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Best Western La Grande Hacienda

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Best Western La Grande Hacienda
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120 Reviews from our TripAdvisor Community

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Showing 118: English reviews
Johnsburg, United States
Reviewed 31 May 2016

Hotel was fine except the bathroom floor was very dirty. The grout and floor need a deep cleaning. We have stayed at this hotel before and the floor in the other room was the same. We purchased bath mats for the floor!

Review collected in partnership with Best Western
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Helpful?
Thank William W
BWjanelle_2016, Manager at Best Western La Grande Hacienda, responded to this review

Thank you very much for taking the time to review our hotel and your stay. We are looking forward to a remodel of our rooms over a 3 year time span that will include beautiful new floors in our bathrooms. Please, come stay with us again and check on our progress. We look forward to having you as our guest...

Mondamin, Iowa
Reviewed 12 May 2016

A. Easy to find B. Plenty of parking C. Friendly folks D. Clean & quiet E. Fast internet & a good roller chair F. Good breakfast served in a comfortable setting The above is why I stay here when working this area.

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Thank John H
BWjanelle_2016, Manager at Best Western La Grande Hacienda, responded to this review

Thank you for choosing the Best Western as your home away from home. My staff and I look forward to having you as our guest again soon! Sincerely, Manager - Janelle Greer

Aurora, United States
Reviewed 16 March 2016

With only 3 choices in Cherokee, IA, I would recommend the Best Western. They are in the process of remodeling, but this did not interfere with our stay at all. New beds, New pool furniture, New lighting, Towels were very nice. Breakfast is sort of standard fare - coffee is way too weak!!! Still a very nice place to stay...

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Thank Cathy D
BWjanelle_2016, Manager at Best Western La Grande Hacienda, responded to this review

Thank you so much for taking the time to review our hotel. Our staff takes pride in making sure your stay is a great success. We look forward to having you as our guest soon, and next time, we'll even make sure your next cup of coffee - is just right! Sincerely, Manager - Janelle Greer

Portland, United States
Reviewed 15 February 2016

Great staff, good value and clean. The hotel is also embarking on a 3-yr renovation. Staff was very friendly and helpful, snow was cleared effectively. Only issue was wifi which did not work for laptop, only for apple devices.

Review collected in partnership with Best Western
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Thank Kevin G
BWjanelle_2016, Manager at Best Western La Grande Hacienda, responded to this review

Thank you for taking the time to review our hotel. If you should have internet trouble anytime you are with us, please let us know. We'd love to help you troubleshoot your device and make sure everything is in proper working order. We look forward to having you as our guest next time you visit the area. Sincerely, Manager -...

Mondamin, Iowa
Reviewed 21 January 2016

They offer a fair rate, good bed, large room, and the place is extra clean. - so I stay here when in the area. Good Mex food next door or several options down town - 10 blocks? I understand why they have a large repeat customer base.

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1Thank John H
Best Western C, Manager at Best Western La Grande Hacienda, responded to this review

John, thank you for your review. We appreciate your loyalty to our brand and enjoy your company when visiting. We look forward to having you as our guest soon!

Audubon, Iowa
Reviewed 21 January 2016

Breakfast had a nice variety. The room was quiet and spacious. Fridge and microwave in room, comfortable bed. However, one of the 2 beds in my room had visible hair and dark lint balls on the sheets. The 2nd bed was OK so I did not have to report my concern during my stay. Comfortable heat in room for the...

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Thank Rhonda S
Best Western C, Manager at Best Western La Grande Hacienda, responded to this review

Rhonda, we are very sorry this incident occurred during your stay with us. This matter has been brought to our housekeeping departments attention and will be resolved. Thank you for taking the time to report this issue. We look forward to having you as our guest again soon!

Des Moines, Iowa
Reviewed 19 January 2016

Very nice room. Very good price. Nice pool. No hot tub. Great staff. Very clean. The MOST COMFORTABLE beds! We came in town for the Cherokee Blues Festival, and stayed here, because they were offering a 'package deal' and didn't have very high expectations, but we were both very surprised and happy when we saw the room. Also, when we...

