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Holiday Inn Express Hotel & Suites Council Bluffs

216 reviews
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Traveller (23)
Room & Suite (28)
Dining (5)
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Overview
  • Excellent55%
  • Very good24%
  • Average10%
  • Poor6%
  • Terrible5%
Travellers talk about
“pancake machine”(6 reviews)
“great hotel”(17 reviews)
“front desk”(29 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
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Rooms
Mar. 5Mar. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (216)Write a Review
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Traveller rating
114
52
22
15
12
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LanguageEnglish
114
52
22
15
12
Show reviews that mention
All reviewspancake machinegreat hotelfront deskmeeting roommovie theateromaha areaberkshire hathawaywould stay againbed was comfortablea great stayrooms are cleannice breakfastbassfree breakfastmissouri riverhiezoo
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1 - 5 of 215 reviews
Reviewed 3 days ago via mobile

I have made the trip back and forth across the country many times and this was by far the nicest hotel that I’ve stayed in. The room was so clean that it felt brand new. The general manager and staff couldn’t have been more welcoming...More

Thank Stephanie T
Hotel's Favourite
Reviewed 21 September 2017 via mobile

An AMC movie theatre next door, ruby Tuesday across the street, very comfy bed, quiet location, clean and comfortable rooms, wonderful shower, great price and great free breakfast! What else can you ask for! Coming back!!

1  Thank Martyn G
Response from Roy W, General Manager at Holiday Inn Express Hotel & Suites Council BluffsResponded 3 October 2017

WOW thanks for the great review!!! We are very happy that the location works so well for your needs. Keep those reviews coming our staff love to hear them. See you on your next visit with us. Roy Watson General Manager

Reviewed 4 weeks ago via mobile

I stay at this Hotel once a month for business and look forward to the smiling reception I get when checking in! Khoolesha is a great asset to this hotel and makes you feel very welcome with her great smile and happy personality! The hotel...More

Thank Janis H
Response from Roy W, General Manager at Holiday Inn Express Hotel & Suites Council BluffsResponded 4 weeks ago

Janis, WOW thank-you so much for the wonderful review it really means a lot to the team to get feedback from our guest. Thanks for mentioning our team members by name that helps me praise them and reward them for great service. We look forward...More

Reviewed 12 December 2017

I travel regularly for work, and always stay at this hotel when I'm in the area. The hotel staff are very welcoming and helpful, Josh does a great job of asking how I am and making sure to let him know if I need anything....More

Thank Jared W
Reviewed 11 December 2017 via mobile

He was to invested in my kids. He made them uncomfortable. He gave random kids candy and balloons. He told the females they should get in the got tub. He would not leave them alone. Would not recommend this hotel if you have kids.More

1  Thank Samantha69745
Response from Roy W, General Manager at Holiday Inn Express Hotel & Suites Council BluffsResponded 12 December 2017

I want to apologize from the bottom of my heart for making your kids uncomfortable. My goal is to make people feel at home while at our hotel and I failed miserable for you and your family. I have balloons and coloring books for families...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$120 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Council Bluffs
#4 Business Hotel in Council Bluffs
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$120 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Council Bluffs
#4 Business Hotel in Council Bluffs
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (23)
Room & Suite (28)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Michael K
30 June 2016|
AnswerShow all 6 answers
Response from Dennis W | Property representative |
Yes, all Holiday Inn Express Hotels have a pancake machine.
1
Vote
LeslieSantos
27 July 2015|
Answer
Response from Dennis W | Property representative |
21 years of age to check-in.
0
Votes
Room Tips
"3rd floor rooms are typically the best here. You do not have the patter of feet above you. 1st floor is..."
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"Skip this hotel all together!!!"
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"Areas away from the elevators are quieter because the ice and vending machines are there."
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"I ask nicely, if I want something. It usually works!"
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