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Hilton Garden Inn Omaha East/Council Bluffs

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Hilton Garden Inn Omaha East\/Council Bluffs
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484 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Omaha East/Council Bluffs
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Showing 482: English reviews
Grand Island, Nebraska
Reviewed 18 February 2017

If you want to go to the Horseshoe casino more than one day/night in a row it IS the place to stay! Simply take the elevator and one hallway and you are inside!! The entire walk from our room to the security stand took approximately 7 minutes or less!!!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank B9811QIphilipd
DJ M, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Dear B9811QIphilipd, Thanks for the great review about your recent stay with us. I am so glad you enjoyed our hotel as much as you did. Hope to see you in the future.

Carl Junction, Mo
Reviewed 18 February 2017

We stayed here for 2 nights while my husband worked in Omaha. The beds were hard as cement and couldn't be softened with the dial on the mattress. They are memory foam type and very hard to turn over in and get out of. Everything was frozen solid in the refrigerator. Bathroom is tiny and old-fashioned. No hot water for...

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Helpful?
Thank qbaird
DJ M, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Dear qbaird, Thanks for leaving us your honest feedback about your stay with us. I do apolgozie for the unsatisifactory stay you had during your stay. I will make sure to adress these issues going forward so it will not happen again.

Fort Walton Beach, Florida
Reviewed 14 February 2017

I have stayed here many times. It is attached to the Horseshoe Casino in Council Bluffs which is adjacent to the Mid America Center and across the street from a large Bass Pro Shop. The staff always goes out of their way to be friendly and helpful. No free breakfast is the only negative.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 311bigguy
DJ M, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Dear 311bigguy, Thanks for the great review about your recent stay with us. I am so glad you enjoy the location of the hotel. I do apologize about not having free breakfast, if you need anything else please feel free to reach out to me.

Johnston, Iowa
Reviewed 7 February 2017

We stayed at Hilton because our daughter had a gymnastics competition at the Mid America Center. Very convenient. Breakfast staff was awesome. They were friendly and prompt. Would stay there again. Food was also good.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank jkmsanders3
DJ M, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Dear jkmsanders3, Thanks for the great review about your recent stay with us, and I am that you enjoyed your stay with us. Thanks again and hope to do business with you in the future.

Council Bluffs, United States
Reviewed 31 January 2017

Rooms and staff are above average. They were very friendly and knowledgeable about the hotel and amenities. Extras were good to such as bar, pool, hot tub, work out room. and casino. Parking was the only down side.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank stefanbO5772PY
DJ M, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Dear stefanb05772ZPY, Thanks for the great review about your recent stay at the Hilton Garden Omaha East/Council Bluffs. I am so glad you enjoyed the hotel as much as you did. Thanks again and I hope to do business with you in the future.

Colorado Springs, Colorado
Reviewed 30 January 2017

A beautiful hotel attached to the Horseshoe Casino. Not the greatest views of the city or river but great access to downtown Omaha or Manawa area for food and shopping. Clean rooms, comfortable beds, nice staff.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 840chadp
DJ M, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Dear 840chadp, Thanks for the great review about your recent stay with us. I am so glad you enjoyed the location of the hotel, as we are in a great spot. Thanks again and hope to do business with you soon.

Reviewed 24 January 2017

Might be okay if you are staying as a couple or for business. Though, for a family of 5 this wasn't a great hilton experience. We have HHonors and stay Hilton exclusive so we have come to expect certain things. This hilton has a horrendous parking situation outside. If you come after the 4pm or so check-in time be prepared...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Missy P
DJ M, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Dear Missy P, I am so sorry your experience wasn't up to expectations, as we strive to make sure every guest has a great experience. If you would like to talk to me more feel free to call the hotel directly. Thanks and have a great weekend.

Denver, United States
Reviewed 19 January 2017

Room was fine much like any other HGI. There was a Manager's Reception on Wed. this was nice. Nasty stain on carpet but otherwise room was clean. There is a Casino next door if you are interested in Gambling. I am not. Did not realize that this was next door. Not much else around the hotel. The Parking is horrible...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Patricia A C
DJ M, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Dear Patricia, Thanks for staying with us and giving us your honest feedback. We always like to hear from our guest on ways we can improve. Thanks again and I hope you do business with us again.

South Dakota
Reviewed 15 January 2017

Had a nice stay. Was upgraded as a Diamond into a Junior Suite as we drove in at 12:30am with my three yr old daughter. Beds were what has been expected from past stays. This hotel is attached to the Horseshoe Casino so it can be loud but you hear nothing once past the elevators.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank aspenedelen
DJ M, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Dear Aspenedeln, Thanks for the great review about your recent stay with us. I am glad that we were able to upgrade you to a Jr. Suite as a diamond member you are one of our most loyal guests. Thanks again and hope to do business with you.

Ames, Iowa
Reviewed 12 January 2017

Great place to stay! Friendly staff, very clean facilities, and has great amenities as well. There is also a casino connected to it. Very close to the main highway system. ... Council Bluffs is a little spread out, but this hotel is close to Restaraunts, gas stations, fast food,and a movie theater.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank H2308QR
DJ M, General Manager at Hilton Garden Inn Omaha East/Council Bluffs, responded to this review

Dear H2308QR, Thanks for the great review about your recent stay with us at the HGI Council Bluffs. I am glad you really like the location of the hotel. Hope to do business with you in the future.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Omaha East/Council Bluffs

Address: 2702 Mid America Dr, Council Bluffs, IA 51501-8291
Region: United States > Iowa > Council Bluffs
Price Range: $163 - $352 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Omaha East/Council Bluffs 3*
Number of rooms: 153
Reservation Options:
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Also Known As:
Hilton Garden Inn Omaha East/Council Bluffs Hotel Council Bluffs
Hotel Style:
#1 Business Hotel in Council Bluffs
#1 Romantic Hotel in Council Bluffs
#1 Casino Hotel in Council Bluffs
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Omaha East/Council Bluffs staff and other travellers.
3 questions
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Newton, Iowa
11 months ago
Newton, Iowa
11 months ago
over a year ago

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Questions? Get answers from Hilton Garden Inn Omaha East/Council Bluffs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for higher floor”
Noshitreview2, 25 Mar 2017 | Read review
“Rooms away from elevator would probably be quieter”
qbaird, 18 Feb 2017 | Read review
“Quiet rooms face the dog track”
brentw2015, 19 Nov 2016 | Read review
“Avoid the lower floors over the banquet halls and meeting rooms.”
hcarnaby, 17 May 2016 | Read review
“I always request top floor away from the elevator.”
647kimv, 10 Feb 2016 | Read review
5 of 5