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Residence Inn South Bend

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Residence Inn South Bend
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179 Reviews from our TripAdvisor Community

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Showing 178: English reviews
Iowa
Reviewed 2 days ago NEW

Booked this hotel for a weekend athletic competition based on earning points & lower cost, then read the previous reviews just before leaving. Some of them had me very worried. We checked in late on Friday night to a very full hotel. Parking was limited - lots of cars plus lots of snow blocking some spots - but was pleasantly...

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Helpful?
Thank JBry
Jonale H, General Manager at Residence Inn South Bend, responded to this review

Thank you JBry, for taking the time to write a review about our hotel. We greatly appreciate your valuable feedback and glad you were able to enjoy our newly renovated rooms. We pride ourselves in being able to take care of your issues in a timely manner. Thank you again for staying with us and for sharing your experience.

Terre Haute, Indiana
Reviewed 3 days ago NEW

The staff was great. The room had a huge TV but seemed dated. Carpet dull and couch stiff. Bed was just decent. Biggest issue was the loud heater. It was difficult to fall asleep when that loud beast would turn on.

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Helpful?
Thank johnbL3565FP
Jonale H, General Manager at Residence Inn South Bend, responded to this review

Thank you for taking the time to write a review about our hotel. We greatly appreciate you sharing your recent experience here at the Residence Inn South Bend. We do apologize for the loudness of the furnace and the un-ability to have a good nights sleep. We hope this will not detour you from staying with us again in the...

Grand Haven, Michigan
Reviewed 1 week ago

We booked 2 studio rooms to accommodate family members getting together for an overnight during Christmas week. One couple has an infant and the crib was set up in their room, as requested. They made sure to have all 3 rooms grouped together. One studio had a fireplace, perfect for family photos. Kitchen facilities were just right for our dinner...

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Helpful?
Thank Martha R
Jonale H, General Manager at Residence Inn South Bend, responded to this review

Thank you for taking the time to write a review about our hotel. We greatly appreciate your valuable feedback about your recent stay. We are so glad that you were able to enjoy the holidays with your family and we do apologize for the minor issues with your rooms. We again greatly appreciate you sharing your experience and hope that...

Delafield, Wisconsin
Reviewed 3 weeks ago

A terrible excuse of a Marriott property. There were no shining stars. From checking to departure, evert step was disappointing. The room has been rehabbed, but the room was dirty, windows and mirrors uncleaned, the sheets were not Marriott quality, shower curtain was moldy and tile floors need a though scrubbing.

Review collected in partnership with this hotel
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Helpful?
Thank jmplant2
Jonale H, General Manager at Residence Inn South Bend, responded to this review

Thank you for taking the time to write a review about our hotel. We greatly appreciate your valuable feedback on ways we are able to improve the hotel. We sincerely apologize for the inconveniences you experienced with the cleanliness of the rooms as well as the quality of the sheets. Rest assure that we are making changes to ensure this...

Pitman, New Jersey
Reviewed 4 weeks ago

first room i was assigned was horrible, smelled like cigarettes really bad, kitchen was nasty, food on floor by sink etc. sheets in bed were covered in some type of white flaky/powdery substance, not good. have stayed here twice before and was fine but not this time. second room i was assigned was much better with the exception of no...

Review collected in partnership with this hotel
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Helpful?
Thank joemF5294YQ
Jonale H, General Manager at Residence Inn South Bend, responded to this review

Thank you for taking the time to write a review about our hotel. We do greatly apologize for the mishap with the first room, and also for the door being left open. Please rest assure that we have addressed these issues to ensure this does not happen again. We hope that this experience will not detour your from staying with...

Salt Lake City, United States
Reviewed 9 December 2016

Needing just one night at a hotel in South Bend to facilitate an early flight out the next morning, I chose this Residence Inn. I arrived late in the evening and the desk clerk was helpful and polite. I went to my room and found it in "okay" condition. The bathroom had hair from previous guests on the tile and...

Review collected in partnership with this hotel
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Helpful?
Thank Terry M
Jonale H, General Manager at Residence Inn South Bend, responded to this review

Terry, Thank you for taking the time to write a review about our hotel. We greatly appreciate your feedback and do apologize for the hair in the bathroom and the tub drain not working properly. We have addressed these issues to ensure this does not occur again. We hope this will not detour you from staying with us in the...

