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We recently stayed here for 8 nights. There are lots of pluses for this facility but it does have several annoying problems and two substantial problems that need to be rectified before it improves. They are about 25% away from a 5* rating.
1 Thank mach2_13
Response from gm_in452, Guest Relations Manager at Quality Inn & Suites ValparaisoResponded 22 August 2016
Thank you very much for your review! We appreciate your input and will do our best to improve the not so satisfactory aspects of your stay. We will also tell Hannah, Anthony, and Sue to keep up their great work!
Staying 2 days, the price was right. Bed comfortable, breakfast bar was sparse, eggs were disgusting, apple juice was bad, remote didn't work, clerk gave us 3, neither one work, app dowloade, using now. Room not very cool even at lowest setting...prob won't stay here...More
The front office staff was rude and fairly incompetent. At check in, the clerk had a hard time checking us in even though it was prepaid. We requested a first floor room and were told that wasn't possible because they hadn't been cleaned that day....More
We stayed 3 nights which we prepaid thankfully we got a really good price as 2 stars is being kind. On the surface things look good but there are numerous areas for improvement. Ice maker on 2nd floor was broke so you have to use...More
So the hotel location is really nice, lots of places to eat and some shopping. When we first got there, we had booked a room a couple months back, went to check in and they told us we had been charged for last night already...More
US$88 - US$130 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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