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Residence Inn South Bend

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Residence Inn South Bend
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191 Reviews from our TripAdvisor Community

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Showing 190: English reviews
Round Rock, Texas
Reviewed 1 September 2016

This property was newly remodeled. the furniture, carpeting, flooring, fixtures - all of it new. The staff is friendly and accomodating. Not too far from campus - albeit in an out of the way area. Not a bad choice if you are looking for an out of the way place.

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Thank gdubaus
Jonale H, General Manager at Residence Inn South Bend, responded to this review

Thank you for taking the time to write a review about our hotel. We greatly appreciate your feedback and so glad that you enjoyed the hotel. We hope to see you in the near future and thank you again for staying with us.

Kansas City, Kansas
Reviewed 1 September 2016

Where to start...... This property is more like a Section 8 Apartment complex. The scene right outside my door might as well be the front porch at a trailer park. A cooler, ashtray, couple camp chairs. I walk out in the morning and the occupants are out smoking. Thought there was a law in IN about this but maybe not...

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1Thank MarkHai
Jonale H, General Manager at Residence Inn South Bend, responded to this review

Thank you for taking the time to write a review about our hotel. We greatly appreciate your valuable feedback on how to improve our services. We will be taking your comments to our housekeeping and maintenance departments to ensure this does not occur again. We apologize for the other occupants staying at the hotel as well as the exterior of...

Oxford, Ohio
Reviewed 30 August 2016

Unlike any Residence Inn we've stayed in, this one is made up of separate buildings around a central core that contains a pool, play area, and basketball court. The room--a studio--was ingeniously designed and very comfortable--a spacious and even elegant kitchen, a small but serviceable bath, and a living area that exceeded that of most suites. Even the sofa bed...

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Thank salbert910
Jonale H, General Manager at Residence Inn South Bend, responded to this review

Thank you for taking the time to write a review about our hotel. We greatly appreciate your valuable feedback and so glad you enjoyed the hotel as well as the amenities here. We hope to see you again soon and thank you again for staying with us.

Cleveland, Ohio
Reviewed 30 August 2016

Rooms are the old fashioned Residence Inn's that is to say the hotel is old. It is separate building pods and rooms are either on the ground floor or stairs to second floor. Some rooms have fire places. We had to park on a hill, making it difficult to get in and out of the car with baggage. We then...

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Helpful?
Thank emsiess
Jonale H, General Manager at Residence Inn South Bend, responded to this review

Thank you for taking the time to write a review for our hotel. We greatly appreciate your valuable feedback and do apologize for the bug issue, which has been abnormally abundant with the high amounts of rain and humidity this late in the season. Our pool is open from 6AM to 9PM, which the sign outside the pool is incorrect...

Tuscaloosa, Alabama
Reviewed 28 August 2016

Got to my room. Spacious, and looked to be newly remodeled. Unpacked, noticed the mirrors in the room were dirty. Hand prints and dust on them. In the kitchen, the to make dinner, noticed the silverware in the drawer was dirty. Went to the front desk and was given a pack of detergent for the dishwasher. Plates in the cabinets...

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Helpful?
Thank jpatton1493
Jonale H, General Manager at Residence Inn South Bend, responded to this review

Thank you for taking the time to share your recent experience with us. As the cleanliness is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our service. Thank you again for staying with us.

Kingston, Massachusetts
Reviewed 26 August 2016

I was very disappointed with the cleanliness of the facility. As a platinum member of Marriott I expect much more. There were spider webs and mold all around the exterior facades of the buildings. Including an exorbitant amount of dead leaves, which had definitely been there all year long (I stayed in August when all the leaves on the trees...

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1Thank matthewsH3004IE
Jonale H, General Manager at Residence Inn South Bend, responded to this review

Thank you for taking the time to write a review about our hotel. We greatly appreciate your feedback on how we can improve the hotel. We do apologize for the spiders, mold and leaves, as well as the toilet. Please rest assure that we are working to replace the toilets and cleaning up the exterior of the property. We thank...