New York City, New York
Reviewed 22 November 2016

Staff very pleasant and accommodating, but the facility is a disaster. Toilet doesn't flush, internet can't connect, shower curtain liner full of pink mold, and, to top it off, the phone to the front desk doesn't work so you need to use your own cell phone to call the front desk to tell them about the issues in your room....

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Helpful?
Thank tjk567
Jonale H, General Manager at Residence Inn South Bend, responded to this review

Thank you for taking the time to write a review about our hotel. We greatly appreciate your valuable feedback on ways we may be able to improve our hotel. We do sincerely apologize for the toilet, internet, shower, and phone. Please rest assure that we are correcting these issue right away. Once again, we are terribly sorry for these inconveniences...

West Greenwich, Rhode Island
Reviewed 19 October 2016 via mobile

Ok, so the rooms may be a little dated...but, they are huge and with lots of amenities. I had a wonderful living room and fireplace and really enjoy having a stove top, microwave and full sized fridge. I asked for building 1, which is closest to the main building. Staff is super friendly as is the woman who runs the...

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Helpful?
Thank Christine D
Jonale H, General Manager at Residence Inn South Bend, responded to this review

Christine, Thank you for taking the time to write a review about the hotel. We greatly appreciate your feedback and so glad you enjoyed our large rooms, and all the extra amenities the hotel has to offer. We hope to see you again soon and thank you again for staying with us.

Fort Myers, Florida
Reviewed 17 October 2016

Clean cobwebs away from door (entrance). Make up room Give me credit per Rachel as she told me she would. Include points as per Rachel. Tables in breakfast area on Sat and Sunday were not cleaned when we got there about 7am.

Review collected in partnership with this hotel
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Helpful?
Thank phlgss
Jonale H, General Manager at Residence Inn South Bend, responded to this review

Thank you for taking the time to write a review about the hotel. We appreciate your valuable feedback and do apologize for the cobwebs and breakfast tables. We will be addressing these issues with our staff and hope this will not detour you from visiting with us again in the future. Thank you again for staying with us and letting...

Greenwood, Indiana
Reviewed 12 October 2016

I had stayed at Residence Inn years when we had a fire. Nothing has changed as far as service. I is still great! We came to South Bend to visit family. We loved the new décor, enjoyed breakfast and we had a very restful stay. If there is a negative, it is that we could not watch any of the...

Review collected in partnership with this hotel
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Helpful?
Thank junette2016
Jonale H, General Manager at Residence Inn South Bend, responded to this review

Thank you for taking the time to write a review about our hotel. We greatly appreciate your valuable feedback and glad you enjoyed the new rooms as well as breakfast. We do apologize that you where not able to watch all of the MLB playoff games. We hope that this will not detour you from choosing to stay with us...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Residence Inn South Bend is located off US-31/933, and offers an ideal location just a half mile Northeast of Downtown South Bend and one mile Southwest of the University of Notre Dame. This great location also offers easy access to the Notre Dame Campus and Eddy Street Commons. Guests staying at this pet-friendly South Bend hotel enjoy the free breakfast buffet, an outdoor pool and sport court, and complimentary social hour on select evenings. Guest rooms are 50% larger than standard hotel rooms and are highlighted by flat-screen TVs with premium cable, free WiFi, and fully-equipped kitchens with stainless steel appliances. The Residence Inn South Bend offers the perfect amenities and excellent service to make it one of the top hotels in South Bend. ... more   less 

Additional Information about Residence Inn South Bend

Address: 716 N Niles Ave, South Bend, IN 46617-1924
Region: United States > Indiana > South Bend
Price Range: $159 - $307 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn South Bend 3*
Number of rooms: 80
Reservation Options:
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Also Known As:
Residence Inn South Bend Hotel South Bend
South Bend Residence Inn
Hotel Style:
#11 Business Hotel in South Bend
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Questions & Answers

Questions? Get answers from Residence Inn South Bend staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the back buildings for a bit more quiet from the road. Second floor seemed quieter, but you must use stairs.”
 of 5 bubbles JBry, 15 Jan 2017 | Read review
“Studio with fireplace is arranged nicely.”
 of 5 bubbles 18marthar, 5 Jan 2017 | Read review
“Downstairs rooms are noisy due to the poor quality construction.”
 of 5 bubbles FairfaxBob, 26 Sep 2016 | Read review
“There really isn't a bad unit but 2nd floor units silent.”
 of 5 bubbles samuel755, 23 Sep 2016 | Read review
“My best tip is select a different property. I certainly will in the future.”
 of 5 bubbles MarkHai, 1 Sep 2016 | Read review
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