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Thank I6086HEmichelleb
BWjanelle_2016, Manager at Best Western La Grande Hacienda, responded to this review

Thank you for your wonderful review regarding our Jazz Package/Hotel. We have offered this package for several years and have had a great success. Thank you again for taking part of this music festival. Our staff does a wonderful job in creating a clean and comfortable environment for our guest. We look forward to seeing you at next year's event,...

Waterloo
Reviewed 28 December 2015

Very nice room, clean, comfortable and quiet; I was surprised at how nice it is, especially when I am more used to 4 star hotels when I travel for business. The breakfast was excellent in a very nice dining room. Will stay here again when visiting relatives.

Review collected in partnership with Best Western
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Thank Scott P
Best Western C, Manager at Best Western La Grande Hacienda, responded to this review

Scott thank you so much for the excellent review. Our staff takes pride in our cozy little Hacienda, and in welcoming all our wonderful guest. We look forward to having you come visit us again soon. Please think of us again when you visit the area. We hope to have a new look soon with the same warm comforts of...

Burnet, United States
Reviewed 9 December 2015

Several years ago a friend told me about the Best Western in Cherokee, Iowa. I stayed there while visiting the area a few weeks later and have stayed there everytime I am in that area. And the place keeps getting better and better. The rooms seem to all have been upgraded. Staff members from the maintenance man to the clerks...

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Thank Bryan B
Best Western C, Manager at Best Western La Grande Hacienda, responded to this review

Bryan, thank you so much for staying with the Best Western La Grande Hacienda while your family visits this area. We look for to having you as our guest every time. We are working on renovations to make our rooms even more comfortable for our guest, so please continue to come visit for some exciting changes. Have a wonderful Holiday...

Urbandale, United States
Reviewed 30 November 2015

The kids loved the pool. The adults loved the pillows!!! The staff was extremely helpful when I made phone calls prior to our stay and also during check-in. The rooms were clean and were larger than many we've stayed in. Breakfast was great, with waffles, biscuits and gravy and more!! We will stay here again when we are in Cherokee,...

Review collected in partnership with Best Western
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Helpful?
Thank Jeanie M
Best Western C, Manager at Best Western La Grande Hacienda, responded to this review

Jeannie thank you so much for your review! I am very happy to hear you enjoyed your stay with us at the Best Western La Grande Hacienda. I'm am sorry about not having any eggs for breakfast, but I am happy to report we ran out due to a large number of guest. On your next stay, we hope to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Best Western La Grande Hacienda,located in Cherokee IA offers quality accomodation to people coming to Cherokee County,IA.We offer nice spacious rooms,with complementary WI-FI,Complementary HOT Breakfast including Sausages/Eggs/Fresh Hot Waffles along with a nice selection of Milk,Juices,Fruits,Yogurt,Cereals,Breads.Our Friendly Staff tries their best to take care of your needs,while in Cherokee IA.We also have a Business Center as well as Indoor Pool.We look forward to be your host hotel while in Cherokee IA ... more   less 

Additional Information about Best Western La Grande Hacienda

Address: 1401 North 2nd Street, Cherokee, IA 51012
Region: United States > Iowa > Cherokee
Price Range: $103 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western La Grande Hacienda 2.5*
Number of rooms: 54
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Also Known As:
Best Western Cherokee
Cherokee Best Western
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Questions & Answers

Questions? Get answers from Best Western La Grande Hacienda staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose an outside room for the windows. Long term, breakfast here is great but the same thing 7 days a week gets old!”
 of 5 bubbles jake051, 10 Nov 2016 | Read review
“Exterior room, away from the pool.”
 of 5 bubbles Takingeachroad, 13 Oct 2016 | Read review
“I prefer the back (north) section although all rooms are clean, quiet and comfortable.”
 of 5 bubbles 952bryanb, 26 Jun 2016 | Read review
“If you have kids, or like to swim, ask for a room close to the pool.”
 of 5 bubbles 952bryanb, 9 Dec 2015 | Read review
“Avoid room 118, high traffic area and loud.”
 of 5 bubbles Jasski, 29 Oct 2014 | Read review
5 of 5