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All reviewsfront desksmall poolmarriott memberstandard queenin townwould stay here againfree breakfastonly stayed one nightmicrowave and fridgebeds were very comfortablenice hotelthe hotel staffexercise roomnice stayconvenient locationoff the highwayup to date
Upon arrival we were met with a very professional young gentleman. He had us checked in and explained how to get to our rooms in no time. Our room was on the second floor. It was very quiet and only heard a door close a...More
We very much enjoyed our stay. The entire hotel was spotlessly clean. The room was quiet and comfortable. The fitness center was small, but had quality treadmills and dumbbells. The price was very good for what we got.
Honestly I am platinum lifetime elite and Fairfield is one of the lower brands. That being said Dominique at the front fest had an attitude that would make JW himself impressed. She was friendly knowledgeable and seemed to care. Renovated hotel. Nice gym convenient to...More
Response from CIDCR_GM, Front Office Manager at Fairfield Inn & Suites Cedar RapidsResponded 16 June 2017
Thank you so much for taking the time to let us know how your recent stay was at our location. We are a newer hotel built 5 years ago. We definitely appreciate you being a Platinum member and spending so many nights at the Marriott...More
Front desk staff are awful! Went back on cancellation policy, and flat out lied to their manager to hide the problem. Manager told me the staff member would have to make up for her mistake (assuming she meant pay for it out of her own...More
Thank Neil B
Response from CIDCR_GM, Front Office Manager at Fairfield Inn & Suites Cedar RapidsResponded 17 May 2017
I do apologize about the mix up with your reservation but you did have a contract that had a 7 day cancellation policy. I know that Gloria, our General Manager has been in contact with you and has refunded your first night stay....More
We enjoyed our stay here on our way to Minneapolis. The staff was kind, the beds were very comfortable, and it was really clean. The free breakfast was an added bonus. It is close to the Residence Inn as well. There is a McDonald's just...More
Response from CIDCR_GM, Front Office Manager at Fairfield Inn & Suites Cedar RapidsResponded 8 May 2017
We really appreciate you taking the time to do a review on our property. It is wonderful that you enjoyed everything about our hotel and we met your expectations. We value all of our guest and appreciate all your feedback. Thank you so...More