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Hilton Garden Inn Omaha East/Council Bluffs

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Traveller (26)
Room & Suite (22)
Dining (3)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room service
Restaurant
Bar/Lounge
Airport transportation
Banquet Room
Business Centre with Internet Access
Casino and Gambling
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
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Room features
Air conditioning
Microwave
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
Mid-range
HOTEL CLASS
Hotel links
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Special Offer:Price Match Guarantee
Hotel deals
632Reviews
55Photos
4Q+A
45Room tips
Traveller rating
  • 345
  • 163
  • 63
  • 43
  • 19
Time of year
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Popular mentions
Nice hotel. Great indoor pool and hot tub. Nice, clean rooms. Great breakfast with hot and cold choices. Easy check in and check out. Parking was limited, with overflow sharing with casino parking. Kids loved the zoo.
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Hotel's Favourite
There are casinos, shopping and restaurants. Close to the zoo, one of the best. Then stop by lauretzen gardens which has seasonal flowers and is inside if it’s cold outside. You can get to the restaurants and the casino all inside.
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Response from DJ M, Manager at Hilton Garden Inn Omaha East/Council Bluffs
Responded 4 weeks ago
Dear Hiltys, Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Omaha East/Council Bluffs to your liking. Sincerely, Tonia Heller Assistant General Manager Hilton Garden Inn Omaha East/Council Bluffs tonia.heller@hilton.com 712-309-9000
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This is not up to the standard of a Hilton Garden Inn. It resembles a Super 8 budget motel. Parking is negligible as it is attached to a casino which shares the lot. We arrived after a long drive to discover we couldn’t find a parking spot. Then, we learned there was no hot
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Response from DJ M, Manager at Hilton Garden Inn Omaha East/Council Bluffs
Responded 1 week ago
Dear Carolo22, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room bathroom. I will address your feedback directly with our team. If there is anything else I can do for you, please contact me at the phone number or email below. Sincerely, Tonia Heller Assistant General Manager Hilton Garden Inn Omaha East/Council Bluffs tonia.heller@hilton.com 712-309-9000
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I was always happy with the HGI at Council Bluffs, but lately, especially this last visit, the level of service has taken a dive, as has the breakfast. As a Hhonors Gold member, I get breakfast coupons with my room. Next time, I’ll pass and head to McDonalds instead. The cook
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Response from DJ M, Manager at Hilton Garden Inn Omaha East/Council Bluffs
Responded 2 weeks ago
Dear Scotty, Thank you for taking a moment to share your experience. I am unhappy to hear you found the Hilton Garden Inn Omaha East/Council Bluffs not to your liking. Sincerely, Tonia Heller Assistant General Manager Hilton Garden Inn Omaha East/Council Bluffs tonia.heller@hilton.com 712-309-9000
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Very clean facility. Desk staff is very friendly and helpful. Rooms are spacious, bathrooms clean. The breakfast always has good selections, the food in the buffet is always fresh. The staff always insures my coffee is full.
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Review collected in partnership with Hilton Garden Inn
Response from DJ M, Manager at Hilton Garden Inn Omaha East/Council Bluffs
Responded 4 weeks ago
Dear Meander Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Omaha East/Council Bluffs to your liking. Sincerely, Tonia Heller Assistant General Manager Hilton Garden Inn Omaha East/Council Bluffs tonia.heller@hilton.com 712-309-9000
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Laundry Room
Nice desk area
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Do you have to go outside to go to the casino?
The casino and the hotel are connected so you do not need to go outside.
0 votes
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Does the room come with breakfast
Breakfast is not included in your room rate. They offered us an expensive full buffet or a cheaper continental breakfast.
1 vote
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Does the room come with breakfast
No it does not. They do offer an all you can eat breakfast for $9.95. Eggs, omelets, waffles all prepared to order. Very good.
2 votes
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The room we stayed in had a safe in the closet.
0 votes
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"Don't use the shuttle if you want to have a ride back to the hotel."
"Next to the casino"
"big Our handicap room was a long walk to the elevator. If that's a issue you may want to ask for a room closer to the elevator."
"All rooms appeared good to me."
"back side of the hotel is more quiet."
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PRICE RANGE
US$112 - US$282 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn omaha east/council bluffs hotel council bluffs
LOCATION
United StatesIowaCouncil Bluffs
NUMBER OF ROOMS
153
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