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Red Roof Inn & Suites Omaha - Council Bluffs

Expedia.comUS$59*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Red Roof Inn & Suites Omaha - Council Bluffs
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174 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn & Suites Omaha - Council Bluffs
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Showing 174: English reviews
Wichita, Kansas
Reviewed 3 July 2016

We took a short trip to visit the Henry Doorly Zoo and booked this hotel. First of all it is pricey for service and room. When I checked in there was only 1 front desk person who was pulled in 4 different directions. Lobby was filled with coolers, sleeping bags and was just very unwelcoming. The room was redone with...

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Helpful?
Thank Mary C
Dalton V, General Manager at Red Roof Inn & Suites Omaha - Council Bluffs, responded to this review

We're sorry your stay did not meet your expectations. At Red Roof, we strive to ensure every guest has an enjoyable stay. We hope you give us the opportunity to give us another chance and hope to see you again soon! Thank you for your feedback.

Chicago, Illinois
Reviewed 1 July 2016

We had a very difficult time finding a room in this area based on all the activities over the weekend. We called in and made a reservation, paid for it and arrived 10 minutes later at the front desk. NO ONE seems to know about our reservation and it took us another 25 minutes to check in. The room was...

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Helpful?
Thank bently1017
Dalton V, General Manager at Red Roof Inn & Suites Omaha - Council Bluffs, responded to this review

I am sorry your experience was less thank pleasant. Although you state that we were "overprized" I think you would find we were very comparable if not better than other hotels in the area. I hope you had the opportunity to enjoy our pool and hot tub, flat screen HD TVs with over 300 channels including 3 free HBO channels,...

Philadelphia, Pennsylvania
Reviewed 23 June 2016

This is not necesserarily a hotel I would want to make an extended stay at, but it was clean, decent, with friendly staff... there were no major problems! Room had a strange set-up, with a bed rammed against the bathroom door in the corner of the room, and lots of open floor space on the other side, with the TV...

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Helpful?
Thank Anna C
Dalton V, General Manager at Red Roof Inn & Suites Omaha - Council Bluffs, responded to this review

Anna, Thank you for your feedback. I am not sure what room you stayed in that had that lay out but we have completed renovated the hotel and there are no rooms with layouts like that any longer. We have new flat screen TVs, sleeper sofas, coffee tables, lamps, beds, etc. We are pleased you found your room to be...

Reviewed 5 June 2016 via mobile

Hotel is under construction and was almost full when we called to reserve a room. Katie was very friendly and got us an awesome room for a great price. Room was large, clean and comfortable. My two dogs were welcomed with no fee and that is a big plus for us. We will definitely use Red Roof Inn again and...

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Helpful?
Thank Stephanie W
Dalton V, General Manager at Red Roof Inn & Suites Omaha - Council Bluffs, responded to this review

Thank you for your feedback and kind words! We are pleased you found our rooms to be "awesome", clean comfortable and affordable. Indeed we are a very pet friendly hotel as well so your dogs are just as welcome to stay at no extra charge! Thanks again for your feedback and hope to see you again soon.

Reviewed 27 May 2016

my room was very comfortable, the staff was nice the location was perfect within walking distance of all of the restaurants and department stores in the area. I really felt at home almost hating to have to leave... the front desk staff Kristin, the overnight desk clerk Chris, the Chris that does the morning breakfast Sara, Katie, Melissa and the...

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Helpful?
Thank Daryl O
Dalton V, General Manager at Red Roof Inn & Suites Omaha - Council Bluffs, responded to this review

Thank you for your response and such compliments for our staff and services! We genuiely are thrilled that you so thoroughly enjoyed your stay about found so many aspects of the hotel to your liking. We certainly appreciate your feedback and hope to see you again soon! Thanks again, Dalton

Meridian, Idaho
Reviewed 19 May 2016

Overall, a good place to stay with good bed, quiet room, and good breakfast meal. However, the entrance door closest to our room was not working properly and when I had to walk to the front of the motel to get in--and I told them the problem--I was told "We have had it fixed a couple of times and it...

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Helpful?
Thank Warren G
Dalton V, General Manager at Red Roof Inn & Suites Omaha - Council Bluffs, responded to this review

Thank you for your feedback, Warren. We are pleased you enjoyed your stay and apologize for the problems with the door. We have addressed your concerns and hope to see you again soon! Thanks again.

Reviewed 17 May 2016 via mobile

I had a wonderful stay and breakfast was really good and there was alot of different option to choose from and all the staff was great. Front desk staff was amazing and housekeeping was great as well. I will definitely return. They also have great shopping and lots of restaurants located around the area.

