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Hilton Garden Inn Omaha East/Council Bluffs

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Traveller (26)
Room & Suite (36)
Pool & Beach (3)
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Overview
  • Excellent57%
  • Very good26%
  • Average9%
  • Poor6%
  • Terrible2%
Travellers talk about
“horseshoe casino”(83 reviews)
“front desk”(79 reviews)
“hotel guests”(9 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
Offers from Hilton Garden Inn Omaha East/Council Bluffs
Special Offer:Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Omaha East/Council Bluffs
Special Offer:Double Points, Every Stay
Hotel deals
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (577)
There are newer reviews for Hilton Garden Inn Omaha East/Council Bluffs
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All reviewshorseshoe casinofront deskhotel guestsnice hoteldog trackairport shuttlegreat place to stayexcellent staywould definitely stay here againmid america centerbass pro shopclean roomslobby areapleasant stayconvention centerhot tubfree shuttle
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21 - 25 of 575 reviews
Reviewed 7 February 2018 via mobile

It shouldn’t take 45 minutes for a Cobb salad and a cup of soup. There are 5 other people in the restaurant. The blonde bartender is more worried about showing pictures of her life to the customers at the bar than trying to check on...More

Thank kcchiefs91
Response from DJ M, General Manager at Hilton Garden Inn Omaha East/Council BluffsResponded 9 February 2018

Dear kcchiefs91, Thanks for the review about your recent stay with us. I do apologize that our restaurant service was under par during your stay with us. I will make sure to touch base with the staff. If you want to reach out to me...More

Reviewed 6 February 2018

Nice hotel and location, however rooms are a bit tired - noticed multiple stains throughout the room - couch, bathtub (rust along whole bottom), hair in the sink, screen off the window laying on the ground. Staff was vey friendly, but seemed to be stretched...More

Review collected in partnership with Hilton Garden Inn
Thank Chris C
Response from DJ M, General Manager at Hilton Garden Inn Omaha East/Council BluffsResponded 7 February 2018

Dear Chris, Thanks for the review about your stay with us at the Hilton Garden Inn. I do apologize about some of the issues you had during your stay with us. I will make sure to follow up with my staff. Thanks again.

Reviewed 3 February 2018

We enjoyed the hotel. People were professional and courteous and facilities were perfect. Nice and comfortable environment!! Hotel was clean and warm. Food at the restaurant was delicious and they had a great variety. Thanks for the service.More

Review collected in partnership with Hilton Garden Inn
1  Thank Cecyl11
Response from DJ M, General Manager at Hilton Garden Inn Omaha East/Council BluffsResponded 5 February 2018

Dear Cecyl11, Thank you for taking the time out of your busy day to fill out our survey. I would like to thank you for your business, it is a loyal guest like you that make working for Hilton Garden Inn Omaha East/Council Bluffs such...More

Reviewed 31 January 2018 via mobile

I am a Hilton girl, love their customer service no matter what the situation. When you walk in it is warm and beautiful. When I got to my room I was greeted with a cozy room. It is so cold outside for someone who lives...More

1  Thank NatselMGMT
Response from DJ M, General Manager at Hilton Garden Inn Omaha East/Council BluffsResponded 2 February 2018

Dear NatselMGMT, Thanks for great review about your stay with us. I am glad you enjoyed your stay with us as much as you did. I hope to do business with you again in the future.

Reviewed 27 January 2018

This hotel is connected to a casino. The casino has smoking. I don’t recall the smoking smell in our stay before, but it’s sure here now. Check in was okay, no greeting really but we got checked in okay. As we walked toward the elevator...More

Thank Richard B
Response from DJ M, General Manager at Hilton Garden Inn Omaha East/Council BluffsResponded 29 January 2018

Dear Richard B, Thanks for the review about your recent stay with us. I do apologize about the smoke smell from the casino, we do wok on keeping that out of our hotel. I hope to do business again with you in the future. Thanks

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Most Booked Properties in Council Bluffs, IA
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Shuttle Bus Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Casino and Gambling
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$121 - US$303 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Council Bluffs
#1 Business Hotel in Council Bluffs
#1 Casino Hotel in Council Bluffs
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$121 - US$303 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Council Bluffs
#1 Business Hotel in Council Bluffs
#1 Casino Hotel in Council Bluffs
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (26)
Room & Suite (36)
Pool & Beach (3)
Dining (2)
Business Centre & Event Rooms (9)
Questions & Answers
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richcannon7
May 14, 2016|
AnswerShow all 4 answers
Response from Martyn G | Reviewed this property |
NOpe. You hav eto pay like 12 bucks for it
0
Votes
richcannon7
May 14, 2016|
AnswerShow all 3 answers
Response from gilliwag | Reviewed this property |
No it does not. They do offer an all you can eat breakfast for $9.95. Eggs, omelets, waffles all prepared to order. Very good.
1
Vote
nikidcc
May 9, 2015|
AnswerShow all 3 answers
Response from Ange J | Reviewed this property |
The room we stayed in had a safe in the closet.
0
Votes
Room Tips
"back side of the hotel is more quiet."
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"Ask for 1st floor"
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"Even numbers face the west so you don't have to look at a roof."
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"A middle room , on the top floor."
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