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Country Inn & Suites By Carlson, Des Moines West

Expedia.comUS$93*
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#1 of 8 Hotels in Clive
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Country Inn & Suites By Carlson, Des Moines West
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551 Reviews from our TripAdvisor Community

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Showing 549: English reviews
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Reviewed 2 weeks ago

perfect & comfortable. Great beds and the rooms are spacious great location, lots of restaurants very nearby clean, friendly and very helpful great staff. Everybody was so nice Des Moines has grown up and I feel this is the #1 place to work out of. you could have meetings there also

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank robertkS8829GZ
CSM_HotelManager, Manager at Country Inn & Suites By Carlson, Des Moines West, responded to this review

Thank you for leaving us a review. We strive to offer all of our guests a great experience while staying with us. We are glad to hear you had a comfortable visit and were able to meet our incredible staff. We hope to welcome you back again soon!

Kimberling City, Missouri
HOTEL’S FAVOURITE REVIEW
Reviewed 15 August 2016 via mobile

We were in Des Moines for 3 days for our daughter's wedding and chose this hotel because of it's convenience for the church and the reception venue.....and we're so glad we did! It's a very clean, quiet and comfortable hotel. The staff is terrific and very helpful. They went out of their way to get our room cleaned while we...

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Helpful?
Thank Kae S
About Hotel's Favourite Review
CountryInnlManager, General Manager at Country Inn & Suites By Carlson, Des Moines West, responded to this review

Dear Kae S, Thank you for the great review. We are so happy to read that you enjoyed your stay and that our staff was able to take care of you. We hope to see you again soon.

Menomonee Falls, Wisconsin
Reviewed 2 weeks ago via mobile

Room and property so clean and well taken care of!! Pool was pristine and whirlpool a relaxing end to day of touristing in IA. Coffee maker in the bathroom bothers me but I got my coffee at breakfast so ALL GOOD!

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Helpful?
Thank Sara H
CSM_HotelManager, Manager at Country Inn & Suites By Carlson, Des Moines West, responded to this review

Thank you for taking the time to leave a review, Sara. It is great to hear that you enjoyed your stay with us. We do our best to offer clean rooms and awesome amenities for our guests to use. We hope to see you again soon!

Bloomington, United States
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank terrir882
CSM_HotelManager, Manager at Country Inn & Suites By Carlson, Des Moines West, responded to this review

Manhattan, United States
Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank carlasH4179PG
CountryInnlManager, General Manager at Country Inn & Suites By Carlson, Des Moines West, responded to this review

Reviewed 3 weeks ago via mobile

I had high hopes after reading the reviews. But. I have to be honest it was average at best. It's a little bit dirty. My daughters bed had a shaving razor cap under the covers, can't image how that got into the sheets if the sheets were changed. The free breakfast was nice. The desk staff was friendly. They did...

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Helpful?
Thank jennifer l
CountryInnlManager, General Manager at Country Inn & Suites By Carlson, Des Moines West, responded to this review

Thank you for the feedback. I do sincerely apologize for the cleanliness issue you experienced. I will get with my housekeeping to ensure everything is getting done correctly. We have high expectations for ourselves along with our guests. If i may help you with anything else, please feel free to contact me. Thank you and have a great day! -Eric...

Cold Spring, United States
Reviewed 3 weeks ago

The staff was wonderful and treated us as if we were family. The hotel was very clean & well maintained. The cookies served daily were of the same quality as my Aunties. Breakfast was delight and varied slightly everyday.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Renate S
CountryInnlManager, General Manager at Country Inn & Suites By Carlson, Des Moines West, responded to this review

Thank you for your review! I am thrilled you felt a part of our Country Inn family while you were here with us. Have a great day! -Eric Bridges, GM Country Inn & Suites West Des Moines ebridges@csmcorp.net 515-223-9254

Storm Lake
Reviewed 3 weeks ago

We stayed here with my sister-in-law's family on a Saturday night. We booked through hotels.com and asked for 3rd floor and rooms next door. We got 3rd floor and our rooms were only one room in between, so it was excellent. It was quiet, clean, excellent breakfast with make your own waffles with fresh blue berries, hot scrambled eggs and...

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Helpful?
Thank Russ C
CountryInnlManager, General Manager at Country Inn & Suites By Carlson, Des Moines West, responded to this review

Thank you very much Russ! I am glad we were able to accommodate your requests and that you enjoyed the our amenities. If you are ever in the area again, I trust we will be able to meet your expectation again. Have a terrific rest of your week. -Eric Bridges, GM Country Inn & Suites West Des Moines ebridges@csmcorp.net 515-223-9254

Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank 857julianeh
CountryInnlManager, General Manager at Country Inn & Suites By Carlson, Des Moines West, responded to this review

Allison
Reviewed 4 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Dana U
CSM_HotelManager, Manager at Country Inn & Suites By Carlson, Des Moines West, responded to this review

38 photos of this hotel

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly renovated hotel in western suburbs (Clive) of Des Moines. Beautifully landscaped property features one of the largest indoor swimming pools in the West Des Moines area. Extensive renovation in spring of 2012 includes many upgrades to guestrooms, breakfast room, public space and pool area. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Des Moines West

Address: 1350 NW 118th St, Clive, IA 50325-8202
Region: United States > Iowa > Clive
Price Range: $145 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Des Moines West 3*
Number of rooms: 104
Reservation Options:
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Also Known As:
Country Inn & Suites - Des Moines West Hotel Clive
Country Inn And Suites - Des Moines West
Country Inn Clive
Clive Country Inn
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Des Moines West staff and other travellers.
3 questions
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8 months ago
8 months ago
Buckeye, Arizona
over a year ago

See all questions (3)

Questions? Get answers from Country Inn & Suites By Carlson, Des Moines West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for 3rd floor”
151amyc, 2 May 2017 | Read review
“Try getting a room on the west side of the hotel for a little less light in the morning.”
  • Alarm clock
  • TV and Chair
  • Bedroom and living space
  • microwave and refrigerator
  • Living Space, Desk and entryway
  • Accesible Bathroom
  • Accesible Bathroom
Sid_and_Roxy, 17 Apr 2017 | Read review
“Room 312 was a King suite with hot tub and we were told this is their "nicest" room! It did not disappoint!”
150alisonm, 15 Feb 2017 | Read review
“a room not by the back door where the employees are smoking”
kimpY9521AK, 3 Feb 2017 | Read review
“Couple week before I was at Best Western, it was good.”
  • Hard to sleep smelling some degree of urine and moldy odor
mcgregorh, 29 Jun 2016 | Read review
5 of 5
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US$93* /night
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Prices are for 1 room, 2 adults
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