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Helpful?
Thank FoxyQueen
Dalton V, General Manager at Red Roof Inn & Suites Omaha - Council Bluffs, responded to this review

Thank you for your feedback and compliments! We are pleased you enjoyed your stay and found our staff friendly and location outstanding. We hope to see you again soon, thanks again.

Reviewed 30 April 2016 via mobile

The pictures are very misleading. They show you a nice room then you end up getting the cheap and dirty one. We had half a roll of toilet paper, no Kleenexes, light bulb was out and it looked like it hadn't been dusted in weeks. Ants were also all over the pool area. They also do not take out your...

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Helpful?
Thank Laitinen7
Dalton V, General Manager at Red Roof Inn & Suites Omaha - Council Bluffs, responded to this review

Thank you for your feedback, we are sorry your stay did not meet your nor our expectations. We wish you would have let us know your concerns so we could have attempted to address them during your stay. We hope you give us another opportunity to show you that our hotel is indeed a pleasant place to stay!

Reviewed 26 April 2016 via mobile

I recently stayed and i thought this place was absolutely amazing. Front desk was great when checking in and out the housekeepers were really friendly with big smiles. My room was very clean. I will most definitely stay again oh and the breakfast was awesome. Thanks Red Roof Inn for making my stay amazing.

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Helpful?
Thank Gina S
Dalton V, General Manager at Red Roof Inn & Suites Omaha - Council Bluffs, responded to this review

Thank you for your response and kind words! We are pleased that you found our staff friendly and accommodations extraordinary. We hope to see you again soon! Thanks again!

Winder, Georgia
Reviewed 23 April 2016 via mobile

Passing through and we're ready to just find a place to rest up. This place meet that need. Room was clean and in order. The bathroom was a little small for my bigger size but I could move okay. The bed was the best part. That was one soft bed!! Once my head hit the pillow it was "lights out"!!!...

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Helpful?
Thank ZAR55
Dalton V, General Manager at Red Roof Inn & Suites Omaha - Council Bluffs, responded to this review

Thank you for your post and positive feedback! We have many room types available including suites that offer a larger bathroom should you be back in our area in the future. We are pleased you enjoyed the bed you slept in, we have new mattresses in nearly all of our rooms and will ultimately have all of our rooms outfitted...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Red Roof Inn & Suites Omaha - Council Bluffs is conveniently located on exit 3 of I-80 and I-29 in Council Bluffs, Metro Omaha. The property is adjacent to 1,000,000 square feet of shopping and restaurants, and within a mile of Metro Crossing Mall. This hotel is just minutes from other area attractions like downtown Omaha, Old Market, Mid-America Center, Ameritrade Park, Horseshoe, Ameristar, and Harrah's Casinos, and the Mid-America Center. Other nearby attractions include Henry Doorly Zoo and IMAX Theatre. Newly renovated, the Red Roof Inn & Suites Council Bluffs offers both comfort & convenience at a great price. This pet-friendly, family-friendly hotel offers an indoor pool & hot tub, coin laundry, fitness room, business center, weekly rates and free breakfast (from 6am - 10am), coffee & tea in the lobby. All guest rooms include free WiFi, hair dryer, iron & ironing board, in-room coffee and a 37" flat-screen TV. One well behaved family pet is welcome. ... more   less 

Additional Information about Red Roof Inn & Suites Omaha - Council Bluffs

Address: 500 30th Ave, I- 80 at Exit 3 Council Bluffs, Council Bluffs, IA 51501-7686 (Formerly Council Bluffs Settle Inn)
Region: United States > Iowa > Council Bluffs
Price Range: $92 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof Inn & Suites Omaha - Council Bluffs 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Council Bluffs Settle Hotel Council Bluffs
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn & Suites Omaha - Council Bluffs staff and other travellers.
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Questions? Get answers from Red Roof Inn & Suites Omaha - Council Bluffs staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask ahead if it is a pet friendly hotel”
smeutooz, 16 May 2017 | Read review
“I was in the 500s section and the room was definitely newer. Don't know if all of them are renovated but this one was!”
BizTrvlr82, 21 Mar 2017 | Read review
“The service is great, cleanliness was awesome, and the sleep quality was incredible.”
rockdood7, 24 Feb 2017 | Read review
“If you are bothered by fresh paint or new carpet smells, ask staff to suggest a room where this is less of an issue.”
1970CAH, 18 Aug 2016 | Read review
“one in the front will get you away from the freeway noise.”
jeannecass, 11 Jul 2016 | Read review
5 of 5
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US$59* /night
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Prices are for 1 room, 2 adults
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