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SpringHill Suites Omaha East/Council Bluffs, IA

Expedia.comUS$107*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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SpringHill Suites Omaha East\/Council Bluffs, IA
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261 Reviews from our TripAdvisor Community

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Showing 260: English reviews
Start your review of SpringHill Suites Omaha East/Council Bluffs, IA
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Reviewed 1 week ago

Everything was clean at the hotel. In my personal opinion the beds were terrible hard. I asked at check in if they wasn't sold out and a rooms were available if I could be upgraded. She said "we are not sold out and we have rooms" But after she saw that I paid with points she told me that I...

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Helpful?
Thank Angie H
Grand Island
Reviewed 1 week ago

The Hotel critic in me loves this place! the rooms are suites, all the things you will need, a small living room like area, a small kitchenette area, microwave, small fridge, coffee maker and a bunch of other little handy amenities. the bed was very comfortable. The young lady working front desk was so very professional and friendly, she really...

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Helpful?
Thank Dreamertl
Marion, Iowa
Reviewed 4 weeks ago

Hotel was nice, Rooms were nice, front desk staff was nice. Judy at breakfast was super nice and very friendly. Judy made sure all my needs were met in the morning. She was pleasant to work with. We recently stayed there from Apr 21-23. Like I said, everything about the hotel is nice and seemed updated. My bad experience started...

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Helpful?
Thank Mike D
Management response:

Dear Mike, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the SpringHill Suites Omaha East/Council Bluffs, IA. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your...

Reviewed 11 April 2017

I really enjoy this hotel. I've been here a few times when I've just needed time to myself away from my house. Every time I've stayed here I've received complimentary upgrades to whirlpool suites. These suites are huge! Very large and comfortable rooms. The bed has nice feather pillows, and isn't as firm as a lot of other hotel beds....

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Helpful?
Thank Megan L
Iowa Falls, Iowa
Reviewed 8 April 2017 via mobile

First arrived at hotel and they told us "absolutely no check in early" guests prior to 3pm. Seemed odd but came back between basketball games around 5. Friendly check in lady who was helpful. We were very happy with our room. The additional space, couch, mounted TV which can turn to face bed or couch area was spacious for two...

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Helpful?
Thank X8827SVmiket
Green Bay
Reviewed 30 March 2017

My husband spent one night at SpringHill Suites while we visited the Omaha area. We had never stayed at a SpringHill property before. This property was a partner hotel for the Horseshoe Casino (Total Rewards club) and was complimentary for our one night stay. The suite was very nice and much more than we had expected. Free breakfast in the...

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Helpful?
Thank Ruby F
Reviewed 29 March 2017 via mobile

Had stains on our carpet. Looked like blood. Breakfast was just ok. Eggs tasted powdered. If you use the shuttle, double or triple whatever time they tell you. Nothing is around the hotel except bass pro store.

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Helpful?
Thank Rich P
Alicia F, General Manager at SpringHill Suites Omaha East/Council Bluffs, IA, responded to this review

Hello Rich P., Thank you for taking the time to write a review regarding you stay with us. We always appreciate honest feedback from our guests. I am sorry you experienced a long wait for our shuttle. We do advise guest, particularly when staying on the weekend, that the shuttle will be in high demand. Unfortunately, though almost every guest...

Eau Claire, Wisconsin
Reviewed 24 March 2017 via mobile

This property is super clean, well appointed. Staff are all very friendly and professional. Beds are comfortable, room was perfect for 5 to sleep in. The breakfast in the morning was delicious, and plentiful. If I ever come back through Council Bluffs/Omaha, this will be the place I will book every time.

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Helpful?
Thank kerit71
Reviewed 20 March 2017

Stayed 3 nights. Polite and friendly staff. Rooms are very clean and roomy. Separate living room and bedroom. Had zero problems during stay. Would highly recommend for a weekend getaway. Close to everything you need are want. Did not have it's own restaurant, but did have a Continental breakfast.

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Helpful?
Thank Greg D
Reviewed 17 March 2017 via mobile

The hotel is great! The staff is great! The rooms have microwaves, fridges, desks, couches, etc. They offer a free breakfast each morning. I went down to the bar one night (which is out in the lobby with minimal hours and no food) - I ordered a dirty martini. The bartender had to look it up in a book to...

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Helpful?
Thank RACTOR

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Experience the SpringHill Suites difference. It's a place that will soothe your senses, a place where spacious suites and inspiring design will help you leave feeling more refreshed than when you arrived. ... more   less 

Additional Information about SpringHill Suites Omaha East/Council Bluffs, IA

Address: 3216 Plaza View Dr, Council Bluffs, IA 51501-7481 (Formerly SpringHill Suites Council Bluffs)
Region: United States > Iowa > Council Bluffs
Price Range: $147 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Omaha East/Council Bluffs, IA 3*
Number of rooms: 151
Reservation Options:
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Also Known As:
Springhill Suites Council Bluffs Hotel Council Bluffs
Council Bluffs Springhill Suites
Hotel Style:
#1 Family Hotel in Council Bluffs
#6 Romantic Hotel in Council Bluffs
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Omaha East/Council Bluffs, IA staff and other travellers.
2 questions
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Questions? Get answers from SpringHill Suites Omaha East/Council Bluffs, IA staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“might want to pick a room on top.”
Dreamertl, 14 May 2017 | Read review
“Wish I could give advice on this one. I stayed on 2nd floor between rooms 200-214.”
186MikeD186, 25 Apr 2017 | Read review
“Ask for an upgrade!”
meganl986, 11 Apr 2017 | Read review
“Shuttle available to/from the Horseshoe - nice!”
CRod_USMC, 7 Jan 2017 | Read review
“get a room not facing the highway”
UTLAWgrad, 31 Oct 2016 | Read review
5 of 5
Expedia.com
US$107* /night
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HotelQuicklyUS$156
TravelocityUS$107
Orbitz.comUS$107
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Prices are for 1 room, 2 adults
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