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Four Points by Sheraton West Lafayette

FourPoints.comUS$109*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Four Points by Sheraton West Lafayette
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173 Reviews from our TripAdvisor Community

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Showing 171: English reviews
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Cleveland, Ohio
Reviewed 1 week ago

The only reason we stayed here was because it was the least expensive hotel in the area for graduation weekend. The lobby, hallways, common area were the pool is are so depressing and outdated. One night after dinner we had some time to spare and opted to walk around the aisles of the Walmart across the street in order to...

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Helpful?
Thank bikingmom
clane924, General Manager at Four Points by Sheraton West Lafayette, responded to this review

Thank you for taking the time to share your recent experience at the Four Points by Sheraton West Lafayette with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately,...

Forest Lake, Minnesota
HOTEL’S FAVOURITE REVIEW
Reviewed 27 November 2016

four points not only was my domicile during my son's wedding but also hosted his wedding reception ! ideal for this guy (being a non-local) reception area was hosted in the convention area, a very short walk from my room (#213 right next to the elevator and overlooking the beautiful central courtyard) my room was clean and well attended to,...

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Helpful?
Thank Nick D
About Hotel's Favourite Review
Management response:

Thank you for taking the time to share your experience with everyone. We are pleased you enjoyed your stay and that you had a great time at the wedding.

Chicago, Illinois
Reviewed 4 weeks ago

First off, I will not 'dis' a business after only one visit, everyone has an off day so they all deserve at least a second chance. That said, this was our third (and likely final) stay here. We've had significant issue 2 of the 3 visits. The hotel is old and in pretty serious need of updating just to bring...

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Helpful?
Thank vagabond116
clane924, Manager at Four Points by Sheraton West Lafayette, responded to this review

Thank you for taking the time to complete a review in regards to your recent stay at the Four Points by Sheraton West Lafayette. Please accept our sincere apology for our failure of providing an enjoyable hotel experience. We have shared your feedback with the appropriate hotel team to make sure those issues are corrected moving forward.

Hancock, Michigan
Reviewed 4 April 2017

Dirty, dingy, wet carpets from air conditioning unit. Noisy, NO WiFi even though advertised it had it.. Drains in bathroom and sink don't drain well, disgusting. Bed was not made and had dirty towels one of the days we were staying. Worth about $40.00 a night, not the $135.00 we paid. Very disappointing stay!

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Helpful?
Thank frisby2017
clane924, General Manager at Four Points by Sheraton West Lafayette, responded to this review

Thank you for taking the time to complete the review in regards to your recent stay at the Four Points by Sheraton West Lafayette. We have unfortunately fallen short of our goal on delivering a memorable hotel experience during your recent stay. Please accept our sincere apology. We have shared your feedback with the appropriate hotel team to ensure that...

Baltimore, Maryland
Reviewed 2 April 2017 via mobile

This great piece of property in a great location with an indoor and outdoor pool, ballroom, and good restaurant, and gym really needs an update. I visit family in the area at Purdue University regularly and this place has the potential to be a fabulous hotel - but now it's shabby and quite tired. The staff is great, receptive, accommodating...

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Helpful?
Thank SnowBubby18
Management response:

Thank you for your feedback as we value it immensely. We are happy you enjoyed your time with us and would like you to know that we are coming up on a renovation scheduled for this year! Thank you again and we hope to see you in the future.

Grand Rapids, Michigan
Reviewed 31 March 2017

I will keep emotion out of the mix and state my experience: Upon walking in to one of the rear entrances I noticed that the door was not locked. There was a trash container brimming with trash with a Mountain Dew can on the floor next to it. Those things remained unchanged the 15 hours I was there. The window/door...

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Helpful?
Thank sherriem443
clane924, General Manager at Four Points by Sheraton West Lafayette, responded to this review

We pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology . We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward.

Omaha, Nebraska
Reviewed 26 March 2017 via mobile

Great location to West Lafayette & all of Purdue! The hotel offers the best value of all the local hotels: updated fitness center, indoor/outdoor pools, spacious guests suites and a great menu. It's right across the street from a trail access around Celery Bog. Talk to Jordan about the golf packages!

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Helpful?
Thank jhenry007
Muncie, Indiana
Reviewed 16 March 2017

I have stayed here several times, it is ok. Not bad, not great. They have done renovations and is in better shape now since it has been taken over by Sheraton. The staff is usually pretty friendly and ok to deal with. The smell from the pool is horrible though. You can smell it in the rooms, it is so...

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Helpful?
Thank JulfromInd
clane924, General Manager at Four Points by Sheraton West Lafayette, responded to this review

Please rest assured that your comments have been shared with the team in an effort to improve our service. Thank you for sharing your experience.

Reviewed 7 March 2017 via mobile

By Sheraton standard this is a pretty mediocre hotel. Our room on the 3rd floor had window facing the hallway and pool area. So, we had to keep the curtains drawn for privacy. It was noisy too because of the pool. The rooms were kind of dingy and dark. Bathroom looked old and mouldy. Having said that, the staffs were...

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Helpful?
Thank Ritu B
clane924, General Manager at Four Points by Sheraton West Lafayette, responded to this review

We appreciate all feedback. Your comments have been shared with the staff and we will make corrections in the points you mentioned.

Powder Springs, Georgia
Reviewed 22 February 2017 via mobile

I was very skeptical because of other reviews about dirt and smells, but the experience was great. The hotel staff reported that they would be doing renovations in Jan. 2017 starting with the lobby, so this is pre-renovations. We had two rooms- a king suite and a regular room with 2 beds. The suite was perfect for spending Christmas in...

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Helpful?
Thank Kristin B
Management response:

We are pleased you enjoyed your stay and had a great Christmas in the hotel. And yes we are expected to start renovations sometime this year. We hope to see you again for this Christmas.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Four Points by Sheraton West Lafayette is just a mile from the Purdue University campus and the Research Park. Onsite we offer over 11,000 sq ft of event space. ... more   less 

Additional Information about Four Points by Sheraton West Lafayette

Address: 1600 Cumberland Ave, West Lafayette, IN 47906-4043 (Formerly University Plaza Hotel)
Region: United States > Indiana > West Lafayette
Price Range: $143 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Four Points by Sheraton West Lafayette 2.5*
Number of rooms: 173
Reservation Options:
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Also Known As:
University Plaza West Lafayette
Hotel University Plaza
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton West Lafayette staff and other travellers.
2 questions
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valparaiso, United States
7 months ago
Washington DC, District of Columbia

See all questions (2)

Questions? Get answers from Four Points by Sheraton West Lafayette staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For a quiet room, ask for a room away from central indoor pool.”
mollymereness, 19 Feb 2017 | Read review
“Go to another hotel.”
Cutechrissicat, 2 Jan 2017 | Read review
“Higher floors more quiet”
kelfifer, 17 Oct 2016 | Read review
“Choose Suite Rooms in the back left corner of the hotel for outdoor views.”
889JosephS, 17 Oct 2016 | Read review
“dont stay here”
331avrilc, 14 Oct 2016 | Read review
5 of 5
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US$109* /night
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Prices are for 1 room, 2 adults
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