to the Food and Beverage Management Team about your experience. Sincerely, Laura W

Alexandria
Reviewed 4 weeks ago via mobile

We stayed a couple of times in the main lodge. Rooms are really spacious and comfortable. We slept great! There is also a mini fridge. It is also very beautiful during the Christmas season. Looking forward to our next visit.

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Helpful?
Thank pamky53
Laura W, Front Office Manager at Rising Star Casino Resort, responded to this review

Dear Pamky53, Thank you for selecting Rising Star Casino Resort for your entertainment destination. We are pleased to learn that you had a great experience. We look forward to seeing you again soon! Sincerely, Laura W

Centerville, Ohio
Reviewed 21 February 2017

We took brother-in-law and wife to the casino for their first trip to a casino. The trip was great. The hotel is in great condition, everyone is very friendly. The casino is entertaining. They have card tables and slot machines. The first floor of the casino is non-smoking.

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Helpful?
Thank Sue B
Laura W, Front Office Manager at Rising Star Casino Resort, responded to this review

Dear Sue B, We are pleased to hear that you enjoyed your visit with us! We appreciate your business, and hope to see you again in the near future! Thank you! Laura W

Florence, Kentucky
Reviewed 16 February 2017

If you are a senior with a rewards card (very easy to get) for the month of February, you can spend Monday night free in their hotel and get a buy one get one free off the buffet. The rooms are very clean, ours had a view of the river and if you ask, they can get you on the...

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1Thank happyandretired318
Laura W, Front Office Manager at Rising Star Casino Resort, responded to this review

Dear Happyandretired318, We are pleased to hear you enjoyed your visit! We look forward to welcoming you back during your future travels. Have a great day. Sincerely, Laura W

Middletown, Ohio
Reviewed 6 February 2017

This venue was one of our favorites...has been since the late 90's...Now it is a no go to. We could go and spend very little money and have a very good time...losing some, winning some. that is no longer the case...Indiana, first wanted more money...as a result, the casino had to cut back on the payout rate. Now the payouts...

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Helpful?
Thank rrrooter
Laura W, Front Office Manager at Rising Star Casino Resort, responded to this review

Dear Rrooter, At Rising Star we take all feedback seriously and will work to improve. We hope that you will allow us the opportunity for your business in the future. Sincerely, Laura W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Rising along the shore of the mighty Ohio River in scenic Rising Sun, Indiana, is a spectacular resort casino. Step aboard our 322 ft. long, 40,000 sq.ft., casino...all ship-shape in the style of a Victorian sternwheeler. As soon as you walk through the door at Rising Star Casino Resort you receive the STAR treatment. Check into one of our 294 rooms, splash into our sparkling indoor pool, hit the fitness center, make a tee time at our Scottish links-style golf course or try your luck in Rising Star's exciting casino. Our casino features nearly 1,000 of the most popular slot machines or you can sit with one of our friendly dealers & play your favorite table game. Rising Star Casino has weekly live entertainment in the Pub & Pavilion, a wonderful selection at the River View Buffet, mouth watering specialties at Wellington's Steakhouse & fast choices at Queen City Market. ... more   less 

Additional Information about Rising Star Casino Resort

Address: 777 Rising Star Dr, Rising Sun, IN 47040-9513
Region: United States > Indiana > Rising Sun
Price Range: $100 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Rising Star Casino Resort 3.5*
Number of rooms: 294
Reservation Options:
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Also Known As:
Grand Victoria Casino And Resort By Hyatt Hotel Rising Sun
Rising Sun Grand Victoria
Hyatt Rising Sun
Rising Sun Hyatt
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Questions & Answers

Here's what travellers have asked, with answers from Rising Star Casino Resort staff and other travellers.
9 questions
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Grove City, Ohio

Has anyone else experienced a problem with the ticket cash out machines? We attempted to use one and received the bills but not the coins. There was no error indicated on the machine, it just did not dispense the coins. While I waited for my wife to find someone to help there were other patrons cashing out on the machine next to mine. They had the same problem but decided that it was not worth waiting when I told them that my wife had been gone for over 10 minutes to find someone. I warned other people that attempted to use the machine and they went to another location. My wife returned and told me that someone was being called to help. Several minutes later an employee arrived and placed both machines out of order. He then left stating that a security guard would need to open the machine. Another employee came by and told me that it was shift change for security and it would be a while. Eventually a security guard and the first employee arrived and opened the machine. I was immediately given the money that I told them was due me. I remained and observed what was then done with the machine. The employee tried to leave without answering my question regarding what happened but when pressed stated that coins were jammed. I asked about the sensor verifying that the money was paid out and he told me that the sensor is placed before the channel that coins travel on the way out to be collected. If this is a known problem and is not being addressed it appears that this is a very good profit center. Anyone else note this?

over a year ago
Blacklick, Ohio
10 months ago
Campbellsburg, United States
over a year ago

See all questions (9)

Questions? Get answers from Rising Star Casino Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose one of the meal packages--this will also include guarantee of your room type that you requested (ex: king, smoking)”
 of 5 bubbles mtmoreau, 23 Mar 2017 | Read review
“Go into town for your meals!”
 of 5 bubbles Kentuckywoman1, 13 Mar 2017 | Read review
“As for a room with a view of the river or the golf course, which ever you prefer.”
 of 5 bubbles suebC9108SC, 21 Feb 2017 | Read review
“You can pay $7 to insure you get a non smoking room, but I decided to 'roll the dice' and I won, got what I wanted.”
 of 5 bubbles happyandretired318, 16 Feb 2017 | Read review
“Don`t bother.... go anywhere else!!”
 of 5 bubbles Gamy55, 3 Dec 2016 | Read review
5 of 5