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First of all we were not allowed to check in until 430pm because the room was not ready at 3pm. We stayed in room 802 and had 3 adults and 2 kids. The sleeper sofa did not pull out all the way so 1 person...More
1 Thank Lance K
Response from Jacob H, General Manager at Hotel Blackhawk, Autograph CollectionResponded 1 February 2016
Thank you for your most recent stay with us at Hotel Blackhawk. Also, thank you for taking the time to review your stay with us on Trip Advisor. We would like to apologize and also thank you for bringing this to our attention....More
Firstly, the atmosphere is amazing before you even step foot into the hotel is great, beautiful construction of the place, lighting is welcoming and bright, the staff before I even got out of the car, was waiting and very graciously asked "May we help you...More
This hotel was awesome. Great remodel. The lobby bar is cool and they have a cool bar and bowling in the basement. The pool has a great view and the workout room looked nice. My room was huge and comfortable. The general manager was super...More
Thank Jim S
Response from Jacob H, General Manager at Hotel Blackhawk, Autograph CollectionResponded 26 February 2016
Thank you for your most recent stay with us at Hotel Blackhawk. Also, thank you for taking the time to review it on Trip Advisor. We are thrilled that you took advantage of the amenities that we offer at our hip and historic...More
Nicely updated, older hotel - that's the only good. BAD SERICE started at check-in (she was not nice (not rude, but not friendly) and not very knowledgeable when we asked questions) and then got an attitude when we asked about paying with the credit card...More
Response from Jacob H, General Manager at Hotel Blackhawk, Autograph CollectionResponded 20 January 2016
Thank you for your most recent stay with us at Hotel Blackhawk. Also, thank you for taking the time to review your stay on Trip Advisor. We understand your frustration and why you wrote a poor review. We apologize that your experience had to...More
Really well restored hotel in downtown.
People and service are far above expectations. Depending on your discount options price ranges from $118-169. Upgrade your stay to here and treat yourself. Barrel house is a nice place to eat around the corner and 12 miles up...More