The accommodations were overall quite good, the one star rating is for the staff's lack of care regarding COVID precautions...they clearly don't care about the well-being of their guests. We definitely won't be bringing our business back anytime soon. We took a short road trip into Iowa to view the fall colors along the Mississippi. I was reluctant to visit Iowa since the state has no mask mandate, and now one of the highest test positivity rates in the country. But given that the Wyndham website has plastered all over their websites' masthead about the precautions they're taking to increase safety of the guests, and that we take precautions to protect others as well, I thought it would be OK. We checked in on Saturday October 10th, and the lady working the desk wasn't wearing a mask, nor was the guest she was helping who was in front of me. Over the course of our one-night stay, I'd say maybe 75% of the guests we saw were wearing masks, which is a much better rate than the staff. When we checked out the next morning, there were a total of five staff in the immediate area of the front desk...not social distancing, and only one was wearing a mask. The simple act of wearing a mask goes a long way with a lot of people to show you actually care about their health and well being. While the general public can do whatever they want, I would expect that a hospitality business would at LEAST want to take these minimum precautions. Given that the industry is already reeling from lack of travel, and we paid near $200 for a single night, you'd think they'd want to show a little more concern about their guests' health - or at least give the appearance that they care...but they couldn't even do that. Again, overall the accommodations were good. The room was clean, and we had a balcony overlooking the Mississippi River. There was a crack in the room's ceiling and it appears that at one time there may have been a water leak or something. The hotel is kind of stuck in the middle of almost nowhere. We were going to be arriving around dinnertime, and I called ahead to see if the restaurant (which is prominently listed on the website) was open or had restrictions with COVID-19, and was told that it had been closed for almost a year. We did visit a nice diner in town, and I have to say that the staff there all wore masks, which was nice to see...but the website is listing amenities that the hotel does not have and has not had for some time. Given that we're in a pandemic and a hotel is a gathering of many people in a relatively confined area, and that staff has at least some contact with many of them, I would hope that the management would be much more concerned about the liability of their staff acting as possible vectors of infection...but it doesn't appear that they are.…
Clean, fresh and comfortable room! Asked for river view with king bed and it even had a screened in patio! Husband went along shore and fished early morning...I slept in! We hesitated to stay because of bad reviews, SO GLAD WE STAYED!!! Front desk manager, Anne, was personable, professional and new the area well. We will go back again.
We selected this hotel due to the most recent reviews after the management change showed the motel to be highly rated. We were not disappointed. The rooms were cleaned with the utmost care for our safety. You can tell by just walking into the room with that clean smell. Our room was on the river side and there was a nice balcony you go out and sit on and view the river. The motel would be a great stay during the fall or spring due to the scenery. During the summer times, you need to shut off the room air conditioning while you are out on the balcony due to the AC blowing the recycled warm air onto the balcony. Other than that, we had a great stay,
We were pleasantly surprised that it was so nice. I haven't stayed in a Baymont before., and it was quite nice, the breakfast thing is a little wild. with nothing out. The coffee was luke warm by 9 am , the chain says no t a breakfast out apparently now. Most motel breakfasts are just minimal and not restaurant quality anyway so no big deal. I liked the staff too! Good job, will stay again!
I travel frequently for business and I would definitely recommend this hotel. Staff is friendly and helpful and the room had everything I needed including decent internet coverage. Even though they had to limit what was in the room due to COVID-19, I was pleased with my experience and plan to stay here again.