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Holiday Inn Express Schererville North

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Traveller (22)
Room & Suite (13)
Dining (4)
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Overview
  • Excellent61%
  • Very good23%
  • Average12%
  • Poor1%
  • Terrible3%
Travellers talk about
“front desk”(18 reviews)
“room was clean”(12 reviews)
“hot tub”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Schererville North
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Rooms
Jul. 2Jul. 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (137)
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Traveller rating
81
32
17
2
5
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LanguageEnglish
81
32
17
2
5
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All reviewsfront deskroom was cleanhot tubfamily suitebiscuits and gravystayed for two nightsthe entire hotelnice propertypool areaup to datenight stayyogurtweddingdyerkeurigclerkelevator
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31 - 35 of 137 reviews
Reviewed July 8, 2016 via mobile

Usual Holiday Inn Express. Good service at the desk. Clean but outdated rooms with some old furniture and carpet but newer lamps and dressers. Rooms have microwave, fridge and flat screen TV. Good place to stay if you need somewhere to sleep for a night.

Thank JVM-Milford-MI
Response from Richard R, General Manager at Holiday Inn Express Schererville NorthResponded July 10, 2016

JVM , Thank you very much for your kind comments in regards to our great staff and our very clean rooms . Thank you for your business, and we hope to see you again . Holiday Inn Express & Suites Schererville, IN

Reviewed June 25, 2016 via mobile

Stayed here with several ball teams. Top end HIE. Only complaint can think of was staff was little quick to want to wrap up breakfast service especially for weekend. Elevator had couple probs but was handled so well I still think deserve top marks. Plenty...More

Thank ALcleo
Response from Ed M, General Manager at Holiday Inn Express Schererville NorthResponded July 8, 2016

Dear ALcleo, Thank you so much for the great review. We know you have many choices when traveling, thanks for choosing the Holiday Inn Express & Suites in Schererville. We hope to see you again soon. Warm Regards, Richard Rainey General Manager

Reviewed June 25, 2016

3-4 miles from this micro brewery. The hotel was great from check-in to our exit. The room was clean and the staff was outstanding. They have Keurig coffee makers and microwaves in the room. Also have coin operated washer & dry on the main floor.More

Thank Russ K
Response from Ed M, General Manager at Holiday Inn Express Schererville NorthResponded July 8, 2016

Dear Russ K, We are glad you had such a great time. We agree, 3 Floyds is a great brewery. Thanks for mentioning our clean rooms and outstanding service. We hope to see you again the next time you are in the Munster area. Best...More

Reviewed May 29, 2016 via mobile

We stayed here because my best friend was getting married & the couple reserved rooms for the bridal party and immediate family. I was given a contact person to go through to book our room but could never get a hold of them. Voicemails were...More

Thank Renee H
Response from Ed M, Front Office Manager at Holiday Inn Express Schererville NorthResponded July 8, 2016

Dear Renee, We are sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one and your satisfaction...More

Reviewed May 10, 2016

Standard recent Holiday Inn location with all the amenities you can expect. What made the difference was the staff which were very helpful and always smiling. This place is very clean and well located with ample parking.More

Thank Boutip
Response from Jillian B, Manager at Holiday Inn Express Schererville NorthResponded May 26, 2016

Hello, Thank you so much for taking the time to leave a review on our hotel. I'm delighted to hear that our staff made you feel welcome and at home during your stay. We have an exceptional team at our property, and are glad that...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Tennis Court
Details
Price range
US$125 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$125 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (22)
Room & Suite (13)
Dining (4)
Pool & Beach (4)
Questions & Answers
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lexzspears
I wonder why it won't let me post a review? I reserved 2 rooms 2 beds in each room. At check in my daughter and I had one bed??? They did move a roll away cot that had the mattress equal to a crib bed for a baby for her. When questioning the front desk she said it was because I booked a standard room online?? Also, the price that was booked went up from $134- $162 why??? I reserved ahead of time!!! Also. No coffee maker in my room and my son found blood on his bed underneath the sheet!! I was credited 75.00 for a $600.00 stay... WHY??? I will NEVER stay here again!! The Front Desk Manager was rude and condescending!! The girl that works the front desk nights was awesome and offered us a free nights stay... I am a Hilton employee so don't need it. This hotel has AWFUL customer service and cannot be within IHG standards!! I am sorry the ever got a dime of my money!!!
July 20, 2017|
Answer
Response from Richard R | Property representative |
I am very sorry for all of the inconveniences that you incurred during your stay with us , we certainly did not exceed your expectations as we should have . Thank you for the feedback as it will certainly allow us to improve... More
0
Votes
Viki S
March 22, 2016|
Answer
Response from Bobandt E | Reviewed this property |
The pool is indoor and there is also a hot tub
0
Votes
Room Tips
"The staff will certainly help you get the room you want, whether quiet or handicapped."
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"Higher floors are usually quieter"
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"Ask the management for help. They were very accommodating."
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"I always ask for a King Bed and have found them to be more comfortable."
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