Clarkston, Michigan, United States
Reviewed 24 August 2016

I travel on business regularly with Marriott and enjoy the space and relaxed atmosphere of Residence Inn properties. This property did not disappoint with generous evening cook outs and salad bar. Some updates planned including new outdoor seating area.

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Thank bruinz50
Jonale H, General Manager at Residence Inn South Bend, responded to this review

Thank you for taking the time to write a review about our hotel. We greatly appreciate your feedback and we are working on soon to renovate the rest of the property. Thank you again for staying with us and we hope to see you again in the near future.

Emporia
Reviewed 22 August 2016

The rooms were nice but the service I received daily was terrible if I straightened my bedding in the morning it would not get made. The room was not clean to hotel standards my first night. I have stayed 93 nights and Marriotts this year and it was the worst I have ever been in.

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Thank quincyc604
Jonale H, General Manager at Residence Inn South Bend, responded to this review

Thank you for taking the time to write a review about our hotel. We greatly appreciate your valuable feedback on how to improve our services. We will be taking your comments to our housekeeping department to ensure this does not occur again. We hope this will not be a deciding factor when coming back to the South Bend area and...

Great Neck, New York
Reviewed 19 August 2016

Layout is terrible, rooms difficult to find. Dated and your Marriott Standard, would recommend walking barefoot in rooms. Spider webs and bugs all over. TV/Inteenet out due to storm, when rate adjustment requested, crickets..

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Helpful?
Thank mvamelio
Jonale H, General Manager at Residence Inn South Bend, responded to this review

Thank you for taking the time to write a review about our hotel. We greatly appreciate your feedback and do apologize for the layout of the property and rooms, as well as the spider webs and bugs. We hope this will not reflect your decision to stay with us again in the future and we thank you again for staying...

Ann Arbor, Michigan
Reviewed 16 August 2016

My preferred place to stay in South Bend. I understand the remodel going on. Perhaps as part of the remodel, other needed upgrades will also be included. Ther's room for improvements. My stay is always met with warmth from all staff.

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Thank 43raymondh
Jonale H, General Manager at Residence Inn South Bend, responded to this review

Thank you for taking the time to write a review about our hotel. We greatly appreciate your input as we currently have wrapped up our guest room renovations, we hope you enjoy those improvements we have made and hope to have more in the works soon. Thank you again for choosing to stay with us and hope to see you...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Residence Inn South Bend is located off US-31/933, and offers an ideal location just a half mile Northeast of Downtown South Bend and one mile Southwest of the University of Notre Dame. This great location also offers easy access to the Notre Dame Campus and Eddy Street Commons. Guests staying at this pet-friendly South Bend hotel enjoy the free breakfast buffet, an outdoor pool and sport court, and complimentary social hour on select evenings. Guest rooms are 50% larger than standard hotel rooms and are highlighted by flat-screen TVs with premium cable, free WiFi, and fully-equipped kitchens with stainless steel appliances. The Residence Inn South Bend offers the perfect amenities and excellent service to make it one of the top hotels in South Bend. ... more   less 

Additional Information about Residence Inn South Bend

Address: 716 North Niles Avenue, South Bend, IN 46617
Region: United States > Indiana > South Bend
Price Range: $168 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn South Bend 3*
Number of rooms: 80
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Also Known As:
Residence Inn South Bend Hotel South Bend
South Bend Residence Inn
Hotel Style:
#11 Business Hotel in South Bend
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Questions & Answers

Questions? Get answers from Residence Inn South Bend staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floor”
 of 5 bubbles jnjstone88, 21 Jan 2017 | Read review
“Ask for the back buildings for a bit more quiet from the road. Second floor seemed quieter, but you must use stairs.”
 of 5 bubbles JBry, 15 Jan 2017 | Read review
“Studio with fireplace is arranged nicely.”
 of 5 bubbles 18marthar, 5 Jan 2017 | Read review
“Downstairs rooms are noisy due to the poor quality construction.”
 of 5 bubbles FairfaxBob, 26 Sep 2016 | Read review
“There really isn't a bad unit but 2nd floor units silent.”
 of 5 bubbles samuel755, 23 Sep 2016 | Read review
5 of 5