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Superb mattress (recently replaced we learned)! We slept so well that we didn't hear the trains or road noise (earplugs may have helped). Our king room had a full kitchen, lots of storage, but no luggage rack. The room would be pleasant for multiple nights....More
This hotel is a refurbished building with beautiful architecture! The staff is wonderful, the rooms clean and the beds perfect for a nice nights sleep. That is if you don't get a room at the front of the hotel. While the hotel does provide ear...More
Priced like a 5 star hotel, when accommodations and quality were more like a 2 star. Carpets felt dirty or damp and room spelled like carpet shampoo. Shower water drained slowly. Only warm water came out from the tap in the mini kitchenette, there was...More
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Response from IHGService, Guest Relations Manager at Candlewood Suites Terre HauteResponded September 17, 2017
Hello Valued Guest,
Thank you for staying with us and for leaving a review. I understand that we failed you on the condition of the room, the shower area and internet service. I am very sorry for not delivering your expectations. Your comments are highly...More
I was greeted very warmly and the check-in process was quick. Lobby was very clean and smelled amazing. The security guard outside was very nice and actually interested in the safety of the guests. He made sure I wasn't having car trouble when I bent...More
Right off, I'll just say that the furniture is looking a bit worn with scuff marks and thinning of the upholstery. Other than that, our stay was great. Comfortable bed. Nice to have the kitchenette. Shower good. Beautiful interior, with tall ceilings. The central staircase...More
Response from Aaron R, General Manager at Candlewood Suites Terre HauteResponded August 22, 2017
Thank you for your feedback and business we greatly appreciate them both. I can tell you right now we have almost half of the guestroom furniture replaced with new and will have the other half replaced in the next six months. We have also replaced...More
We do not have a complimentary breakfast but we do offer breakfast items for additional purchase in the Candlewood Cupboard. Downtown Terre Haute also has several restaurants in walking distance that are open for breakfast.