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All reviewsthe holiday innfront deskfresh fruit selectionpullout bedplatinum memberfree weightsfree breakfastseparate sitting areanice hoteloatmealfitness roomin townhot tubcomfortable roomsplenty of parkingan overnight staythe ac unit
This is a level 3 hotel in the Marriott system, their mid-range value hotel. There was a little odor going on, but they had just had 3-4 days of solid rain so everything in the town was trying to dry out. The AC made a...More
Thank Mark and Lisa M
Response from Sue T, Night Manager at SpringHill Suites Terre HauteResponded 3 weeks ago
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests....More
We stayed and they took our a.c. the next morning for cleaning instead of waiting a few hours and letting us enjoy our full stay, and I had to try to keep my young kids out of the dirty hole left behind.More
Thank Steve H
Response from Sue T, Night Manager at SpringHill Suites Terre HauteResponded June 13, 2018
DEAR Steve H.,
Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. On behalf of the entire team at SpringHill Suites Terre Haute, I sincerely apologize for falling short of not only meeting your expectations, but ours as...More
Nothing fancy. No huge complaints other than minor hiccups. Small spot of mold in tub. One sugar for 2 coffees. We booked with late checkout with app. Staff did Not have us set up for late checkout. Keys quit working. Other than that, average room....More
Response from Sue T, Night Manager at SpringHill Suites Terre HauteResponded May 25, 2018
Thank you for choosing to stay at the SpringHill Suites Terre Haute and providing your honest feedback.
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment,...More
On graduation weekend, I had few choices. I chose one of the more expensive hotels and had a terrible experience. My door lock failed, and I was informed there were no more rooms to move to, which the manager the following day said was not...More
Stayed here with the family overnight after attending a concert at the Hulman Center. Clean comfortable double beds. Complimentary breakfast was fresh and hot. Swimming pool clean . Friendly front desk at check in. Free parking.
After completing our renovation in April 2015, we no longer have whirlpool suites at this location. I'm terribly sorry for any confusion! We would still love to have you as our guest! Please contact us directly at... More
After completing our renovation in April 2015, we no longer have whirlpool suites at this location. I'm terribly sorry for any confusion! We would still love to have you as our guest! Please contact us directly at 812-235-0696 for reservations.
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"Generally, I find the higher up you go, the quieter the room. We were 2nd floor, west/front side, halfway..."