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Ameristar Casino Hotel Council Bluffs

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Ameristar Casino Hotel Council Bluffs
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234 Reviews from our TripAdvisor Community

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There are newer reviews for Ameristar Casino Hotel Council Bluffs
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Showing 234: English reviews
Aurora
Reviewed 8 April 2016

I have been to Ameristar Hotel Casino many times. The rooms are exceptional & clean. The service is fantastic. When making reservations, they do everything they can to get you what you want. The food is very good here and the bar has entertainment along with good food. There are lots of slots machines & tables for gambling. Of all...

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Helpful?
Thank D541RCcarola
Joseph S, Social Media Specialist at Ameristar Casino Hotel Council Bluffs, responded to this review

Thank you very much for your five star review. We are thrilled to hear you find our level of service so exceptional. We look forward to welcoming you back for many more visits to come.

Bellevue, Nebraska
Reviewed 31 March 2016

Their rooms are excellent, some come with a Jacuzzi bath which is a wonderful experience after a long hard day! The hotel restaurants range from full service to a Buffet and the food is prepared with precision and care. The gaming experience on the boat is second to none, the boat is always clean and the hosts and servers are...

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Helpful?
Thank mickiepj
Joseph S, Social Media Specialist at Ameristar Casino Hotel Council Bluffs, responded to this review

Thank you for taking the time to write such a thoughtful review. We are proud to offer outstanding accommodations, amenities and service to our guests. We hope to welcome you back soon!

Reviewed 15 March 2016 via mobile

Great Everything! Food-Room-Atmosphere! Highly recommend. Can't wait till I can stay again. Friendly Staff. Beautiful Clean accommodations. The Massive Pretzels in the Bar & Grill are phenomenal! So are the Wings!!!! Pizza was yummy in the tummy too!

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1Thank Boyd B
Joseph S, Social Media Specialist at Ameristar Casino Hotel Council Bluffs, responded to this review

Thank you for taking the time to write this review. We are looking forward to welcoming you back!

Nebraska
Reviewed 13 March 2016 via mobile

AMERISTAR is one of the cleanest hotels around.. They have let me check in early numerous times during the week if a room available and cleaned..All of their rooms are inspected after being cleaned..Beds are comfortable.. My kids really enjoy the pool . The casino is always clean as well and has way better payout than Total rewards ones.. The...

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Helpful?
Thank Laura D
Joseph S, Social Media Specialist at Ameristar Casino Hotel Council Bluffs, responded to this review

Thank you so much for taking the time to write this review! We pride ourselves on offering outstanding service and accommodations.

Reviewed 10 March 2016 via mobile

I earned 2 free nights a week & the hotel staff treats us like we are spending a million dollars. lol Nice hotel staff, friendly. Rooms are great & clean. Thank you. The casino on the other hand is a different story. So we do spend a lot of time in the room.

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Helpful?
Thank Dawn D
Joseph S, Social Media Specialist at Ameristar Casino Hotel Council Bluffs, responded to this review

Thank you for your review! We pride ourselves on providing a warm and welcoming environment for our guests.

Council Bluffs, Iowa
Reviewed 3 March 2016

We end up breaking even when we go here, and that usually includes buying dinner at one of the restaurants. So, I guess a free meal, which is great because the food and service are awesome. Plus, you get free drinks while you're gaming so that's a big plus.

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Helpful?
Thank Ari D
Joseph S, Social Media Specialist at Ameristar Casino Hotel Council Bluffs, responded to this review

Thanks for your review! Happy to hear you enjoy our restaurants and gaming experience. We look forward to welcoming you back!

Sheboygan, Wisconsin
Reviewed 16 February 2016

I enjoy coming to this casino and typically do well on the slot machines. I don't like the how the casino is so cramped to get around the slot machines on the main level. Both the lower level and upper level are much better. The payouts are ok and enough to keep ya going for awhile. I haven't eaten at...

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Helpful?
Thank FotoOp0213
Joseph S, Social Media Specialist at Ameristar Casino Hotel Council Bluffs, responded to this review

Thank you for your feedback! We really appreciate hearing from our guests about how we can improve. We're looking forward to welcoming you back!

Reviewed 2 February 2016

First impression is nice, better than expected. Casino is a little small but there is 3 floors so plenty of machines and table to take your money. But be aware if there is a band playing in the sports bar that evening everyone in that Hotel will hear it. We were on the fifth floor and were kept awake by...

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Helpful?
Thank Colton H
Joseph S, Social Media Specialist at Ameristar Casino Hotel Council Bluffs, responded to this review

Thank you for taking the time to write this review. We appreciate hearing from our guests on how we can improve our guest experience and look forward to sharing your feedback with our leadership team.

Reviewed 26 January 2016 via mobile

Beware!!!! I stayed at this hotel on the 15th of Jan. I received a call today the 26th of January . I promptly called them back as they had left a voicemail. Thats when they accused me of stealing their laundry and I.had a chance to bring it back??? why on earth would they bring up the issue 11 days...

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Helpful?
Thank klineJ45
Joseph S, Social Media Specialist at Ameristar Casino Hotel Council Bluffs, responded to this review

Thank you for your review. We encourage you to reach out to our Guest Experience Manager, Bethany at bethany.seidel@ameristar.com to discuss this issue further.

Grand Island, Nebraska
Reviewed 14 January 2016

Ameristar has the most comfortable beds and the rooms are always clean and inviting. We have stayed at one of the other casino's one time and we were not impressed with the accommodations. I have a host, Jana and she is truly awesome. She is very responsive to our needs. I would recommend Ameristar to anyone that would like a...

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Helpful?
Thank bkhoovers
Joseph S, Social Media Specialist at Ameristar Casino Hotel Council Bluffs, responded to this review

Thank you so much! We are happy to hear you enjoy yourself when you visit. We appreciate you taking the time to write such a wonderful review.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
Official Description (provided by the hotel)
Ameristar Casino Hotel Council Bluffs features 160 luxurious rooms that are tastefully decorated, many of which include panoramic views of the Missouri River. Ameristar Council Bluffs is proud to boast the largest riverboat casino in Iowa. This casino in Council Bluffs is 38,500-square-feet includes a selection of popular slot and table games. Ameristar Casino Hotel in Council Bluffs includes four dining options, a supervised kids activity center, video game arcade and an indoor swimming pool. ... more   less 

Additional Information about Ameristar Casino Hotel Council Bluffs

Address: 2200 River Road, Council Bluffs, IA 51501
Region: United States > Iowa > Council Bluffs
Price Range: $143 - $440 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ameristar Casino Hotel Council Bluffs 4*
Number of rooms: 160
Reservation Options:
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Hotel Style:
#5 Romantic Hotel in Council Bluffs
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Questions & Answers

Here's what travellers have asked, with answers from Ameristar Casino Hotel Council Bluffs staff and other travellers.
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Questions? Get answers from Ameristar Casino Hotel Council Bluffs staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't believe it when they advertise a seafood buffet”
 of 5 bubbles 279gregs, 23 Mar 2017 | Read review
“If you want a view you will need to pay a bit more and a higher floor. Not worth it for us this trip.”
 of 5 bubbles bmorgan104, 17 Mar 2017 | Read review
“Get the rooms with the Jacuzzi!!!”
 of 5 bubbles mis12cuerdas, 14 Mar 2017 | Read review
“Go to Omaha”
 of 5 bubbles robertsJ8565RW, 9 Mar 2017 | Read review
“Check in at front before parking in the underground lot”
 of 5 bubbles Croclee, 26 Nov 2016 | Read review
5 of 5